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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1203 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the 1.6 Cu. Ft. 1250 Watt SN77HS Microwave with Cyclonic Inverter for its spacious size, ease of use, powerful and even heating capabilities, and overall strong performance. Many appreciate its quiet operation and attractive appearance, while some find the interior light dim and the display challenging to read in low-light conditions. A few users also noted that the keypad could be improved. Overall, the microwave receives positive feedback for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,203 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice microwave with large interior.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had an Panasonic for many, many years. When it finally gave out, I knew I wanted the same brand. This one has a larger interior, but the same ease of use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Power

    Rated 4 out of 5 stars

    Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is very powerful, spacious and heat food evenly. A couple of minor drawbacks - the LED light inside is little dim and it doesn't have 1/2/3-minute single button express cook.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Interior light

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this microwave. I love the cook sensor feature. The light is a little weak compared to my old one but I can see the food.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Pros mentioned:
    Power

    Rated 4 out of 5 stars

    Replacement-no problems so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still need to use the instruction book to operate it. Like the popcorn button options. 1250 compared to 1000 so still getting accustomed to adjustments in timing.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter and she loves it. Highly Recommend

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Cons mentioned:
    Interior light

    Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and so far we love it. It's a bit bigger than our last microwave, but I didn't bother to measure, so that is my fault. The light inside is a bit dim, but over all I really like it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Good but….

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was highly rated by Consumer Reports and that is why I bought it. So far it performs well, but I am a bit disappointed because it doesn’t have a baked potato button and a “minute plus” button like my old microwave did. I’m sure I will get used to it, but I do miss those buttons. I live in Alaska and was pleased that Best Buy shipped the microwave to me promptly with no added shipping.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to leave your feedback! -C Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    This is a perfect size for us, works great !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second microwave I have purchased, i have had the first one for about five years now and so I purchased a second one for my elderly mother. Perfect size and works great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Cons mentioned:
    Keypad

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it except that keypad doesn’t light up. Otherwise works great!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! We truly appreciate you took the time to share your thoughts with us! -M Panasonic

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Dependable microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance so far has been outstanding. Working our way through the manual - probably using only half of what it can do. Reasonable price from Best Buy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Cons mentioned:
    Interior light

    Rated 5 out of 5 stars

    Sturdy, easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish this model came in a smaller size, and the interior light could be a bit brighter. That being said, it is very well made, and everything I want in a microwave.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    It works as advertised. Easy to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet had a chance to play with the sensory settings and experience the butter softening and all the extras that it has. My 20 year old JENN-AIR was working very well, but getting rusty around the door. Hope it lasts as long as my other microwave units. My only concern so far is the height inside. The turntable takes up about one inch. My old one was almost flush to the bottom. I have to learn how to do the setting quickly.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an LG microwave that stopped working after two years. The Panasonic is a huge improvement. Is superior in every way to the microwave it replaced.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Nice replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and stable on the counter. Heats quickly and consistently.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Easy to operate. Heats evenly.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -C Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did so much research and this brand and model came to the top. This size fit perfectly and has met all my expectations. Only downfall are the fingerprints left on the front door and keypad.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Microwave Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a 1250 watt microwave to replace a 700 watt one I’ve had for years. What a difference. This microwave does so much more and does it faster.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    This was to replace the same one from 10 years ago

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same great microwave we add least had, just a new version. Same amount of power think “7-11 strength”. This one is in a smaller package, but still just as good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Panasonic Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look, performance and value of the Panasonic microwave I purchased. It was in stock, so I was able to take it with me at the time of purchase.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Great quality microwave at a fair price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this because my 14-15 years old inverter Panasonic apparently gave up on an electric surge, plus it was old. I wonder what the life of a microwave is. Anyway, this one as promised with their new cyclonic inverter does seem to cook even a notch more evenly than the previous which already was pretty good. Met my expectations which are high- I only wish it came in all black :-)

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic