Customer Ratings & Reviews
- Model:
- NN-SN77HS
- |
- SKU:
- 5834501
Customer reviews
Rating 4.5 out of 5 stars with 1203 reviews
(1,203 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the 1.6 Cu. Ft. 1250 Watt SN77HS Microwave with Cyclonic Inverter for its spacious size, ease of use, powerful and even heating capabilities, and overall strong performance. Many appreciate its quiet operation and attractive appearance, while some find the interior light dim and the display challenging to read in low-light conditions. A few users also noted that the keypad could be improved. Overall, the microwave receives positive feedback for its functionality and value.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works great. Easy to use and does a good job at heating food. Simple to usez
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
Rated 3 out of 5 stars
Wasn't that good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy this product for the capacity and special detail, after a year and half, I was make a pock corn and inside the microwave start a fire, making a lot smoke, thank god I was there and not my kids.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
- Pros mentioned:Performance
Rated 5 out of 5 stars
Satisfied Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with our new microwave. Optimal performance, reasonable price and friendly use
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are excited to hear that the product meets your expectations! -M
Rated 5 out of 5 stars
Good service and help buying a new microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had very good service helping us find a replacement microwave that would fit into our space. The Panasonic is working very well, giving us everything we needed and expected from a microwave. So glad you could, also, take our old microwave and recycle or dispose of it for us. We appreciate everything you did to help us! Couldn't have asked for more or better service! Thank you!
I would recommend this to a friendBrand response from Panasonic Team
Posted .Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and the rest of the community. -G
- Pros mentioned:Heating
Rated 5 out of 5 stars
Fast even heating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new cyclonic inverter heats foods fast with no cold spots.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
Rated 5 out of 5 stars
Replaced my older Panasonic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit replaced a previous Panasonic model that suddenly died. Both were the higher power (1250 watt) with "cyclonic inverter", which really cooks food fast and thoroughly. Expect to shave off 20 percent from all suggested microwave times. I unfortunately smashed the LCD screen while struggling to unpack, so just be aware it's vulnerable. Despite that, still works like a charm!
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
- Pros mentioned:Performance
Rated 5 out of 5 stars
1250 watt microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced a Panasonic microwave that I had for over 10 years. This works just as well.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A
- Pros mentioned:Performance
Rated 5 out of 5 stars
Panasonic Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model is exactly what I wanted to replace an earlier model that lasted over 10 years.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -A
Rated 1 out of 5 stars
Dead on Day 52
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this microwave on November 26, 2023. It worked without problems until January 17, 2024 when it stopped working (no lights, no error message). That's 52 days, and incredibly disappointing life span. As luck would have it, that's also 4 days after its return period for Best Buy.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi! We appreciate you taking the time to share your thoughts about your experience. Your feedback is important to us as it helps us improve and enhance the quality of our products and services. To address the issue, we suggest ensuring the door is properly closed during operation and attempting to run the microwave at a different power level to check if the same issue occurs. Additionally, inadequate ventilation may cause the internal components to overheat and result in the microwave shutting off. It is important to ensure proper ventilation of the oven. Please contact the support team at https://shop.panasonic.com/contactus to see how we can help you with this particular situation under warranty's conditions. You may do so by clicking on the widget located at the bottom right of your screen during our operating hours from Monday to Friday, 9am-5pm EST. -C
Rated 2 out of 5 stars
returned: too small and not a well lit interior.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this microwave. It was too small for me after being a long time user of a family sized (2.?) cubic foot Sharp Carousel. The Panasonic's interior was described as white, but was, in fact, medium gray. Although, it had an interior light the itty, bitty, led "pin" light did not illuminate anything enough to be helpful. Can't really say anything about daily use or value. I did find and buy the current Sharp 2.2 Carousel and am, as of this first few weeks, very happy with it.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
- Pros mentioned:Performance
Rated 5 out of 5 stars
Just Right
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is just what we were looking for. So far everything is working great.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
- Pros mentioned:Heating
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love this microwave! No issues so far i love the way it evenly heats.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are glad to hear you are happy with the product. -G
- Pros mentioned:Heating
Rated 4 out of 5 stars
microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I got the same microwave I had. Is a little smaller but works great.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate your feedback! -M
- Pros mentioned:Power
Rated 5 out of 5 stars
Microwave has all features needed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an attractive appliance for the counter. The power and features are good.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for sharing your positive experience! -M
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great microwave oven.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Panasonic makes good quality appliances. This item does not disappoint. Easy to use.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -A
- Pros mentioned:Power
Rated 5 out of 5 stars
Microwave-
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent so far - very powerful. Clean and fits well in designated spot
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
Rated 5 out of 5 stars
Satisfied purchaser
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the Panasonic 1.6 Cu. Ft. microwave to replace a Whirlpool micro whose lifespan was way to short ( burned out display lights/ total failure just a few years into use). the Panasonic looks great, works great and fits nicely into my cabinet space . For a smaller micro it just felt solid , especially simply opening and closing the door. That to me indicated it's well built.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M
- Pros mentioned:Ease of use, Performance, Power
Rated 5 out of 5 stars
Darn decent Chinese imported microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I find the programming choices convenient and intuitive. Outstanding defrosting cycle: one weighs the food, presses "turbo defrost," enters the weight in lbs or fractions of a lb, and pushes "start," and the rest is automatic. Food defrosts; does not cook. Outstanding touch menu panel: I mean that your fingernails won't scratch it. Touch door opener has a stainless steel pad (not plastic) and while it shows fingerprints, it is virtually unscratchable. The 1250 watt microwave source is adequate---we always run it on its "high" setting---and the machine is not especially noisy. It can perform fancy cooking tasks, but we don't use it that way. We find it great for warming milk in coffee cups, reheating food of every sort. Defrosting. Cooking "baked" potatoes fast. The oven is high enough so that one can stand a 12-oz. bottle of maple syrup inside, upright and capless to warm. It appears to be very well made and will probably last a good long while.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
- Pros mentioned:Power
Rated 5 out of 5 stars
Replacement microwave oven
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit performs very well. Quite powerful and plenty of cooking space.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your input! We are happy to hear you're enjoying the product! -M
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Easy instructions. Easy to use. Gets the job done.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! -M




