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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1203 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the 1.6 Cu. Ft. 1250 Watt SN77HS Microwave with Cyclonic Inverter for its spacious size, ease of use, powerful and even heating capabilities, and overall strong performance. Many appreciate its quiet operation and attractive appearance, while some find the interior light dim and the display challenging to read in low-light conditions. A few users also noted that the keypad could be improved. Overall, the microwave receives positive feedback for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,203 reviews
  • Pros mentioned:
    Ease of use, Heating

    Rated 5 out of 5 stars

    Excellent quality and value.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to operate (I have very low vision) and heats evenly and well. Also is relatively quiet. Very good value.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 2 out of 5 stars

    panasonic microwave SN77HS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works great, with the exception of the turnstile. It does not sit good and is subject to not turning while cooking.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for reaching out. We would like to provide you support for this product, please contact our Customer Service Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. -M Panasonic

  • Rated 2 out of 5 stars

    Expected more from Panasonic

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted 2 years. Disappointing. I know planned obsolescence but this is a bit much

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Highly rated and lives up to it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a long time since I purchased a countertop MW but it will go into a cabinet spot. I used Consumer Reports and the distinguishing feature is that it defrosts very well, which I do use. This heats well, good interior space. I use frozen products such as steamer veg bags, individual meals and I do not need to cook as long as the MW this is replacing. Simple controls. Good pricing.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -C Panasonic

  • Rated 1 out of 5 stars

    Piece of junk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 1 year and 24 days after buying it. Exactly 24 days after the warranty expired... :-((

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi. We are sorry to read about this negative experience. -G Panasonic

  • Pros mentioned:
    Size
    Cons mentioned:
    Interior light

    Rated 5 out of 5 stars

    Good Oven

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a few months. It seems solid, is easy to clean, works well, and I have not had any problems. It's a good size for my needs. It was well-priced . A design issue is that the interior light is inexplicably dim, but I don't find this very significant. Unlike in some other brands, there is no keypad shortcut where you can cook for 1 - 9 minutes by pressing one key. On the other hand, for double-digit times, models with the keypad shortcut require an extra key press before entering the time. Since I often cook for more than 9 minutes, this is more or less a wash. I hope this will last longer than the GE it replaced, which died after a year.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Power, Size

    Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just the right size, has good power and operates quietly.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Pros mentioned:
    Heating
    Cons mentioned:
    Interior light

    Rated 4 out of 5 stars

    The Good and the Bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit works well and heats food faster than our old microwave did. My only gripe is that the inside of the unit is a dark color and the interior light is not very bright, making difficult to view food as it is cooking.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Near perfect microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying and returning another microwave because it was so loud, we bought this and love it. It has everything we wanted: inverter technology, so it can do true low-power microwaving when you need it; interior light when open or cooking; large turntable; intuitive controls; sensor cooking; ability to select any number of minutes and seconds (not just 30-second increments) and it's reasonably quiet. Construction is solid and door latch works smoothly. Keypad has only fair visibility when it's not directly illuminated, but it's still better than most we looked at (and we shopped a lot). Highly recommended.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Heating

    Rated 5 out of 5 stars

    replacement microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for a few weeks now and it is easy to use and heats faster than my previous microwave. It is not as tall as my old one so I have to adjust to not having as much room when I reach in but otherwise I am satisfied!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Interior light

    Rated 5 out of 5 stars

    GREAT microwave but check inside height.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy to use, lots of helpful features. If you need a microwave that accommodates tall things, check the height. It’s ok for us but inside is not as high as our old microwave.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review! We sincerely appreciate your feedback. -C Panasonic

  • Rated 1 out of 5 stars

    Disappointing Damage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed because it was damaged when received. I am ordering another one, hoping they are still in stock.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your review is very concerning to us and we are really sorry to hear that you are not satisfied by this unit. Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sleek, dependable, easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a larger, older microwave that was heating more slowly than I wanted. This works like a charm, the controls are easy to use and understand, lit looks great, and the price was great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 1 out of 5 stars

    Bad Buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad printer. We have only had a good color print in one print. With the black color, it has been epileptic.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review! The product listed is a microwave, not a printer. Panasonic

  • Pros mentioned:
    Heating
    Cons mentioned:
    Display

    Rated 3 out of 5 stars

    Too dark inside!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed to heat fine, but I returned this. Not much visibility through the door, dark interior and just one tiny light inside, so I could not see when stuff was boiling over! Also - no display indication after cooking was finished. (in other microwaves the display reads "End" so you don't forget you had something in there.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 1 out of 5 stars

    Poor Quality!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it on December 4th and now on February 26th it quit working.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry to read that your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution. -M Panasonic

  • Pros mentioned:
    Heating, Size

    Rated 5 out of 5 stars

    Best Ive owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my hubby get this for me for christmas. Love hiw big it is and how fast it cooks/reheats.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We love hearing from you! Thank you for leaving feedback for us. -C Panasonic

  • Cons mentioned:
    Interior light

    Rated 5 out of 5 stars

    Fantastic for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, the order process and shipping were great. The delivery was fast with no damage. This is a decent microwave. As some of the reviews mentioned, the interior light could have been better. It’s not dim, it’s just more focused. For the cooking, it’s fast. It does a really nice job. If you follow the instructions, the Auto Cook and Auto Reheat work perfectly. I use this 2 features more than any other. I recommend this product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomy inside. Nicely made. Quiet. Happy with this purchase. Consumer Reports suggested this microwave.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and the rest of the community. -C Panasonic

  • Pros mentioned:
    Performance, Size

    Rated 5 out of 5 stars

    Just right

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just the size we were looking for. Our kitchenette is small and this fits right in. Works well so far. We have had it a short time.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the 5 stars, Sandy! We hope that you will enjoy it for a long time. -A Panasonic