Customer Ratings & Reviews
- Model:
- NN-SN77HS
- |
- SKU:
- 5834501
Customer reviews
Rating 4.5 out of 5 stars with 1203 reviews
(1,203 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the 1.6 Cu. Ft. 1250 Watt SN77HS Microwave with Cyclonic Inverter for its spacious size, ease of use, powerful and even heating capabilities, and overall strong performance. Many appreciate its quiet operation and attractive appearance, while some find the interior light dim and the display challenging to read in low-light conditions. A few users also noted that the keypad could be improved. Overall, the microwave receives positive feedback for its functionality and value.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
No complaints here
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I’m very pleased with my purchase. Price was on point
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star review, we deeply appreciate it! -M
Rated 4 out of 5 stars
Panasonic microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far after several weeks, excellent product, use it daily.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your input! We are happy to hear you're enjoying the product! -M
Rated 4 out of 5 stars
Keys
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure they exist on any model, but lighted keys would be nice.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
Rated 5 out of 5 stars
Really good.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works as advertized. Only complaint is dimness of interior when in operation.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to know you like the product. -C
- Pros mentioned:Power, Size
Rated 5 out of 5 stars
right size microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right size and power, good price. Courteous service.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are thrilled to have you as part of the PANASONIC family! Thank you for sharing your kind words with us. We look forward to hearing from you again soon! -M
Rated 5 out of 5 stars
Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love our microwave and the simplicity of ordering and quick pick up at the store.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! -M
Rated 5 out of 5 stars
Makes things warm
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very nice, shelves in the closet a happy thought indeed.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We love hearing from you! Thank you for leaving feedback for us. -C
Rated 5 out of 5 stars
Retired Scientist
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went as promised. Thanks. Dr. Ajit Thakur
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
- Cons mentioned:Interior light
Rated 4 out of 5 stars
Panasonic Microwave has everything but a white int
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. The thaw function is awesome. The only thing not to my liking is that on the picture of the item, the inside is white. Not so with the one I picked up. The interior is dark grey.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for providing us with your detailed feedback! Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. -M
Rated 2 out of 5 stars
Not a good value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: it looks good Cons: you have to press the power button each time if you want anything lower than the maximum. There’s no way to set a different default. Can’t see what’s special about the inverter technology. It heats the sides and the inside is cold. Like any cheap microwave oven.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! Your input helps us understand the customer's experience and improve our products. -M
- Pros mentioned:Heating
Rated 3 out of 5 stars
lacks power
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this model to replace the same Panasonic 1250 watt I previously had that stopped working. The inside of the oven was larger on my old model which is not my reason for my 3 star rating. With this being the same 1250 watt this new model does not cook or warm up as well as the old model. I have to put my coffee in for the coffee setting of 1 min 10 sec then add anotheer 8 seconds to get it hot. Never had to do this on my old model 1 min was enough. Thought I was getting the same quality.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. -M
- Pros mentioned:Size
Rated 5 out of 5 stars
Just perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.small efficient for simple needs Not everyone needs all the bells and whistles...simple reheating and fits in a small space. Perfect for me
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for sharing your positive experience! -M
- Pros mentioned:Performance
Rated 5 out of 5 stars
Great microwave!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the same brand, lasted years and loved it. It finally wore out. The new one is just like the old one I had, I hope it lasts for years too!
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A
Rated 3 out of 5 stars
Works well but not durable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this microwave for 4 years and it suddenly stopped working. That seems like a short life, but it is only $200. It worked well while we had it. The touch pad is curious to me. Is popcorn that important that it gets its own button?
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
- Pros mentioned:Performance
Rated 5 out of 5 stars
microwave replacement
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is short in height but has not caused a problem. It works very well. We purchased the trim kit, looks great!
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are excited to hear that the product meets your expectations! -M
- Pros mentioned:Performance
Rated 5 out of 5 stars
Very pleased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding microwave. Expect this Panasonic will last as long as the older Panasonic it replaced.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M
Rated 1 out of 5 stars
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sensor cooking is usually ineffective for me. I can no longer thaw meat or cook frozen things like vegetables. I used to always steam my veggies, but it way overcooks them now. I've never had a microwave get hot on the top like this one. We can't keep anything on top of the microwave because items get way too hot. I can rewarm a drink, heat water or warm a meal. We paid too much to get a new one. Disappointed we didn't use this more within the return time otherwise we would have returned it and gotten something else.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
- Pros mentioned:Size
Rated 4 out of 5 stars
Works good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cooks very even on all the food I put in it. Has a lot of usable space.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear you are enjoying the product. -G
- Pros mentioned:Size
Rated 5 out of 5 stars
Good Value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and works good, my second one. I had one simular for years.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate your feedback! -M
Rated 1 out of 5 stars
The worst microwave I have ever bought!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DON'T BUY THIS PRODUCT!! I purchased this microwave last March from here. It was working great only for one year. For a $200 microwave, I was expecting it to last at least 5 years as my $60 microwave from another brand is going on its 7th year. It started releasing a strong plastic burning smell when it was in use. The smell was so strong that I had to keep every window in my house open for an hour to get rid of the smell. I went to the Panasonic website, but the phone number listed on their website wasn't working, so the customer service is non-existent. Don't waste your money. Choose another brand.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry to read that your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution.




