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Customer reviews

Rating 4.6 out of 5 stars with 2262 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 2.2 Cu. Ft. 1250 Watt SD987SA Full-Size Microwave with Inverter because it is easy to use, has a great size, and provides excellent overall performance with fast and consistent heating. Many appreciate its powerful capabilities and beautiful design. Some customers have noted concerns regarding the door's closure, fingerprints on the surface, and the timer's manual setting. A few have expressed reservations about the control panel design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,262 reviews
  • Rated 4 out of 5 stars

    Seems nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs adjustable feet underneath but overall I'm pleased.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    awsome microwave adds crunch to food

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well built and looks stylish. Would purchase another one.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 2 out of 5 stars

    Quality issues with microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this countertop microwave to be put into my wall as a built-in. After it was installed I noticed that the doors were not even when shut. After I used the microwave a couple times the protective film on the inside of the door was peeling off. Unfortunately I cannot take it out because it is built-in and I cannot return it without hiring a contractor to remove it. Poorly made and no quality control. Good news is it reheats my food. Only had it for one week. Time will tell.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! Your input helps us understand the customer's experience and improve our products. -M Panasonic

  • Rated 4 out of 5 stars

    Very big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In retrospect, the unit is overpowering my kitchen

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    I liked the selection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, friendly useful and very attractive.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    easy to program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fitted perfectly in the slot in the kitchen.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Love the size of the Microwave.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would prefer push buttons over the wheel for settings

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Great product at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced old microwave. Styling and function are great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 3 out of 5 stars

    Above average appliance with a side effect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appliance looks great and is feature rich. The build quality of the door and button to open it does not reflect the price tag. It's loud and interferes with WiFi when running.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback.. Panasonic

  • Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stainless, functional. Bought for my elderly mother

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Meets expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets expectations and doesn't interfere with WiFi

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent microwave, very happy with purchase. Cooks with ease

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and the rest of the community. -G Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is awesome! Glad we made this brand choice!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 3 out of 5 stars

    Delivery :-(

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy with the Delivery We had The Panasonic Microwave Delivered and it was Dented on one side ..the Microwave still works.. but it was Dented !

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention. Panasonic

  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Highly reviewed- fits the bill

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light. Great heating. Nice look. Intuitive controls

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    ordered the same microwave/panasonic as before

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kitchen has a built in area for the microwave. My previous Panasonic fit exactly, and the new one has the same measurements. I appreciate the size of the microwave and the dial and button controls. The past Panasonic microwave lasted eight years, although the opening of the door sometimes stuck. I needed to purchase a new microwave when it would automatically stop after a few seconds, and later would not start at all. Hopefully this Panasonic will last longer, as my very first Panasonic microwave had lasted thirty-three years without any problem.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 3 out of 5 stars

    Second one works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the first one because it def. didn't work. it's a little less intuitive than standard microwaves but i like it. The second one is working well so far. Defrost feature is better than my old sharp.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 3 out of 5 stars

    Not my favourite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a better model but it would not fit in the cabinet. Not a big fan of it but whatever. The Panasonic microwave's keep dying on me so bought this with a 3 year warranty.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 2 out of 5 stars

    Disappointed Customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this out of box as it didn’t come with a turn table. When I got it home it also didn’t turn the table. I had a spare glass table but it wasn’t working so I returned it.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! It's possible that the turntable you used is incompatible with the unit, which may have caused the mechanism to malfunction.-M Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great micro!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave!The auto-cook works great for reheating,just 1 button,and food comes out perfect every time!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic