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Customer reviews

Rating 4.6 out of 5 stars with 2262 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 2.2 Cu. Ft. 1250 Watt SD987SA Full-Size Microwave with Inverter because it is easy to use, has a great size, and provides excellent overall performance with fast and consistent heating. Many appreciate its powerful capabilities and beautiful design. Some customers have noted concerns regarding the door's closure, fingerprints on the surface, and the timer's manual setting. A few have expressed reservations about the control panel design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 2,262 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best Buy / Best Quality / Best Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching many microwaves on various sites, this Panasonic 2.2cu-ft product was our choice. The dial feature and past experience with Panasonic were part of our decision. The Best Buy price overshadowed the competitors and sealed our choice.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community, we are glad to hear that you are enjoying the microwave! -A Panasonic

  • Pros mentioned:
    Heating

    Rated 4 out of 5 stars

    Great Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for our family of 5. Plenty of room for a large deep covered baker. This microwave heats evenly and thoroughly. I Love the fact that I can lock it so there is not any unwanted running. Easy quick minute button is great to have. Boils water super quick! My only complaint is that the finish has already started to spot with what looks like rust spots even when following manufacturers recommended directions for cleaning.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Nice and big interior size

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has replaced my 20-year old Sharp, which still works but is VERY tired. I have to remember that cooking/reheating times will be a lot shorter than with my old one. The blue light on the control panel is really cool at night. I love the large turntable - it's so big we could probably cook a small turkey. My hubby and I haven't experimented with all the features yet, but so far we're thrilled with it! The shortcut keys, once I figured them out, are really easy to use (reading the manual also helps LOL.) Enjoy!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    We are very happy with the Panasonic microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying 3 GE microwaves that died within 2-3 years we were ready to try a new manufacturer. The Panasonic had good reviews and we are hoping that this microwave will be more reliable. So far, all the setting work great. The dial control was different, but it is easy to get used to. It cooks fast and evenly. The price was reasonable and the large size is great for large casseroles or plates.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying panasonic products for years. They are reliable and usually have better features than other brands in the same price class. This microwave is no different. Panasonic has figured out a way to eliminate spotty heating. The ends of the bread is over cook while the middle is still cold. So nice not to deal with that anymore.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Door button questionable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this microwave, opened it, and saw that there was a scratch on the top so exchanged it for another. The exchange process at Best Buy was smooth. The second one has been very functional, and easy to use. I like the dial feature and the inverter feature. The door open button seems to be a bit unstable and slow to respond, so will keep a watch on it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it I gave it to her for a gift much better than her last one heats up her faster

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -C Panasonic

  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    for a quality item, has a low budget door spring

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 1/2 years, this needs to be replaced. It works great still. But. The door latches and releases with a spring mechanism. If you don't press the door open button square in the middle, it stays pressed in partway. After 2.5 years, the spring is worn out. The door has to be slammed several times before the microwave will register it as closed. And it won't run if it doesn't think it's closed. For what was a top of the line microwave when it came out, I can't see why they went with a low budget door mechanism. It's kind of turned me off to Panasonics now.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Works Good Glad I bought extended Warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bot this unit to replace another Panasonic product that failed to last 3 years...Had to bring it back twice during the extended warranty period....Based on other reviews here, this new unit won't last all that long...It works great but will have to see how long it lasts...Get the extended warranty as it's a whole lot cheaper than replacing today's disposable micro waves...Had a Magic Chef unit prior to Panasonic and that one lasted almost 10 years........

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Looks good, works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are glad we got the stainless steel finish instead of black. It looks nice in our kitchen. It is easy to operate and works great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Replaced our older model of the same microwave. Works great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Rated 5 out of 5 stars

    Best ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had a lot of microwaves over the years. This one is by far the best. It actually defrosts, Yes it really does. When our old microwave died on new years day 09, I had to do some quick research on what to get. After a few hours of I came up with this Panasonic. I really did not want to spend this much but I am soo glad we did. Did I mention it actually defrosts without cooking the meat!!!! Cooks a lot faster than our old one and the wife says its easier to keep clean. We all love it

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Great Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading tons of reviews on all brands of micros I decided on this one. I am very happy with how this heats my food either in sensor or time mode. I would def consider this one.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Love this microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave.It has great features,heats quick , and the child lockout is especially helpful with a 4 yr old in the house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and vey efficient.Quite big enough to heat up a cassarole.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. All the features you need, in a stylish package.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! It's so great to hear that the product meets your expectations! Thank you for the review! -M Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Panasonic Microwace

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. Never had a Panasonic microwave but it works really well

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're so happy that you enjoyed our product! Thank you for the positive feedback, it means a lot to us. -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome microwave!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use. It also looks and functions great! I would highly recommend this model.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Panasonic 2.2 cu.ft. 1250 watt Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is just what we were looking for! Easy to operate, nice large size, fast, right price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      This is such a nice feedback and we are always trying our best to make the experience of our customers memorable. Thank you so much for taking the time to send this! -C Panasonic

  • Rated 5 out of 5 stars

    WOW how cool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all I love this microwave. The new power level and the way it works is really great. I tried the pocket sandwhich setting and was totally impressed. Hot ALL theway through and alot better then the 2 minutes the suggest for the "Usual" microwaves. The sensor reheat is incredible and works every time no matter how much or little the food is (even dense left over meat loaf was hot all the way through and it didntdry it out). If you want this after you read and WATCH the video, then get it, it does what they say it does and it does it VERY well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic