Customer Ratings & Reviews

After checking details on Consumer reports, we decided to buy a new microwave and we liked the details of the Panasonic. The continuous on unit rather than the cycle system was a feature we wanted. We are very happy with this unit and will recommend it to our friends and family, if they are in the market for a microwave.

I like the looks, size, features and the performance.

I bought this to replace my old one that is just like this one (except the old one had a solid stainless steel cabinet opposed to just the front being stainless and the rest of it having been sprayed with silver paint). Anyway, we loved our old one and I knew my other half would not accept anything less (she loves cooking with it and she has learned how to do just about anything with it). So I was so thankful that Best Buy had one in stock. I still may look into having the old one fixed just to have around in case something happens to this new one. I would have given this 5 stars, but spraying the outside silver instead of having it all stainless is a big let down to me. Makes the new one look cheap compared to the old one.

Awesome Microwave. Replaced my older model and it's perfect. Same size, features and UI I'm used to. If you want a big microwave that has high power this is for you. Great product! I expect it to last many years like the previous model.

I just love my microwave. Because of the last one that I had which was the same as the one I bought this time. Works great. I had my last one a long time. So we did not want to have any other brand of microwave. Best Buy was wonderful to us. Great service. Thank you.

Easy to use, easy to clean, nice features and quite,

I am extremely happy with this microwave because it looks great with my other stainless appliances, works well for defrosting food, and is very easy to use. I have owned other brands of microwaves over the years and I think Panasonic makes one of the best microwaves for the money.

The last 3 microwaves we've owned have been the Panasonic Inverter. The last one we purchased in 2015. Have had nothing but good luck with this appliance. Like the size, like the available cooking settings, and like the performance.

the only con to this is when we were all using our laptops for school/work, this was so powerful it would kick us offline lol - other than that its awesome. we can put a whole 9x13 pan in it!

I love the big size of the microwave and looks pretty in my kitchen

Easy to use. Love the time dial and extra minute feature. Runs quietly. Definitely a good decision to purchase!

This replaces our four year old Panasonic that just died. This appears to be the replacement model of the unit we bought before and we like it even better that the older model. Great size and easy to operate. It fits just right inside our built-in cabinet over the oven.

Large and powerful, but lacks premium features like a browning element, which one would expect for the price. Also the door-opening latch seems a little flimsy, and should be re-engineered. I needed a micro-wave oven right away, did not have the time to "shop around" or wait, so I settled for the best option the store had in stock.

Cooks fast, huge space. BUT... The stainless steel finish shows every finger print, so it always looks dirty; Panasonic could have done better. The controls are terrible except for the old-style cook-by-time. Labels are microscopic. Buttons are tiny. "Popcorn" is the top button!? They never learn; designers probably never use it in their own homes or office. The vaunted "Genius Sensor" does not work. It boils over simple soup or beverage. The Quick button requires at least two presses. There is no sensor function for simple heating/reheating a cup of coffee, which is our most frequent use. To use the Sensor, you need to consult the manual for the right sensor number. To use the defrost, you need to enter the weight. The door button is the same design as 20 years ago and probably will be the first thing to break, and it's not covered by warranty after 1 year. New "inverter" model just as noisy as 20-year old models, probably uses 20-year-old fan design. Panasonic should have done better. Still waiting to determine if heating is more "even" as advertised.

Easy to use. Fast heat for everything. Big volume.

My Microwave went out and needed a new one, search various site and ended up at best buy. I wanted a good brand (not a cheap one). I wanted a large inside, but not to expensive. I needed one that was instock as I didn't want to wait. I wanted to spend between $150.00 and $200.00. This one fit the bill. After I purchase took home and setup, I tested out and everything worked well. Mt only grip was the time settings. Normally you would select the time required to cook by way of the key pad, but on this unit it had a dial that you turned to the disired time. Here is where I have an issue when turning the dial it went from 0-10 then 15, 20 ect. after the first 10 sec. it would jump up. I would have like to use in smaller increments but it didn't. Not an issue to return the unit. I just had to set the timer 2X for a time between 10 - 19 sec. Other then that the unit works good.

This is the 2nd Panasonic microwave I have purchased with inverter technology...the first one last almost 20 years...and this one seems to be well on its way to stay on track with its predecessor! Beautifully designed, large and quiet...I've had it for 2 months and I am VERY HAPPY!

This is the 2nd time we have bought this microwave and absolutely love it. It's easy to use and looks sleek. Only reason we had to buy a new one was because lightning blew our transformer and we needed new appliances. We loved everything about our microwave, so bought the exact same one again.

This machine is sleek and still very spacious; capable of taking large dishes. It's also very efficient, and heats up food very nicely. We have used the sensor cook and sensor reheat functions on this machine more than in any previous microwave oven that we've had.

This is a great microwave. I actually purchased it because it was Consumer Reports highest recommendation for a countertop microwave. It is larger than i thought it would be, but we have plenty of counter space for it and appreciate the size so nothing disrupts the turntable. There is an easy "Quick minute" button which i use often. You have to look through the instructions on how to cook specific items and what setting to put them on with the dial. Popcorn button works effectively. The only thing i would change is the exterior finish to be fingerprintless/easy to clean.