Customer Ratings & Reviews
- Model:
- NN-SD987SA
- |
- SKU:
- 8285232
Customer reviews
Rating 4.6 out of 5 stars with 2262 reviews
(2,262 customer reviews)Rating by feature
- Performance4.7
Rating 4.7 out of 5 stars
- Cook Settings4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the 2.2 Cu. Ft. 1250 Watt SD987SA Full-Size Microwave with Inverter because it is easy to use, has a great size, and provides excellent overall performance with fast and consistent heating. Many appreciate its powerful capabilities and beautiful design. Some customers have noted concerns regarding the door's closure, fingerprints on the surface, and the timer's manual setting. A few have expressed reservations about the control panel design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Power, Size
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent microwave. It is large and powerful
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for choosing us! We appreciate the 5-star review. -C
- Pros mentioned:Heating
Rated 4 out of 5 stars
Good performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwaves are pretty straightforward. Put the food in, make sure to cover it, press buttons/turn knobs and you quickly have hot stuff to eat. We chose this Panasonic over others because it has real buttons rather than membrane covered switches that tend to crack. It does have has a somewhat complicated interface. Some functions require multiple steps to get it going. For example, unlike a lot of other microwaves, it does not have 'one touch cooking'. You always have to press the 'Start' button to get things going. In that sense, it's more like using a computer. Because it is relatively powerful, it heats food relatively quickly. Also, it has the best defrost performance we've ever used. Not sure how it works, but food defrosts quite evenly rather than the usual 'warm on the outside but frozen on the inside'.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
- Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Nice microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a champ, not too noisy and easy to clean.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are glad to read your positive feedback! -C
- Pros mentioned:Size
Rated 5 out of 5 stars
ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit has a lot of features. Works well and has a large oven area.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star review, we deeply appreciate it! -M
- Pros mentioned:Heating, Size
Rated 5 out of 5 stars
Upgrade model
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large Microwave, multiple features. Heats evenly and quickly.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Full featured microwave and a good value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice, easy to use microwave. I wasn't sure about using a knob instead of a keypad to set the controls, but it's turned out to be a pretty straightforward interface. We still have the instruction manual on top so we can look up the settings for things like baked potatoes, and we'll probably make a cheat sheet for the ones we use the most. Speaking of potatoes, this microwave has a sensor cook mode, and big, fat potatoes come out perfectly cooked ready to put on the plate. Defrosting a frozen solid piece of meat is also easy, and it doesn't over cook the meat.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
- Pros mentioned:Heating
Rated 5 out of 5 stars
spacious and classy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the microwave is so spacies and has a classy design. the food is warm enough that you dont need to estimate the seconds. you would only press sensor reheat and will automatically stop when the food is warm enough.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
- Pros mentioned:Size
Rated 5 out of 5 stars
Great overall, worried about button
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is awesome, good size, looks great and no complaints after the first few months. Even though it hasn't broken, the button to open the door feels like it isn't going to last, hopefully it proves me wrong!
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
- Cons mentioned:Door
Rated 4 out of 5 stars
Will not return but con found
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is very efficient with accurately heating your food product based upon the time designated. The only drawback is the opening of the door. You must depress the large button to open the door, however, you must push hard for the door to release and at the sametime you have pushed the microwave back. The microwave needs a more sturdy bottom or a different type of mechanism to open the door.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We truly appreciate your input and we are thankful you took the time to write these suggestions. Rest assured your feedback will be forwarded to the proper department and it will be taken into consideration for future developments. -M
- Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Excellent buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We could not be more pleased with this unit. It is quiet, easy to operate and holds a lot of food! Would buy it again in a minute.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
- Pros mentioned:Ease of use, Heating
Rated 5 out of 5 stars
Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is great, easy to operate, and fast to heat up! The only issue that has been present is a fuse was blown on the same circuit as an old toaster oven that was going at the same time, no big deal, small fix.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
- Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love that it is full-size and easy to use. However, we can't get it off French and on English
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M
- Pros mentioned:Ease of use, Power
Rated 5 out of 5 stars
Works well and easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Higher power microwave, so it heats things up better/faster than my previous one. Set up instructions were clear, and different functions are easy to use.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
- Pros mentioned:Heating, Size
Rated 4 out of 5 stars
Great product!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My one and only gripe is this stainless is not fingerprint proof it shows every little touch other then that I absolutely love this microwave heats things in just a few seconds and it is on the rather large side keep that in mind
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
- Cons mentioned:Door
Rated 5 out of 5 stars
Long-time user
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd been using this model for about 10 years and I really liked it. But after 10 years, the door latch finally started having issues (I'm a bit of door-slammer - lesson learned :) ). Anyway, I bought a new one. It's pretty much identical to the old only except the display seems to be a little easier to read. The pre-programmed settings for frozen veggies and soup work very well. It even does a pretty good job reheating baked salmon (as long as you wrap it in a wet paper towel - um - the salmon not the microwave :). Hope this helps.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark!
- Pros mentioned:Ease of useCons mentioned:Fingerprint resistance
Rated 5 out of 5 stars
Great Food Heater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave works pretty great dg the twist dial for the time and has a lot of options. This thing is a FINGERPRINT MAGNET like no other though. That's my only issue with it.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second purchse of a Panasonic microwave. Having a great experienc with my first purchase, I automatically decided to purchase another from the same store "Best Buy". Exact same size, although Panasonic "tweaked" a few features, still satifised with the performance. Best Buy had in stock, that was a plus for me. Price was commensurate with the product.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and the rest of the community. -C
- Pros mentioned:Heating
Rated 5 out of 5 stars
Large High End Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Microwave so far. Not sure about the sensor. I tried it once and I was not too impressed, but it otherwise heats quickly and well, and I like the knob to pick timing. Just needs a few seconds to figure out. This is a big microwave at 2.2cf, with a large footprint. Easily Fits 9x13 dishes. This is a replacement of a same capacity old Panasonic Microwave that lasted 22 years. Hope this unit will perform as well over time.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
- Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Awesome microwave.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waited a couple months to review. Really simple to use and can’t believe how much better it is than the Samsung we purchased two years ago.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
- Pros mentioned:Power, Size
Rated 5 out of 5 stars
Amazing Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best microwave ever! Love the dial knob to add time. Super powerful. LOTS of space inside. 9x13 pan will fully rotate.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..






