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Customer reviews

Rating 4.6 out of 5 stars with 2262 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 2.2 Cu. Ft. 1250 Watt SD987SA Full-Size Microwave with Inverter because it is easy to use, has a great size, and provides excellent overall performance with fast and consistent heating. Many appreciate its powerful capabilities and beautiful design. Some customers have noted concerns regarding the door's closure, fingerprints on the surface, and the timer's manual setting. A few have expressed reservations about the control panel design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,262 reviews
  • Cons mentioned:
    Timer

    Rated 4 out of 5 stars

    Good performing microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was purchased to replace an older Panasonic microwave which had finally run its course. This microwave works great so far, and has none of the issues yet that have affected older Panasonic models such as ours (issues related to door closure). Of course our older model did not show these for at least a couple of years. We have seen claims that these issues have been addressed - only time will tell. One thing about this particular mode is that the timer is set with a rotary knob and not a digital keypad. This takes a little time to get used to, but certainly does not affect operation one bit. I believe that Panasonic has the best microwave technology, which is why we bought another.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace a similar Panasonic model that was 15 or so years old and the dial had started to fail. We loved the old one and love this one too. I like the sensor reheat and that it's so powerful. When heating frozen items, you can cut some time off the recommendation as it's more powerful than most microwaves. We bought the trim kit on Amazon and it looks just like a built in for a fraction of the cost of a built in.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Pros mentioned:
    Heating, Size

    Rated 4 out of 5 stars

    Quick heating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So big and has a great look. Food comes out hot with less than a minute which will save on electricity. Dislike the finger smudge when touched.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Rated 5 out of 5 stars

    End of Cycle Signal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave replaced one which was the exact same size/power. However, it was never as quiet as this oven and had an annoying feature. It sounded the end of cooking signal every 15 seconds or so when cooking was complete. This signal continued until the door was opened. It was not consumer adjustable,

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A Fantastic Microwave

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best microwaves you can buy. It does a fantastic job. It is large inside and has an interior light. The controls are straight forward and easy to use. Food is evenly heated and tastes great. I researched this product very carefully and compared it to many other similar products. It is a fantastic Microwave.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and the rest of the community. -C Panasonic

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed this new microwave oven. It is a quality built oven. It looks good, performs good and has a great design. It also has good power and cooks even .

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Power

    Rated 4 out of 5 stars

    Largest capacity EZ use Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Panasonic Microwave we purchased. The last one lasted 15 years before our mad cap family of 7 just pushed it one meal too far. This models is easier to use, less buttons, better automation, and still has the largest capacity and power. From a large pizza to helping move out Thanksgiving Dinner trimming or just 150 meals and countless hot snacks a week. It's a proven work horse. You'll need a large elevated shelf for an easy install. Simple unplug the old one and plug in the new one.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this microwave! Simple and easy enough for the kids to use, and smart enough to reheat things perfectly. It is LARGE, so it takes up a lot of space, but it is a fantastic microwave.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Brilliant microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned and used quite a few different microwaves over the years and this is, by far, the best. The technology Panasonic uses to defrost and auto-heat food is way ahead of the competition (until their patent period expires). Most folk think a microwave is a microwave, and it is down to looks and how well the menus work, or how long the oven lasts. Yes, those are important to some extent, but how it warms food is really important. Buy this Inverter technology, you will not regret it!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Nice big microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave has been delightful. It's large size can accommodate multiple dishes at a time. It's very easy to use and easy to clean. Very much enjoying the pretty new microwave.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review.. Panasonic

  • Pros mentioned:
    Ease of use, Heating

    Rated 4 out of 5 stars

    Easy to Use and Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This beautiful microwave is easy to use and maintain. I've had it for over 2 months now without any issue. It warms up food uniformly. It is very efficient.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace it's earlier incarnation that was destroyed by a near miss lightning strike. Have had Panasonic microwaves for the last 20 or so years. Which means only two previous to this one. They are "full sized" so just about anything will fit. The carousel assures even cooking and the sensor cook is very accurate. The dial for setting the cook time is different from earlier keypad inputs, but after using it for a while, it works very well. The 1 minute button saves dialing and the proportional cooking level has it's own button, also. Great machine.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Power, Size

    Rated 5 out of 5 stars

    Big.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot of power and Big inside........................

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to know you like the product. -C Panasonic

  • Pros mentioned:
    Ease of use, Heating

    Rated 5 out of 5 stars

    We love our new microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical of the turn dial instead of digital , but we love it and it is very simple to use. Everything comes out perfect, I use my microwave everyday.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Why didn't I get one of these sooner?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went through several different microwaves, all of which either had problems or did not fit properly. With BestBuy's great return policy coverage included in the product protection plan, we chose this Panasonic unit. We love this microwave! It has a huge interior with a huge turntable. Finally, an oven with a LED light! I don't know why so many manufacturers still use incandescent bulbs and make them almost impossible to change. This oven has the power, versatility and cooking options to cover just about every type of food or beverage. Highly recommended!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Heating, Overall performance

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't take much to heat things up! I like the way it looks and matches my other appliances. I had a microwave that lasted about 23 years so I am hoping this one lasts as long as the last.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    High quality appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is big and have never had an issue with it. Very easy to use. Definitely worth the money. And will purchase another one when needed in the downstairs kitchen.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave! It’s large enough to fit meat in to defrost quickly and it looks very sleek.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Microwave oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Excellent power control for defrosting and cooking. Easy to use and reliable. No problems at all. Highly recommend.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Power, Size

    Rated 5 out of 5 stars

    Very powerful 1250 micro wave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Panasonic NN-SD987SA was a very powerful 1250w unit . My old one was 1300w and cooked slower than this 2.2 cu in unit . I am very satisfied .

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic