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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2262 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 2.2 Cu. Ft. 1250 Watt SD987SA Full-Size Microwave with Inverter because it is easy to use, has a great size, and provides excellent overall performance with fast and consistent heating. Many appreciate its powerful capabilities and beautiful design. Some customers have noted concerns regarding the door's closure, fingerprints on the surface, and the timer's manual setting. A few have expressed reservations about the control panel design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,262 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent microwave. Quality and performance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched microwaves online and this microwave was rated highest and it has impressed me so far. Easy to use, very quiet and is clearly all you need from a microwave!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love this microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is replacing almost same model we got 20+ yrs ago. I love the size of it! The only thing that needed replaced with older model in all that time was the spring that was behind the door open button. Only reason for replacing was because it finally stopped turning on. The only thing different about this one is the turn knob instead of number panel. If you are attracted to this buy it! You will not be sorry.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave. It is attractive and spacious. I like the dial button a lot better. The defrosting feature works beautifully.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Power

    Rated 4 out of 5 stars

    Large in size but easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a part of kitchen remodel. While it is a large microwave for a counter (little space to put items down in front of) its easy to use and powerful! Love the reheat option and cleans off easily.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace an earlier model that we had used for 10 years or so (the older one was still working other than the door latch had worn out). The new one is more or less identical except in a few of the control details. Its a strong microwave and the inverter power function prevents over cooking when you use a lower power setting.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is great! Don't hesitate to get this model. We called the company as we were looking lfor an over the stove model. They said all stainless steel versions are over the stove capable. It works really well. The operation has different button input than a simple model might , but once you decode it a little it it's very good. Very easy to install,very simple to use, yet has very sophisticated controls as well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Power, Size

    Rated 5 out of 5 stars

    Heavy duty microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had read the reviews on this microwave. I was sceptical at first but decided to go with it. I am completely satisfied. Plenty of power and a good comfortable size.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Microwave for Price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for similar but updated Model and Happy overall with Performance and Features

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    2nd time purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I purchased this model. I first purchased it about 7 years ago and then it died. I purchased it again so it wasn't that bad of an experience. I think I calculated the lifespan and the cost and it turned out to be a like a nickel a day. I typically just use the basic functions of setting the time and cooking but occasionally I use it just as a timer and when defrosting I dial down the power. It does a great job at those items and the dial verses pressing buttons is convenient. Over the years the glass dish has broken a few times from it hitting the sink when washing or smacking it with a dish. It's not cheap to replace either. It performs well though

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Heating, Size

    Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and good price. Great brand. Heats fast and is a good size, not too big nor too small.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! Panasonic

  • Pros mentioned:
    Ease of use, Power

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and is very powerful. the dial is much better than pushing buttons

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Pros mentioned:
    Heating, Size

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although i hate stainless steel appliances because they are so hard to keep clean, i love this microwave. Heats up quickly and cooks evenly. And its big which i like

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Heating

    Rated 5 out of 5 stars

    Very nice Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this microwave! It heats up food very fast and efficiently. Easy to keep clean and easy to use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Microwave!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We owned this item for years previously and were very satisfied with its performance. After time, wear, and heavy use broke it down we were happy to see this model was still available through Best Buy so we ordered it immediately. It came well packaged and on time.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it, spacious, well lit and easy to operate. Wise choice on my part

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -A Panasonic

  • Pros mentioned:
    Ease of use, Heating

    Rated 5 out of 5 stars

    Outstanding Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave cooks fresh and frozen vegetables to perfection! Corn on the cob was the best! Easy to use with plenty of quick-use settings. Great purchase!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good microwave. Looks good, works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this was an excellent choice. It fits exactly into the space provided and it's easy to operate and does a wonderful job.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Excellent full size microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two months of use we are very happy with this unit. The sensor reheat function works quite well without overcooking. Our previous unit was a Sharp Carousel 1200 watt which worked well for 12 years. The new Panasonic is 1250 watts but I think the "inverter technology" makes it considerably more powerful, so cooking times and / or power settings need to be adjusted compared to our previous unit. We also like the nice clean look with the dial instead of a touch pad with numerals.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Efficient. Easy To Operate. Large Volume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased about a month ago to replace microwave that worked flawlessly for 22 years so our expectations were high. We use it daily and extensively during Thanksgiving. Large volume, 2.2 cu ft, allows multiple items to be warmed at the same time. This unit is very easy to operate. The inverter technology allows great control on the various cooking requirements necessary to produce a good meal.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review.. Panasonic

  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Microwave with programmed settings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is both large and easy to use with pre programmed settings for sensor cooking and reheating items..ie baked potatoes, frozen vegetables, and breakfast sausage... Awesome!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic