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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2262 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 2.2 Cu. Ft. 1250 Watt SD987SA Full-Size Microwave with Inverter because it is easy to use, has a great size, and provides excellent overall performance with fast and consistent heating. Many appreciate its powerful capabilities and beautiful design. Some customers have noted concerns regarding the door's closure, fingerprints on the surface, and the timer's manual setting. A few have expressed reservations about the control panel design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,262 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Efficient. Easy To Operate. Large Volume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased about a month ago to replace microwave that worked flawlessly for 22 years so our expectations were high. We use it daily and extensively during Thanksgiving. Large volume, 2.2 cu ft, allows multiple items to be warmed at the same time. This unit is very easy to operate. The inverter technology allows great control on the various cooking requirements necessary to produce a good meal.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review.. Panasonic

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Works Great, Cooks Evenly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a powerful microwave, it cooks evenly as the setting states, it quite and easy to clean on the inside.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cooks great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave cooks great and is easy to operate. It also looks good and has lots of cooking space.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! Panasonic

  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Microwave with programmed settings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is both large and easy to use with pre programmed settings for sensor cooking and reheating items..ie baked potatoes, frozen vegetables, and breakfast sausage... Awesome!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Power
    Cons mentioned:
    Control panel

    Rated 4 out of 5 stars

    Powerful microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a powerful microwave; almost always cook things 30 sec. to a min. less than required. But, we don't like the dial you must turn to select the length of cooking...push pad is easier.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tried Them All - Went for A Non-Traditional One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can say that after going through 4 top quality with all the bells and whistles, push button, LED lights, programming - ad nauseum, I think I may just have found one Microwave - a Panasonic Grand Prestige - easy to operate and so happy it is in my home! So easy to use that it almost sets itself up from the beginning. And to top it all off, the cost was less than I paid for each of the old units! Thank you, Best Buy, for making my kitchen a happier place.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better then I expected! I absolutely love it and all of the features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good Solid Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned this model before and after 8 years, it finally starting to fade off. We use our microwave daily for cooking, defrosting and reheating so we naturally looked for the same type. I was thrilled that Panasonic made the same model so we purchased the same size and model. We did notice a few changes since the original purchase, the panel is flat so the wording won’t wear off the buttons, and the stainless steel seems to show more finger prints. Not a problem for us we totally loved this microwave, the size allows us to use our same dishes and the features are exactly what we need for daily use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Needed A Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our previous microwave door broke so we weren't able to use it and we needed a microwave. We looked around at the best prices that included all the newest neatest available options and came across this model. We've been using it for a week now and love it. The automatic cook/reheat function works well however it can sometimes leave your bowls/plates a little hot along with the food inside. We really like the fact that it has actual tactile buttons along with a dial and not a flat number pad. Definitely make sure you have the counter space because this microwave is really large.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Love It & Highly Recommend It

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've now had my microwave for almost a year without any issues. I've always trusted Panasonic appliances. I love the many quick set options, especially the 1 minute cook time, sensor reheat, and sensor cooking of specific items. The very large size allows me to use a large casserole pan or several smaller dishes together. This allows me to cook faster, especially for larger meals.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. Panasonic

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Awesome microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new microwave its perfect for our family of 4. It has plenty of room and it's very easy to work even our kids love it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    2nd one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The previous model got hit by lightning and was 5 yrs old... this was its replacement model. I don't like the 'turn knob' for the time as much as the keypad, but it does seem to cook faster than the 5yr old one. If you need a big microwave, or want to cook 5-7 baked potatoes at once... this is the one. Also, it cooks very evenly. I wish it had a battery for the clock when the power goes out. I also like the 2 stage cooking option.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    The size is perfect for my needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so please with my microwave. It is larger than my last one and works so much better for me. I am extremely happy with it!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Heating, Size

    Rated 5 out of 5 stars

    Great features on this micromave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and the sensor features are great. food heats but it does not dry out. Easy to use and nice looking

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    This one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Big. Variable cooking options. Sturdy. Was so glad to purchase it as I had it previously.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Power, Size

    Rated 5 out of 5 stars

    Full size microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large Microwave with 1250 watts of power and enough room inside to cook a flock of turkeys

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! Panasonic

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice Size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided on this unit due to its size and inside height. I had tried Panasonic's 1.6 Cu. Ft model but it was a tight fit to heat up a tall cup of coffee. There is lots of room with the larger model. I had read reviews that talked about the noise with closing the door. It does make a relatively loud tinny sound that cheapens the impression that you get when operating a otherwise very good unit. But that impression is enough to take one star away from my review.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! Your input helps us understand the customer's experience and improve our products. Panasonic

  • Pros mentioned:
    Power, Size

    Rated 5 out of 5 stars

    Overall it performs like I expected.......great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power is great when I am in a hurry to defrost food. Also it cooks even, no cold spots on food. It fits exactly where I had a spot for it. Plus it looks good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback.. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic microwave (great power and price)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the smaller microwave I've had for many years when it eventually stopped working. After tirelessly scouring the internet for reviews and recommendations, this one stood out from the rest due to performance and price. I have to say I'm quite pleased with it, and have no regrets. It is a little large, but it easily swallows up anything I want to reheat. If I could find a single fault, it's just that it doesn't continually "nag" you after your the timer has expired. My opinion, is that this is the best microwave for the price out there.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review.. Panasonic

  • Pros mentioned:
    Ease of use, Power

    Rated 5 out of 5 stars

    Best microwave I've ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the 5th microwave oven I've owned and it's the best by far! Simple to use and extremely powerful. You won't be disappointed!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

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