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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2262 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 2.2 Cu. Ft. 1250 Watt SD987SA Full-Size Microwave with Inverter because it is easy to use, has a great size, and provides excellent overall performance with fast and consistent heating. Many appreciate its powerful capabilities and beautiful design. Some customers have noted concerns regarding the door's closure, fingerprints on the surface, and the timer's manual setting. A few have expressed reservations about the control panel design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,262 reviews
  • Cons mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Panasonic 2.2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product; this is my 3rd stainless steel Panasonic 2.2 cu ft. My 2nd one lasted 12 years before blowing out and smoking. Setting time by dial seems slower for me than previous selection of time by punching numbers, and above 10 seconds now it is only in 5 second increments. New one shows fingerprints much more unsightly.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Am very pleased----AGAIN!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this microwave several years ago and loved it's simplicity and user-friendly keypad. Knowing they move on and won't continue to make this type forever, we decided to secure another before they were unavailable. Fortunately, Best Buy still had a couple so we wasted no more time in getting one. We're happy we won't be without this style of microwave; it performed very well for us---and we didn't even use all the options!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Power

    Rated 5 out of 5 stars

    Great easy to use plenty of power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a microwave go out and replaced it with this unit. It's easy to use, many feature and powerful.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the larger size. I like the knob to dial in the minutes. Very easy to use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had one exactly like this one for quite a few years. We thought that there was a problem with it, so I looked on-line and the same model is still availabe. Because it fits perfectly in it's spot I ran to Best Buy and bought another. I unpackaged it, removed the old one and discovered that the surge protector had burned up. We now have a spare.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    I like it, to my surprise.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my wife bought this I thought I would not like the dial, but I am really starting to like it now. We typically do not use too many features except for the popcorn setting. As this microwave has more power than most we have had previously, we have to use the lower setting. In general most meals heat up quicker now with more power which is great. Overall design looks great and filled our cubby nicely. No issues to report.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So good we bought a 2nd one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our go to microwave. We bought one of these for our main floor and liked it so much we ended up buying the same one for our basement. It’s easy to use, highly recommended.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your recommendation is greatly appreciated! Thank you for your support. -C Panasonic

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Powerful and Spacious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've only had this unit for 2 months, so I can't speak for durability. But this microwave has very large capacity that is great for reheating large portions like leftover casserole dishes. And it is plenty powerful. I have found that the cook time is typically about 30% shorter than most instructions say. So be careful not to overcook. For example, if instructions say cook for 1 minute, you probably only need 40 or 45 seconds.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Door

    Rated 5 out of 5 stars

    So far I'm Happy with it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw a number of comments about the door. I'm watching for problems with that. I noticed you must push the button firmly all the way in, but that is it. I noticed comments about setting the time, it took about 1 minute to figure that out and I like it. This is the first oven that I can easily use the pre programmed settings oatmeal and soup work better than just manually setting the time. So far I love it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Power, Size

    Rated 5 out of 5 stars

    Powerful and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave oven is powerful enough to cook a meal, and large enough to hold a 9x13 casserole.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Heating, Size

    Rated 5 out of 5 stars

    Good Size Warms up your food at the right Tempetur

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Size ,the food warms up at the perfect temperature no need to keep reheating.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with this microwave even though we bought it sight unseen. It is absolutely intuitive to use. The time setting and the sensor reheat features are outstanding!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're truly grateful for your 5-star review! Thank you for choosing us and for taking the time to share your positive thoughts. -C Panasonic

  • Cons mentioned:
    Timer

    Rated 4 out of 5 stars

    Very Good Value for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looks, stainless steel, with easy to use controls. We've had it for over a month and all the functions work as one would expect. It was on sale as well, and that contributed to the purchase decision as there may be other comparable makes and models doing the same job. We also purchased an extended warranty for peace of mind and still came up under the msrp. The reason for the 4 stars is that it seems to be missing the capability for one to use both the timer and heat features at the same time

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback.. Panasonic

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is good, but I don't like that the pad is a dial over a touchpad but it is one of the largest table top available. The biggest problem was I ordered it from bestbuy.com and you could tell that it was either a floor model or open box. They did compensate me for the problem but is still an issue. It had scratches on the top and sides but was going in a cabinet. I waited along time for the microwave so I didn't really have a choice to send it back.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product So far no problems Easy to use and operate

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use, Heating

    Rated 5 out of 5 stars

    Easy to use and heats well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is very easy to set-up and use. It heats the food thoroughly.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Excellent performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, auto sensor cook is fantastic, excellent performance

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great with a knob to boot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean fresh look and works as good as my old one. The controls are easy to use especially the knob you use to set the time, so much easier than a touch pad.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Good microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Does a good job. Had to replace same microwave Panasonic made 20 years ago. Hope to get as many years out of new one

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    It fits the bill.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this microwave though it feels a little "tinny" compared to my last one that lasted over 30 years. It cooks more quickly than the last. The interior is larger and has a carousel and yet the foot print is about the same. I'm wondering how long the nob for the settings will work. I'm accustomed to a keypad for setting time. Nobs to adjust the power just feel kind of odd. In spite of those negative comments, I'll still give a 4 at this time.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic