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Customer reviews

Rating 4.6 out of 5 stars with 2262 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 2.2 Cu. Ft. 1250 Watt SD987SA Full-Size Microwave with Inverter because it is easy to use, has a great size, and provides excellent overall performance with fast and consistent heating. Many appreciate its powerful capabilities and beautiful design. Some customers have noted concerns regarding the door's closure, fingerprints on the surface, and the timer's manual setting. A few have expressed reservations about the control panel design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,262 reviews
  • Pros mentioned:
    Ease of use, Heating

    Rated 5 out of 5 stars

    Excellent machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks greater..heats great..... easy to clean..a lot of compliments

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Easy to use microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The turbo defrost is the best defrost I've ever had! Hamburger was perfectly defrosted with no cooked or frozen spots. They must have fixed the latch because ours closes easily. I realize it's new and cooks faster but I am pleased with the speed it cooks and how evenly things cook. I am able to put several dishes in mine and I have not found a cold spot yet.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent microwave - second one I've purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the same model for over five years and still works great. Replaced another Brand with this Panasonic. The model hasn't changed in years because it is very good and reliable. Most other microwaves I've had break in less than two years (but longer than the one year warranties). My old Panasonic is over five years and still going strong. Too bad they only make countertop microwaves.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review.. Panasonic

  • Pros mentioned:
    Power, Size

    Rated 5 out of 5 stars

    Nice and big, powerful. Dial funky, but ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new one fast. Needed it big and powerful. Worked out perfect.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Works good, can cook one whole turkey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, it can cook one whole turkey, easy to operate,

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Timer

    Rated 4 out of 5 stars

    Works well and looks good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice microwave and the price was right. The timer is twist-handle instead of a more conventional individual numbered push button timer. This makes it a little tough to get the desired time; often overshoot the intended time and then need to roll back. Also, i have not figured out how to get less than 10 second intervals after 60 seconds. Finally, I paid for an extended warranty and was told it was emailed, but i have not recored of it coming. Thank you Rex

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inverter microwaves are definitely worth the money. Cooking is so much more consistent. We like the dial-based control panel. The built-in oatmeal setting works great without boiling over; maybe a tad undercooked. Sensor reheat has done a great job so far. It runs fairly quiet in my opinion.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Good but not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the same microwave that I bought 2 years ago. It stopped working and I needed to replace it. This time I bought the microwave and a 4-year extended warranty. There appears to be a common issue with the door mechanism that causes failure. Panasonic microwaves are not up to par with the microwaves that were available 10+ years ago.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave because of its' size and easy to understand programming.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed - large capacity, works for all our heating needs, large and small.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback.. Panasonic

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, good size and very convenient. I'm very happy with it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Powerful next gen Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old microwave lost so much power that it wasn't heating things properly when we followed the directions on microwavable items we bought. The Panasonic NN-SD987SA is powerful and has all the features we wanted. Large glass turntable and stainless steel surfaces are easy to clean. And we love the dial time programmer, no more beep buttons for everything you do.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to use I don't know what else to say about it

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Heating, Size

    Rated 5 out of 5 stars

    great and good price for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    heat food all the way around and has a lot of room on the inside

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Panasonic, the "National" brand of Japan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a large capacity, non-overhead mounting microwave and found what we were looking for in this Panasonic unit. We also preferred actual buttons that protrude from the surface rather than flat, plastic touch pad buttons that eventually have to be pounded or stabbed after years of usage. So far, we are very pleased with the unit: looks, features, performance. Arigatou!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works very simply. It looks great on the counter.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Very nice size microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for large items, and easy to use. The disply is easy to read.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Great design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves this microwave - design is great and it delivers great power!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    This microwave gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this microwave for the power since our previous one was on the weak side. The dial knob for the time duration takes some getting used to since you cannot punch the exact time you want. However, it is very smooth and scrolls through the times quickly depending on how fast you turn the dial. Microwave is well-built and looks great on our countertop, though it is very big.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Button are easy to use. Has all the features you would want in a microwave

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic