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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2262 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 2.2 Cu. Ft. 1250 Watt SD987SA Full-Size Microwave with Inverter because it is easy to use, has a great size, and provides excellent overall performance with fast and consistent heating. Many appreciate its powerful capabilities and beautiful design. Some customers have noted concerns regarding the door's closure, fingerprints on the surface, and the timer's manual setting. A few have expressed reservations about the control panel design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,262 reviews
  • Pros mentioned:
    Power

    Rated 4 out of 5 stars

    Big Microwave, Big Power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it has a large footprint on the counter, this microwave is very powerful. Reheat and cook times are lower than other microwaves I have used in the past. It took a little bit to get used to but it does help to make it more convenient. The knob selection for cook time also took a little adjustment but is very convenient once you get the hang of it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well, is versatile as far as settings go, and it's very attractive. It's large; if you have enough counter space, you'll love it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your kind words and for choosing our product! We're delighted to hear that it's working well for you and that you find its versatility and design appealing. -M Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Microwave size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this model microwave to fit into our new remodel kitchen 7yrs ago which stop working recently. We needed a replacement with the same dimensions to fit our location, it was great to find Panasonic is still offering this model microwave. It has been excellent microwave for our needs.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is easy to operate and functions as advertised

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Control panel

    Rated 4 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I had to return and exchange this microwave. Light goes out constantly which wouldn't be a problem, except when that happens, can't see when food is about to spill while cooking. The dial button is a pain to use, prefer the dial pad. This microwave is quite unpredictable. Sometimes it works, other times not at all which is super frustrating. Hated it.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Works great. Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great microwave. Controls are easy to use and performs well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the great features and the interior is much larger than i anticipated. The Turbo defrost & sensor reheat work better than I thought they would. I was a little worried about the dial rather then number pad but pleasantly surprised with how easy it was to operate. Would definitely recommend.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Heating, Size

    Rated 4 out of 5 stars

    Good cabinet microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave for cabinet, nice size, even warming temperature

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Excellent Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use cooks evenly looks great with optional trim kit

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Best microwave ever!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my microwave!!!!! My family is happy that we finally found a great microwave!! Heats up so fast!!! And love that after the time is up is says enjoy your meal!!!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Toaster oven we have ever bought

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great product! Very versatile, Settings all make sense and it's easy to use

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A great buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After our old Microwave died and we wanted another with over 1200 watts. This one has a little more room inside. We haven't gotten around to trying all the features but it was up and running in no time. We're very pleased.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are happy to hear you had a positive experience with the PANASONIC product! We value your input and encourage you to let us know more details about your experience with us. -M Panasonic

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    want we wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the right size and works exactlly what we wanted.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review.. Panasonic

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything as advertised and easy to use! Buy now

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Heavy duty and low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am building a new kitchen and wanted a built-in microwave. This one fits the bill. It is big, attractive and the price is fair. In fact, I bought an open-box item and used my Best Buy points...they almost paid me to take it. Unfortunately I have not used it much, except to cook a chicken sandwich at the construction site.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    One of the best microwaves I have owned!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My "old" microwave didn't survive the power problems due to storms. Since I have always had a Panasonic I searched for the identical item and found it available at Best Buy in Peoria,Illinois. The microwave is easy to use & I am most comfortable with it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a one great powerful microwave. I recently had to replace one when recent storm caused power outage and upon restoration of power, surge messed up the motherboard. Once change they made since 3 years ago was to switch the light to LED.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Great performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cheap 1 cubic foot Panasonic microwave died after 11 years. After a few months of searching & price comparisons, we found this one sale. It is amazing! The controls were a little hard to get used to. It heats things in half the time or less. The only thing I would change is the button to open the door - I would prefer a handle.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Power

    Rated 5 out of 5 stars

    Great microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the extra power. Easy to use and easy to program.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and keep clean. Good size for larger dishes.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic