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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2262 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 2.2 Cu. Ft. 1250 Watt SD987SA Full-Size Microwave with Inverter because it is easy to use, has a great size, and provides excellent overall performance with fast and consistent heating. Many appreciate its powerful capabilities and beautiful design. Some customers have noted concerns regarding the door's closure, fingerprints on the surface, and the timer's manual setting. A few have expressed reservations about the control panel design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,262 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Easy to use. Good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was recommended by the BestBuy sales associate, and we are very pleased with what we purchased. It works great and looks great. The sales associate should be commended for his knowledge of available alternatives.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Heating

    Rated 4 out of 5 stars

    Good but 1 flaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was as recommended. Operation is great but 2 flaws. 1- the dimensions are actually bigger than info says. 2- the glass plate never lays flat , in operation always moves off. I have tried everything. Perhaps there is a trick that I haven't found. Heat and warming is great. Love the knob.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This an awesome microwave! The best purchase this year. It heats food extremely fast. Please measure your space because it is huge and it barely fit into the microwave nook/space.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you very much for your feedback and for your 5 stars. It is awesome to hear that you are enjoying the microwave! -A Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than the reviews I read

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new microwave and it is easy to use and the sensor cook work great on baked potatoes and pizza. Just waiting to try some more complex foods.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exceptional microwave with bells and whistles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand name, very easy to use once set up, lot of variable cooking options, good blue-light display, lightweight (not heavy), rotary timer dial, large 2,2 cubic foot capacity, also watch for frequent sales ($40 off) at varied times on this unit.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Power

    Rated 4 out of 5 stars

    I really like it a lot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finger prints show up easy on the stainless one. However i found it very easy to use, and I am updating from a 15 year old PLUS microwave!! I like the higer power I get from this unit as well. It cooks even, and the auto heat works well for most items I have tried in it so far. I would buy it again, and tell my friends to do the same.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great Quality Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to try this Microwave with Inverter technology. So far so good. It is a lot quieter than any other microwave we have owned and it is built strong. This microwave does not pulse on and off like traditional microwaves. This one should last us a long time!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Seems good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, logical controls, large interior, easy to open and close, seems well made. No issues after 2 months.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -C Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Panasonic - 2.2 Cu. Ft. Full-Size Microwave - Stai

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had purchased several other microwaves from different stores and didn't have any luck with them. Since we have purchased this one from Best Buy, we have not had one single probem.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Heating, Overall performance

    Rated 3 out of 5 stars

    Interesting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works fine. It is confusing to use a dial and not punch in the time. It is also constantly dirty. every singe finger print shows :/ It does cook your food though....

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Liked it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had been looking for a microwave to replace our broken one..trying to find one to fit a specific opening in our built in cabinets..thought we were going to have to special order one at triple the price but found this one and I love it! Quite the bargain too!! Always check out Best Buy!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this microwave this past week. I didn't think I would like the knob, instead of pushing buttons, but I really like it. It heats really quick, better than my last microwave. Interior is really large.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great microwave, large capacity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the same model that our family has used daily for over 12 years. There was no question as to buying the same model again. Great microwave, with great capacity. Works great and looks beautiful in my kitchen!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave oven. Good customer support best buy

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is the best microwave. The functions are great. The only thing we have to keep an eye on is the reheat sensor, it heats the food a little too much. But it's an awesome microwave. Very easy for my 5 year old and 3 year old to operate when they need to.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Power

    Rated 4 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave looks and works great and the power is excellent. I would have given it 5-stars except for the fact that the interior light is quite dim and makes it difficult to see inside the oven when it is working. Other than that everything is excellent, very happy with this purchase.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best I've owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best microwave I've ever owned. The preset features actually work! The sensor cooking for potatoes cooks correctly- most create bricks that are too dry. The sensor reheat does a great job. It has a carousel and is easy to clean.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent microwave! Cooks fast with no cold spots

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use a microwave often and when our previous microwave stopped working we went to Best Buy for an updated microwave. We needed a bigger microwave with more features and Panasonic fit our needs perfectly. It cooks fast and thorough with no "cold spots". Great product!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    White inside makes cleaning easier since can better. Dial makes it easy to select time moreso than expected.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -C Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. This is the second one I have purchased. The first one lasted 12 years.can’t beat Panasonic.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M Panasonic

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