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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2262 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 2.2 Cu. Ft. 1250 Watt SD987SA Full-Size Microwave with Inverter because it is easy to use, has a great size, and provides excellent overall performance with fast and consistent heating. Many appreciate its powerful capabilities and beautiful design. Some customers have noted concerns regarding the door's closure, fingerprints on the surface, and the timer's manual setting. A few have expressed reservations about the control panel design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,262 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful results with the sensor feature.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was a little apprehensive about the controls but it turned out to be simple to use. The automatic sensor, especially for reheating, is marvelous. I have baked potatoes, cooked fresh and frozen vegetables, melted butter and heated donuts. So far everything has turned out great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave and looks great. The door closes rather loudly but otherwise is a wonderful appliance so far. It was a perfect fit replacing our old built in. There's supposed to be a way to turn off the beep when pressing buttons, but I can't figure it out and the manual is pretty useless.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    Very nice looking and functional microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the turn knob control to set cooking time. Prefer that over the standard keypad control. Nice powerful unit as well. The stainless steel finish is attractive but does not resist fingerprints as much as I would like. Not a big deal though.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    COOLHAND

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SECOND PANASONIC, HAD IT 25 YEARS,BOUGHT IT AT BEST BEST YEARS AGO THIS ONE EVEN BETTER, HIGHER HEAT, LOOKS BEAUTIFUL, REALLY ENJOYING IT

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Cons mentioned:
    Door

    Rated 5 out of 5 stars

    It's a winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the new Panasonic NN-SD987SA microwave for a few weeks. I slid it into the existing slot in my cabinets next to the oven with a surge protector. The door seems delicate and it is best not to slam it shut. Everything is fine and I'm satisfied.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    We had this model befor and liked it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we decided to get the same microwave that we had before. It is easy to set up, operate, clean and large enough to make something in a large casserole. I would recommend.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review.. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No Title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does just fine, not as "woke", as the LG it replaced!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    worked out better then we thought it would.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Features on this mircowave are better than our old one. The wife was not happy about the controls at first until she discovered how easy everything was to operate on this unit. Best mircowave I have ever had so far. Thanks

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just got this microwave and couldn't wait to try it after reading the good reviews. It's only been a few days but this appliance is awesome. Setting cooking time is a breeze: just turn the knob to the time you want. And indeed the cooking is even throughout the food. So glad we bought this,

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Defininty bigger than most

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't give 5 stars because I haven't used all the options lol. I can say it cooks quicker than the old one and more consistent. No cold spots. Definitely big for the counter but worth it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this before and I order the same very please and happy with this

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for choosing us! We appreciate the 5-star review. -C Panasonic

  • Rated 5 out of 5 stars

    Good size and works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is nearly identical to the one that it is replacing that we had for about 10 years. Cosmetically it is a little different. I like the blue lights on the control panel and the buttons are oval rather than round or square so it looks more up-to-date than the older model. Because the control options were the same and located in the same places as our older model, there was no learning curve in using it for the first time. There may be some improvements in terms of one-touch menu items, but we never use them anyway, so I can't comment on that aspect of this unit. I continue to be impressed by the quality of Panasonic products.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved to a rental and needed better cooking options. This microwave is attractive, easy to use, and versatile. The easy cooking options lets me control warming and avoid "exploding" or over-cooking. The stainless steel exterior cleans easily and is very attractive!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review.. Panasonic

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Easy to use, looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved our old Panasonic Microwave so much that we bought the same model without looking at different brands. It's easy to use and the print window is large and bright so anyone can read it. We do a lot of cooking, not just heating up, so the roomy interior is great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Meets my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a microwave that was 20+ years old. I love the new one -- I have a freestanding cabinet that it is on. Its large capacity gives me great flexibility and it's easy to use. So far very satisfied with the quality of cooking and ease of use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Works great!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works amazingly. It was a massive upgrade from waht we had, and was very easy to set up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      It is our pleasure to read your valuable feedback. Thank you for this! -C Panasonic

  • Rated 5 out of 5 stars

    Very nice microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this microwave to replace a very similar Panasonic one that we owned. This one has several features that we really liked that some others didn't have. So far it is working great. We're hoping it will work well for many years to come.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Good upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 1200w GE microwave with this. Cuts heating time down by half. Very powerful compared to the GE. Only issue is the stupid trim kit costs the same as the microwave.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Micro for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a gift for my parents and they just love it. It looks good in their kitchen and works great. There are no issues with this micro so far and they like the Stainless which blends in with the rest of their appliances. I would buy this Micro again.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Timer

    Rated 4 out of 5 stars

    Cooks and defrosts great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave cooks perfectly! I also like the inverter defrost. My food does not start to cook like my last microwave. Only reason not a five is because you can barely hear the timer (clock timer for non microwave use) and you can't use the timer if the microwave is in use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

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