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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2262 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 2.2 Cu. Ft. 1250 Watt SD987SA Full-Size Microwave with Inverter because it is easy to use, has a great size, and provides excellent overall performance with fast and consistent heating. Many appreciate its powerful capabilities and beautiful design. Some customers have noted concerns regarding the door's closure, fingerprints on the surface, and the timer's manual setting. A few have expressed reservations about the control panel design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,262 reviews
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    I recommend this microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works very well, heats up food faster than any microwave I’ve ever used, and using the time knob is great!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    pretty good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having had reliable service from previous Panasonic microwaves I had no reservations in this purchase. Works as described and the dial seems to make things easier. If you get this on sale it is well worth the purchase

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No Title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does just fine, not as "woke", as the LG it replaced!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave oven. Good customer support best buy

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this before and I order the same very please and happy with this

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for choosing us! We appreciate the 5-star review. -C Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bought as replacement for a built in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, works excellent. Placed in precut cabinrt opening per measurements provided. Quite pleased.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    very happy with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has handled quick heat ups, defrosting, and popcorn well. We usually stop the popcorn 20 seconds short. It looks nice on the counter and is polite and friendly: when finished it says "Enjoy your meal" on the screen

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Excellent microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a excellent microwave it heats the food evenly. The food is hot all the way through no cold spots, I will definitely recommend to anyone that’s looking for a quality microwave.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many reviewers had this microwave As problematic but so far so good I haven't had any problems with the door or anything else and it's super powerful heats your food up really quickly I had to turn down the wattage

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    AWESOME Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect microwave for us. It is exactly the size we needed with a very large cooking area. I loe the dial timer and all seems to be going "grandly". The Panasonic Inverter is the brand to buy according to Consumer Reports.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for work kitchen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for use in our company kitchen. It is used by 20 plus people in a business that operates 24/7. To date there has not been a single complaint but plenty of comments on how well it works.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback.. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exactly what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Orderings and delivery were easy and efficient. The microwave does all that it was advertised to do. The dimensions were available and so it fit perfectly in the space I wanted to put it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a good microwave. This is our fourth microwave in six years ago. With the last one (not Panasonic), we spent twice as much and hoped it would be of better quality, but it died after two years as well. Seems there are only two manufacturers of microwaves and all of the appliance companies just put their names on it, not worth spending a lot of extra money. The Panasonic has been easy to use with the turn dial and so far has been reliable. The sensor cook feature cooks fast, but always seems to over-cook the food (I stop to check on food when I think it is done, and it is done but still cooking - no telling when it would have stopped!). Kids have a hard time finding just the right amount of time to cook popcorn without burning it, the popcorn feature does not work for us without burning so we have tried to find just the right timing. Still trying to find the magic amount of time! We have been happy with other Panasonic products we have purchased over the years, hopefully this one will be no different.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback.. Panasonic

  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how this microwave works, although after 3 months we already had to have repaired. The latches on the door are made of a cheap plastic. They get miss aligned and beak. You must check and carefully close door. In a family with kids it's not ideal.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Last one on the shelf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a countertop microwave to mount under kitchen counter that was actually big enough to cook with, this fits the bill perfectly and was at the right price. Looks good, cooks well, controls are easy to navigate.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Well-built microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave! It cooks food quickly, is easy to use and the inverter defrosts food without cooking it. It is a solid microwave with an attractive stainless steel front and not cheap plastic like some.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent quality microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement of another Panasonic microwave of the same size and rating but wanted stainless to match remodeled kitchen. I was very satisfied with the old Panasonic which is why I sought another Panasonic as a replacement.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my husband and I are senior citizens and our eyesight is not what it used to be, we were pleased at how bright the numbers are and how easy the Microwave was to use. We love it!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent large microwave oven

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the latest version of this model and is the third that I have owned. I need a large oven and this one fits the bill. Cooking is even and the cooking sensors work as advertised.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It's very large but I needed that so my square plates would be able to turn around on turntable. Takes up a good bit of counter space but I'm not able to buy an over the stove built in model at the moment.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic