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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2262 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 2.2 Cu. Ft. 1250 Watt SD987SA Full-Size Microwave with Inverter because it is easy to use, has a great size, and provides excellent overall performance with fast and consistent heating. Many appreciate its powerful capabilities and beautiful design. Some customers have noted concerns regarding the door's closure, fingerprints on the surface, and the timer's manual setting. A few have expressed reservations about the control panel design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,262 reviews
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this microwave after doing some research on larger-capacity units. I love the inverter and food sensing technology. Put my food in and get it out nice and hot throughout.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Huggybear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding! Easy to use, plenty of wattage, looks nice on the counter. Has several short cuts for use, the screen is bright!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Happy With This Microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this microwave for about a month now and have no complaints. Very easy to use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Sleek, efficient microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this microwave for 2.5 months and really like it. It heats/cooks in about 50-75% of the time of our old microwave. Simple to use. Very attractive.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Excellent! Excellent! Excellent!!!!!!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! -M Panasonic

  • Pros mentioned:
    Power, Size

    Rated 5 out of 5 stars

    Powerful microwave with spacious interior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned this microwave for more than a month now. We liked our previous unit a lot because of it's size and power. I was unsure about this brand but after reading some reviews I decided to take a chance on this Panasonic. I really like this microwave. I love it's 1250 watts of power and it's spacious interior, which will turn an 11'x15" glass dish. The dial and other buttons are fairly intuitive and easy to learn. My hope now is that it will last for many years.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave for my Mom. She absolutely loves it!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Panasonic Micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product ,no hassle ordering ,quick delivery.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for being our customer and leaving us a wonderful 5-star review. -C Panasonic

  • Rated 5 out of 5 stars

    Do not hesitate to buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave with its invertor technology is incredibly precise. It defrosts without over cooking. Don't be put off by the fact that it has buttons to push instead of a digital push pad. It has less chance of being damaged by a power surge. It also reheats without over cooking. Its sensors are first rate. The Pacific sales force at the Wilmington, DE Concord Pike store is the best informed sales force by light years in comparison to hhGregg, Lowe's, Home Depot, Sears etc.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A fantastic microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as an open box model. We’ve really enjoyed using this.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love my Panasonic microwave!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Re-placed my 27 year old Panasonic microwave with new stainless 2.2 cu.ft. size & I am so happy with it. Looks great in the kitchen; cooks & heats everything to perfection in the shortest time. Could never get along without it!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    It's really a high tech microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it.. I bought it for work at a hospital and so many people are using it on a daily basis and it's still functioning well. No other microwaves we had compare to this one including commercial ones.. Many features, durable and sleek look!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product---so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well. Easy to use. At this point, all I seem to use (and need) is the power setting and the timer. I used the inverter once for defrosting. That worked fine. My last microwave lasted over 15 years. Let's see what this one does.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty big size to fit large containers. Sensor cooking works pretty good (tried for boiled potato and veggies) Built quality is solid, and quite operation. And rotary timer control is fast and easy. It's turned out to be a good pick.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave. It has so many nice features. It took a little getting used to because the programing buttons were different from what I was used to, but once I got it figured out it is very easy to use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great Size Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave to replace one just like it I had bought at BB ten years ago. I was glad to see the style was still available and the price was lower. I love all the features with an updated look.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Bought to replace a similar model that our elderly grandmother was comfortable with. Easy to use features make it great!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 5 out of 5 stars

    My favorite microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using a knob to enter times and the inverter for true low-power cooking like melting butter or chocolate gradually are the two big differentiators for me. After a few years my last one died, and I was so glad I could still get another one. It is remarkably low cost for what it does. Perhaps most people don't have that much counter space and prefer the smaller ones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Panasonic Full Size Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Panasonic microwave is fantastic. Our other microwave finally crashed and we went over to Best Buy and was helped by Sal who did a wonderful job of helping us.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Power

    Rated 4 out of 5 stars

    Huge capacity, great power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge capacity, great power, invertor defrost works fast - con is fingerprint magnet... but it does the job.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to give us your valuable feedback! -C Panasonic