Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2262 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 2.2 Cu. Ft. 1250 Watt SD987SA Full-Size Microwave with Inverter because it is easy to use, has a great size, and provides excellent overall performance with fast and consistent heating. Many appreciate its powerful capabilities and beautiful design. Some customers have noted concerns regarding the door's closure, fingerprints on the surface, and the timer's manual setting. A few have expressed reservations about the control panel design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,262 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for work kitchen.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for use in our company kitchen. It is used by 20 plus people in a business that operates 24/7. To date there has not been a single complaint but plenty of comments on how well it works.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback.. Panasonic

  • Rated 5 out of 5 stars

    Great microwave!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the turn knob more than punching in numbers!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! It’s wonderful to hear you’re enjoying the turn knob, it’s designed for that simple, tactile experience many customers appreciate. Sometimes, the classic controls really do make all the difference! - S Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my husband and I are senior citizens and our eyesight is not what it used to be, we were pleased at how bright the numbers are and how easy the Microwave was to use. We love it!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Quick and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how this microwave works, although after 3 months we already had to have repaired. The latches on the door are made of a cheap plastic. They get miss aligned and beak. You must check and carefully close door. In a family with kids it's not ideal.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Well-built microwave!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave! It cooks food quickly, is easy to use and the inverter defrosts food without cooking it. It is a solid microwave with an attractive stainless steel front and not cheap plastic like some.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent large microwave oven

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the latest version of this model and is the third that I have owned. I need a large oven and this one fits the bill. Cooking is even and the cooking sensors work as advertised.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Last one on the shelf

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a countertop microwave to mount under kitchen counter that was actually big enough to cook with, this fits the bill perfectly and was at the right price. Looks good, cooks well, controls are easy to navigate.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a good microwave. This is our fourth microwave in six years ago. With the last one (not Panasonic), we spent twice as much and hoped it would be of better quality, but it died after two years as well. Seems there are only two manufacturers of microwaves and all of the appliance companies just put their names on it, not worth spending a lot of extra money. The Panasonic has been easy to use with the turn dial and so far has been reliable. The sensor cook feature cooks fast, but always seems to over-cook the food (I stop to check on food when I think it is done, and it is done but still cooking - no telling when it would have stopped!). Kids have a hard time finding just the right amount of time to cook popcorn without burning it, the popcorn feature does not work for us without burning so we have tried to find just the right timing. Still trying to find the magic amount of time! We have been happy with other Panasonic products we have purchased over the years, hopefully this one will be no different.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback.. Panasonic

  • Pros mentioned:
    Power

    Rated 4 out of 5 stars

    Huge capacity, great power

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge capacity, great power, invertor defrost works fast - con is fingerprint magnet... but it does the job.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to give us your valuable feedback! -C Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent quality microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement of another Panasonic microwave of the same size and rating but wanted stainless to match remodeled kitchen. I was very satisfied with the old Panasonic which is why I sought another Panasonic as a replacement.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Sleek, efficient microwave

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this microwave for 2.5 months and really like it. It heats/cooks in about 50-75% of the time of our old microwave. Simple to use. Very attractive.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. Panasonic

  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Frank C

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well but is noisy to close door and microwave moves when opening and closing door

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! -M Panasonic

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It's very large but I needed that so my square plates would be able to turn around on turntable. Takes up a good bit of counter space but I'm not able to buy an over the stove built in model at the moment.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Micro Wave Plus

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a good price. I wanted a microwave that does additional tasks and this is it !

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! We deeply appreciate you took the time to provide us with your feedback! -M Panasonic

  • Rated 4 out of 5 stars

    My third Panasonic microwave

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had excellent results from Panasonic Microwaves. I wasn't sure about the turn knob but am used to it and it works fine

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Jim! We are thrilled to have you as a loyal customer. We’re so glad to hear you’ve had excellent results with our Panasonic microwaves. It’s great to know that you’ve gotten used to the turn knob and that it’s working well for you. Enjoy your microwave! - S Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Bought to replace a similar model that our elderly grandmother was comfortable with. Easy to use features make it great!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Works as advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this microwave after doing some research on larger-capacity units. I love the inverter and food sensing technology. Put my food in and get it out nice and hot throughout.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review.. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great value, great microwave!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome compact microwave. Works better than the over the stove version that costs tons more!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -C Panasonic

  • Pros mentioned:
    Power, Size

    Rated 5 out of 5 stars

    Powerful microwave with spacious interior

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned this microwave for more than a month now. We liked our previous unit a lot because of it's size and power. I was unsure about this brand but after reading some reviews I decided to take a chance on this Panasonic. I really like this microwave. I love it's 1250 watts of power and it's spacious interior, which will turn an 11'x15" glass dish. The dial and other buttons are fairly intuitive and easy to learn. My hope now is that it will last for many years.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    very good.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All we could have expected and we expected a great deal.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M Panasonic

Sponsored