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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2262 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 2.2 Cu. Ft. 1250 Watt SD987SA Full-Size Microwave with Inverter because it is easy to use, has a great size, and provides excellent overall performance with fast and consistent heating. Many appreciate its powerful capabilities and beautiful design. Some customers have noted concerns regarding the door's closure, fingerprints on the surface, and the timer's manual setting. A few have expressed reservations about the control panel design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,262 reviews
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome micro it only takes 2 minutes to boil a 20 ounce cup of liquid

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love my Panasonic microwave!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Re-placed my 27 year old Panasonic microwave with new stainless 2.2 cu.ft. size & I am so happy with it. Looks great in the kitchen; cooks & heats everything to perfection in the shortest time. Could never get along without it!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Do not hesitate to buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave with its invertor technology is incredibly precise. It defrosts without over cooking. Don't be put off by the fact that it has buttons to push instead of a digital push pad. It has less chance of being damaged by a power surge. It also reheats without over cooking. Its sensors are first rate. The Pacific sales force at the Wilmington, DE Concord Pike store is the best informed sales force by light years in comparison to hhGregg, Lowe's, Home Depot, Sears etc.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Panasonic Full Size Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Panasonic microwave is fantastic. Our other microwave finally crashed and we went over to Best Buy and was helped by Sal who did a wonderful job of helping us.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    It's really a high tech microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it.. I bought it for work at a hospital and so many people are using it on a daily basis and it's still functioning well. No other microwaves we had compare to this one including commercial ones.. Many features, durable and sleek look!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great Size Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave to replace one just like it I had bought at BB ten years ago. I was glad to see the style was still available and the price was lower. I love all the features with an updated look.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave. It has so many nice features. It took a little getting used to because the programing buttons were different from what I was used to, but once I got it figured out it is very easy to use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product---so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well. Easy to use. At this point, all I seem to use (and need) is the power setting and the timer. I used the inverter once for defrosting. That worked fine. My last microwave lasted over 15 years. Let's see what this one does.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty big size to fit large containers. Sensor cooking works pretty good (tried for boiled potato and veggies) Built quality is solid, and quite operation. And rotary timer control is fast and easy. It's turned out to be a good pick.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great Panasonic Microwave from Best Buy!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an EXCELLENT microwave. I had this exact same microwave for8+ years and used it multiple times every day. When it finally needed replacement, I did not think twice about getting another just like it. Fortunately Panasonic still made and Best Buy still carried it. If I could give 10 stars, I would.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This is a great microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a replacement for a Bosch but could not find it. I settled on this unit and have been delighted.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -G Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Panasonic - 2.2 Cu. Ft. 1250 Watt SD987SA Full-Siz

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave 4cooking & defrosting, Used daily!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for choosing us! We appreciate the 5-star review. -C Panasonic

  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were surprised at how well (and even) this microwave heated our food. We bought this for our daughter and now we will be buying one for ourselves.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buying online with home delivery worked out great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave arrived quickly and in great shape. It functions nicely and we are very satisfied with the purchase.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -G Panasonic

  • Pros mentioned:
    Heating

    Rated 4 out of 5 stars

    Love the microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave it nice and big! It heats up food fast. My microwave went out because my daughter burned popcorn in it, I unplugged it for a few days and plug it back up and it works just fine!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microwave review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier to use than first thought. Works better than previous microwaves and pleased with the consistency in heating and even heating of food. Would easily recommend this microwave to others.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because my first purchase was to big. Returned it the same day before they ran out. I purchased the mid size which fit just perfect on my counter.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Happy that Best Buy made it possible for me to get this.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used Panasonic microwaves for my heating needs. This one is easy to use and meets everything I expect from Panasonic. They last a long time with low failure rates!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    I love this microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only does this microwave heat or reheat food efficiently and effectively, it's half the cost of other similarly sized units. My only gripe if I had to be picky is that the selector dial is slightly off center or warped.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

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