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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2262 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 2.2 Cu. Ft. 1250 Watt SD987SA Full-Size Microwave with Inverter because it is easy to use, has a great size, and provides excellent overall performance with fast and consistent heating. Many appreciate its powerful capabilities and beautiful design. Some customers have noted concerns regarding the door's closure, fingerprints on the surface, and the timer's manual setting. A few have expressed reservations about the control panel design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,262 reviews
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome micro it only takes 2 minutes to boil a 20 ounce cup of liquid

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 5 out of 5 stars

    Smart Sensor is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this Panasonic Microwave. I never had a Panasonic Microwave before It is super quiet and cooks very well. The smart Sensor is the best for re-heating food.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Tons of space, Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was the largest they had in store and only a fraction more of what the other, smaller microwaves cost. It's stainless steel, so it's a total pain to keep clean but it looks great when clean!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love the inverter turbo defrost!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave does it all. Great size that holds all my casserole dishes. I’m very happy with it. I think Panasonic is the only microwave with the inverter turbo defrost and it works very well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Huge New Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 14 year old microwave finally died. I wanted to get a little bigger one. So I selected this Panasonic one It's huge works great. You can put a 25 pound turkey in here easy. Try it you will love it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    very good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All we could have expected and we expected a great deal.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Sleek look matching stainless appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have an second kitchen in our house that I tried to design to look less like a traditional kitchen. Our microwave is in our island as well as our stove and the blend so nicely. We also love how easy to use it is, even for our children.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Timer

    Rated 4 out of 5 stars

    Good microwave if you like the dial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job of thawing meats evenly. Dial can jump to really long times very quickly and has to be turned back to correct time. This problem may be learning curve and resolve itself over time but using it is not as quick as it could be.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Large and Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks and works great. Plenty of room inside without taking too much counter space. The lower inverter settings cooks veggies much better than other microwaves.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave! I had one in the past that lasted 15 years. I recently purchased a new one. Microwave fits large dishes. Heats food perfectly. When defrosting it works great. Highly recommend this microwave.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    So Far So Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this microwave for about a month now. Have really enjoyed it. Very easy to use! A little bigger than my last one, but love all the room it has inside....

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Impressive microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave meets all of our needs. I love the look, the functions are easy to use and the interior is the perfect size to heat up or defrost larger items

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Power

    Rated 4 out of 5 stars

    Not finger print froof... at all!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the microwave performs as it should. Sensor cook doesn't work all that great (overcooks) but the microwave is high-powered and will defrost and cook anything that you have quickly!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very smart looking for a countertop microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart looking for a countertop microwave and gives a modest sized kitchen a little more flair. Very modern with the stainless steel look and the dial settings, easy to use and gooding looking. Works perfectly. I love the device.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one of the same item. The old one lasted 10 years. I was very happy they had the same product at almost the same price. The performance is excellent. It cooks very quick and thorough.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Happy that Best Buy made it possible for me to get this.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Heating

    Rated 4 out of 5 stars

    Mircowave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are still getting use to the new controls, it is a little getting use to. In the ads they say that it cooks faster and more even, I know we are trying to see if it is better and faster than our old on over the stove. So far it has not.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Solid, powerful microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Looks nice, very powerful, even heating. Like the knob for setting the time. It’s faster than push button and there’re less Parts that can break.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great Panasonic Microwave from Best Buy!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an EXCELLENT microwave. I had this exact same microwave for8+ years and used it multiple times every day. When it finally needed replacement, I did not think twice about getting another just like it. Fortunately Panasonic still made and Best Buy still carried it. If I could give 10 stars, I would.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Panasonic - 2.2 Cu. Ft. 1250 Watt SD987SA Full-Siz

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave 4cooking & defrosting, Used daily!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for choosing us! We appreciate the 5-star review. -C Panasonic