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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2262 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 2.2 Cu. Ft. 1250 Watt SD987SA Full-Size Microwave with Inverter because it is easy to use, has a great size, and provides excellent overall performance with fast and consistent heating. Many appreciate its powerful capabilities and beautiful design. Some customers have noted concerns regarding the door's closure, fingerprints on the surface, and the timer's manual setting. A few have expressed reservations about the control panel design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,262 reviews
  • Rated 5 out of 5 stars

    Great for all cooking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. This is the 1st microwave we have had to purchase in 20 years. I never realized the cooking technology with microwaves has improved so much. Our old "turn the dial and heat" microwave finally blew up, it could damage food regularly. This new microwave seems to have a smart cooking feature in it, as it can cook or warm or thaw food with settings and not turn the food into rubber or wood, lol. The popcorn feature is great too. Most popcorn packages say "do not use popcorn setting"; what's up with that. I use the popcorn setting on this microwave and it will pop almost every kernel in the bag and not burn the 1st piece of popcorn. GREAT Microwave.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    JerryB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had earlier versions of this same Panasonic Microware. What we like about it is it ease of operation.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Microwave for us

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to set up. Good price. It is large.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M Panasonic

  • Rated 5 out of 5 stars

    Great microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the turn knob more than punching in numbers!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! It’s wonderful to hear you’re enjoying the turn knob, it’s designed for that simple, tactile experience many customers appreciate. Sometimes, the classic controls really do make all the difference! - S Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Microwave! User friendly and does many things, whether I am cooking a lot or making a cup of tea! Ample room for large items. Cooks evenly.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice microwave.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product: size is great; window is clear so one can see in the microwave; glass is non skid, that great; my grandmother loves it. Heating up small or large food items is a breeze.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and reheats in a flash! I like the size and look.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking for a microwave, the blue really stands out. Was not sure if I would like using the knob for the timer settings but after a couple times I loved it! Opening mechanism feels very flimsy, hoping it lasts.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works great its very big. I love the different settings from the defrost to cook and especially the keep warm setting which doesn't dry out or over cook the food.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works better than the Panasonic it replaced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had years of daily use from our previous Panasonic, (same model) We are hoping it lasts as long as the one it replaced.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave, was able to heat up the entire 13lbs turkey plater when it came out of the oven just a little pink, takes up counter space though but well worth it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review.. Panasonic

  • Rated 4 out of 5 stars

    Read all reviews

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any problems yet with the infamous door issues yet, but I don't slam the door either. After reading the reviews I bought the microwave, with an extended warranty, plus my credit card doubles any extended warranty terms, so I am covered for at least 4 years. I bought it on sale for under $200 and it is a really nice microwave. I also like that it had a blue display, vs the other option had a green display. I wanted all the appliances to match. I would recommend the microwave, because they are basically the same manufacturer anyways with the inverter technology. I would also suggest a surge suppressor to help stop any electrical surges that could fry the circuit board.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    very nice appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as advertised. Simple controls. Large area for cooking or heating. price was reasonable. sensor feature is nice to use, or just turn the knob and hit start.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Big Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on this microwave. Really big inside and works and looks great. Great size for family meals.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new microwave heats food up really fast! Love all the features

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Worth buying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Reasonably priced. Was definitely an upgrade for me.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 4 out of 5 stars

    Reasonable price for the features included

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this microwave to replace a smaller unit. Seems to work well. The user interface is interesting in that it has a dial to set the time and other values such as defrost time. I don't care for the way the time steps when turning the dial. I do like the way the defrost time sets based on entering the weight of the product. It would be nice if you could turn on/off the beep function when complete without having to power cycle the unit. The LED internal light is very useful when cooking. It would be nice if it stayed lit after the time was up for a while, maybe until the door was opened.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Power, Size

    Rated 3 out of 5 stars

    inverter microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good design high power , big cavity it is inverter Microwave

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. We are happy that you like the design and features of the unit. Panasonic

  • Rated 5 out of 5 stars

    No cold spots!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is worth the money! The tech that allows for even heating is amazing. The sleek design makes this suitable for modern design kitchens as well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Just what we was looking for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 8 years ago the version of this microwave. I feel that Panasonic makes excellent microwaves. Looking to get 8+ years out of a microwave. Most microwaves either take to long to cook or die out after a few years. This microwave is everything we were looking for. We thought using a dial instead of buttons would be a problem, but we have gotten used to using the dial to set the timer. This is also a quiet microwave. We got it for a cheaper price due to Best Buy lovely price match guarantee. If you don't mind spending the money for a microwave that we'll last you for years, this is the one for you.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic