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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2262 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 2.2 Cu. Ft. 1250 Watt SD987SA Full-Size Microwave with Inverter because it is easy to use, has a great size, and provides excellent overall performance with fast and consistent heating. Many appreciate its powerful capabilities and beautiful design. Some customers have noted concerns regarding the door's closure, fingerprints on the surface, and the timer's manual setting. A few have expressed reservations about the control panel design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,262 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good working for everything's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really good product I have ever had.and i had good customer service right there

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. And got a fantastic price on this open box item.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great value. Very powerful. Love it

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are happy to hear you had a positive experience with the PANASONIC product! We value your input and encourage you to let us know more details about your experience with us Panasonic

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Fortress

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased before and meets our needs. We use this for our employees.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. Panasonic

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good basic microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. I like the controls. It has 1200 amps and over 2.0 cubic feet which is a good size.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase , it works really fine .

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large interior, easy to use and I can buy a faceplate for a built-in look.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Does a fantastic job. It is a state of the art microwave. Cons : little noisy

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a fantastic microwave so far. The only thing that I don't like is that the door can be loud if you use a little force when closing it from a fully opened state.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to leave your feedback! -C Panasonic

  • Pros mentioned:
    Heating

    Rated 4 out of 5 stars

    New microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning how to use it but does heat your food.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    I love the sensor reheat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also great for heating multiple plates and dishes. No more waiting for one item to reheat another.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Panasonic one of the best countertop microwaves

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic microwaves are very reliable with many years of use. I have used this brand (the inverter technology) for 10+ years. Much better than other manufacturers on average.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Repeat Micro for us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the first one, so when it went out did a repeat buy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave. Love that it fits big containers

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Adequate for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this microwave but after 2 weeks the mechanism for the door broke on the inside. I had an issue with Best Buy at first but after some negotiating was able to have it replaced. We have had the second for about a month and are keeping our fingers crossed.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product so far we are happy. It’s gets hot and everything.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    Not really worth it for an every day countertop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bery bulky and heavy for a countertop microwave. Somehow at 1200w it seems to warm up things slower than my 1000w. Door button is a hit and miss to work-though this could be because I bought an open box. Absolutely insane that you NEED the manual to use any kind of program. The knob is very uncomfortable to use compared to numbered buttons that 99% of microwaves out there have. Will be returning it.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for providing your feedback on the microwave. We're sorry to hear that your experience has not met your expectations. It's important to select the correct power level for optimal heating results, and there can indeed be a learning curve when adjusting to a new appliance's controls. We understand that transitioning from traditional numbered buttons to a different control system like a dial can be challenging and may require some time to get used to. Customer satisfaction is crucial, and we aim to provide appliances that are both user-friendly and effective. Thank you for trying our product! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid reliable microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that’s lasted a long time. Highly reliable and easy to use

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Just the microwave I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, great name brand, very nice looking microwave - price was very reasonable.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really good oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed all the features of this microwave. It is very easy to use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic