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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2262 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 2.2 Cu. Ft. 1250 Watt SD987SA Full-Size Microwave with Inverter because it is easy to use, has a great size, and provides excellent overall performance with fast and consistent heating. Many appreciate its powerful capabilities and beautiful design. Some customers have noted concerns regarding the door's closure, fingerprints on the surface, and the timer's manual setting. A few have expressed reservations about the control panel design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,262 reviews
  • Rated 5 out of 5 stars

    Panasonic microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works great, replaced the built in thermador perfectly

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Rated 4 out of 5 stars

    Great microwave if you have the space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always loved the Panasonic inverter technology on their microwaves and this is just a newer version of previous models. They have changed the look of it to more of a stainless look rather than the old plasticky buttons. Space is required so make sure it fits (plus breathing room) in the space where it's to be placed.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and clean. Able to do multiple dishes simultaneously

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    I really like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way the controls work. Its fast, no temp variations in food. We bought our last Panasonic microwave in 1985. It's worked good for 35 years. Still cooks but table stopped turning. That's why we bought another Panasonic.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Roomy, easy to operate. Door opening button weak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly nice. The button that opens the door is weak. Often it does not spring the door open and I have to use my other hand to pull the door open. Cheesy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Better than the alternatives

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in place of the larger KitchenAid. Trim kit worked out well. Good value and a better feel than most modern microwaves.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -C Panasonic

  • Rated 5 out of 5 stars

    Panasonic Microwaver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and large capacity. Second purchase of this model. The first one lasted about 12 years.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave has been great so far and it's incredibly quiet!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and the rest of the community. -C Panasonic

  • Rated 5 out of 5 stars

    A fantastic microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our previous version of this microwave served us well. Wouldn't think of going with another brand or model. This was a pleasant upgrade with the blue backlight on the knob.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 3 out of 5 stars

    3, 4, or 5? Replaced the same unit that just died.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good news: We like the style and function of this microwave. That's why we bought it 4 years ago. The bad news: A couple of weeks ago, that unit just died. We found that the same unit is still available and mostly gets good reviews. But a fair number of people say these units abruptly quit, sometimes a lot sooner than ours did. More good news: So far our new unit works well. No problem with door latches or knobs as called out by some reviewers. Darn, it's still a good unit. Hope it doesn't quit. If we get 10 years out of this, that meets my expectation for an appliance like this, and the unit gets a 5. If it quits next month, it's a 1, and we've been snookered again. So far, it's OK.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Break Room Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our Maintenance Break Room/Lunch Room usage. There are 20 + employees who use it regularly. It has performed flawlessly. I would definitely recommend this for busy families or high usage situations.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    Family size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of nice features. Turbo defrost is great feature.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Love this microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second microwave. The first one lasted one year and then the button you push to open the door would stick and not allow you to open the door. The microwave was replaced since we had an extended warranty but this took some time to get the process accomplished. We do like the design and it looks great in out kitchen.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my restaurant staff, they liked it. It is very spacious and have different modes in it. Hope they are enjoying it .

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M Panasonic

  • Pros mentioned:
    Heating

    Rated 4 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats evenly. Works really well. Has a large capacity.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Almost the same as last microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last Panasonic lasted almost 15 years. Hope I get at least 10 out of this one. Same panel with dial knob, door made a little less expensive doesn't have the weight as old door. But overall very happy with Panasonic Microwave.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Love it - Panasonic microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend purchased his over 10 years ago, we purchased the same exact one 4 years ago and this current one is a gift. We are all very happy with our Panasonic 2.2 microwave. It maybe a little pricey and larger compared to others but it is the best one out there.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Wow, a smart microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the built in sensors that monitor the amount of heat and moisture inside to determine auto reheat, no more guessing how long of a time to set. Push sensor heat and start....DONE!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    IT IS A MICROWAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE IT ILOVE IT I LOVE IT ILOVE IT I LOVE IT ILOVE IT

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    cost effective microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Dial control takes some getting used to.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic