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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2262 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 2.2 Cu. Ft. 1250 Watt SD987SA Full-Size Microwave with Inverter because it is easy to use, has a great size, and provides excellent overall performance with fast and consistent heating. Many appreciate its powerful capabilities and beautiful design. Some customers have noted concerns regarding the door's closure, fingerprints on the surface, and the timer's manual setting. A few have expressed reservations about the control panel design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,262 reviews
  • Pros mentioned:
    Ease of use, Power

    Rated 5 out of 5 stars

    Great oven

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned 3 of these Panasonic microwave ovens. Very powerful, and very easy and intuitive to use. However, short learning curve to use the knob with all of its features unlike other ovens that only use keypads.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback. We strive to provide our customers with a memorable experience and appreciate you taking the time to share your thoughts. -C Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Lost microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is very nice and spacious. I bought it for my daughter. Hers quit working within a week prior to her surgery. It arrived on the day of surgery. ( one day early).Unfortunately it went to the wrong house. I called Best Buy when we came home from the hospital. At that time i thought someone had stolen it. The people at Best Buy were very nice about it and got right on getting another one sent out. She received it 2 days later. 2 days after that someone came down with the first one. Said it was delivered to their house. So i returned it to Best Buy. I just really appreciated the way they took action right away. The microwave is wonderful and Best Buy customer service is excellent.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your support and the 5-star review. It's wonderful to hear that our product has met your expectations. -M Panasonic

  • Pros mentioned:
    Ease of use, Overall performance, Size

    Rated 5 out of 5 stars

    Great Panasonic quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Panasonic quality. Easy to use. Large interior. Nice looking stainless steel.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Power
    Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Large capacity attractive microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave has good capacity and seems to be powerful and cook well. The main disappointment is that it is noisy and the door latch makes a loud Noise when you close the door. One nice feature compared to older Panasonics Is that now the display reads “enjoy your meal” until you open the door after cooking, so you are less likely to forget that you had something cooking!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size microwave at 2.2 cu. ft. Cooks faster and more evenly than my old GE microwave and the knob for setting cooking time is a game changer. Would recomend this product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Ease of use, Power

    Rated 5 out of 5 stars

    Gene and Jude

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this Panasonic Microwave! It’s powerful and very easy to use. I love the knob and would not go back to the push buttons. We had the older model and it lasted about 18 years!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Love this microwave.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I searched for a long time for a reasonably priced microwave to replace my expensive Thermadore one that died after 3 years. Love the sensor reheat. Food has come out hot each time with no fuss. This microwave is roomy and easy to use. As it turns out, my good friends have the same microwave and they have been happy with theirs for the past year.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great microwave for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is very spacious so large casserole dishes fit. It has many options for program cooking, and is easy to operate.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Heating, Size

    Rated 4 out of 5 stars

    Best microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Heats food very fast. Huge oven. Fits just about any size dish, plate or pan. Simple to operate.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review.. Panasonic

  • Pros mentioned:
    Ease of use, Size
    Cons mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    Solid microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good family size microwave and easy to use. Only issue is fingerprints appear easily on the mircrowave.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Heating, Size

    Rated 5 out of 5 stars

    Best Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this microwave almost 5 years ago and recently purchased a second one for my parents. It is easy to use and large enough to cook or reheat meals. The inventor heats evenly through so you don’t get the donut heat. It is larger then most so account for the depth and width length. My friend has the same one for almost 20 years. Great buy worth the little extra.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Great value, large and powerful for low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed immediately by the high power of this oven. It was able to cook/reheat things much faster that my previous oven. Its sensors are pretty good at judging doneness. The large interior is able to easily hold all my microwave cooking pieces. The turntable is strong enough to turn anything I have put on it so far. Overall it is a really highly featured oven for pretty low price. And it was in stock so I could take it home and use right away.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Power, Size

    Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and quite powerful. Has a large surface area to cook a lot of food.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Overall performance, Power

    Rated 5 out of 5 stars

    Microwave works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More power than our previous over the stove unit. Dials are easy to use and plenty of room. No issues so far.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Heating

    Rated 5 out of 5 stars

    Use the Panasonic Full-Size Microwave and save.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instruction manual is simple to read and is an invaluable tool for the operation of the Panasonic microwave. Physically attractive. Mechanically… superbly constructed. Makes meal proficiently, hot, expediently and importantly… on your schedule. Thereby having greater practical information and a wider range of usable microwave options than the purchase cost.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Power, Size

    Rated 5 out of 5 stars

    Wonderful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, powerful, very attractive. Large size makes it easy to keep clean.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of the oven. Most microwaves come in at 1.9 cu ft. .3 cubic feet makes a big difference. Efficient, quiet, and works well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Nice Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't make chewy chicken or tough bread when you heat it up. Holds a 13 X 9 pan. Quiet operation, easy to use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Power, Size

    Rated 5 out of 5 stars

    Nice Large Capacity Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this one about a month ago, after our over the range microwave died right before our kitchen remodel. Since we were going with a cooktop and vent hood, we decided on the large countertop microwave, which we plan to put in a microwave cabinet. This is a large, deep microwave. The power is great, the capacity is amazing, and so far it has worked like a charm. I am still figuring out all its features, but so far, I am very pleased.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Control panel, Timer

    Rated 3 out of 5 stars

    Good, but ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all this model works well and is good looking, but now that I have it, I've found that I wish it had a number pad to set the time rather that the dial a number feature this one has. Beyond a one minute time setting, it offers only ten (10) seconds increments. So if I've found that one minute forty five seconds (1.45sec.) for cooking eggs gives me the result I want on my other microwave, this microwave slightly under/over cooks them at 1.40sec./1.50sec. It's also more difficult to set the time as it's easy to over shoots the time you want and have to dial back and forth to zero in on it.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

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