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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2262 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 2.2 Cu. Ft. 1250 Watt SD987SA Full-Size Microwave with Inverter because it is easy to use, has a great size, and provides excellent overall performance with fast and consistent heating. Many appreciate its powerful capabilities and beautiful design. Some customers have noted concerns regarding the door's closure, fingerprints on the surface, and the timer's manual setting. A few have expressed reservations about the control panel design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,262 reviews
  • Rated 5 out of 5 stars

    Best microwave on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my microwave a lot. Panasonic is the only brand I will buy. It holds up to my usage. The others do not.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are glad to hear you are happy with the product. -G Panasonic

  • Rated 4 out of 5 stars

    Great value for a MW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, reliable and trouble free for the most part. This is our 2nd purchase of the same model. Only down side was the dial became loose after a few years snd then just died one day. The previous one lasted 8-9 years, so gappy with this brand and model overall.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Slick!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new microwave. It’s a bit pricey though the inverter is perfect!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled that the product suits your needs! We appreciate this feedback.- C Panasonic

  • Rated 5 out of 5 stars

    Large cooking area.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large cooking area with a lot of power. The knob is easy to get use to and the other buttons are nice. We have been using this for about a month without any complaints.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Back in love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my last Panasonic microwave for 28 years! Didn't think it could get better, but yes. Love the sensor reheat. The unit was much to large for me, so I gave it to my mother. And order the 1.2 cubic. It's perfect.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second. The first went out after about 5 years. I especially like the feature of being able to set certain things like frozen vegetable, potatoes etc. and the microwave set the time required.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this microwave at home and a smaller version of it at work. Both have been excellent and are much better at heating foods up without drying out compared to other regular "non-inverter" microwaves.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Nice unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we like this machine quite a bit. The only problem with it is you can only go up to 55 seconds on cooking time so you have to reset it to cook between 55 seconds and 1 minute. This can be a pain in the butt

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Heating

    Rated 2 out of 5 stars

    It's shiny

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Burned out after 9 months of light use. The clock was easy to set. A dial worked well for spinning up the cook time. Ours heated tea and baked potatoes besides the occasional leftovers

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi. Thank you for reaching out! Considering the situation you are experiencing, the best course of action would be to contact the Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution. -G Panasonic

  • Rated 4 out of 5 stars

    microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, I felt this was the right one for me.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! It's so great to hear that the product meets your expectations! Thank you for the review! -M Panasonic

  • Rated 5 out of 5 stars

    A good purchase for the average household.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Microwave of this brand and model that we have owned. The first gave us 6 years of excellent use. That is why we purchased this brand and model again.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Panasonic microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. My wife truly enjoys cooking with it..

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M Panasonic

  • Rated 5 out of 5 stars

    Third Panasonic mv, same size in 40 years.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my third Panasonic microwave in 40 years. At first glance that manual knob confused me but it only selects the program and time.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Rated 5 out of 5 stars

    nice appearance and function

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new microwave and especially the dial to set the amount of time for cooking

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 4 out of 5 stars

    Very nice microwave/oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave. When it came I started to send it back because it was so large. I didn't know it was an oven also but once I found a spot for it, I really liked how it worked. The style is nice and it cooks very well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great for anyone, any age

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons are great instead of the 'touch' screen and the dial for time is so much easier to use than the 'touch' for time also. I like that the light above the 'start' button.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Good product, good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this model because I was looking for a counter top microwave with a large interior. This unit filled the bill nicely and in the 5 months I've had it it hasn't given me a lick of trouble

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Good microwave just buy extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great but this is our third microwave and they usually work very well for two and a half years before they have problems . , (quit working )

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Direct replacement for the same one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so pleased with the first one of this manufacturer that I bought another. This one has an LED lamp inside where the first one had an incandescent lamp. I would recommend this unit to all.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order this microwave 12 yrs ago & it is still working. No issues, no problems & it still have plenty of life left. I ordered the exact same one to put in my new home.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic