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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2262 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 2.2 Cu. Ft. 1250 Watt SD987SA Full-Size Microwave with Inverter because it is easy to use, has a great size, and provides excellent overall performance with fast and consistent heating. Many appreciate its powerful capabilities and beautiful design. Some customers have noted concerns regarding the door's closure, fingerprints on the surface, and the timer's manual setting. A few have expressed reservations about the control panel design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,262 reviews
  • Rated 5 out of 5 stars

    Overall Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Raised buttons are great! Old School Dial for timer.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Slick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dial helps my visually impaired grandmother

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Cool microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is really cool and has lots of awesome features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback.. Panasonic

  • Rated 4 out of 5 stars

    Great quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely reliable and efficient kitchen appliance.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    Door doesn't open easily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with how the door opens. You need two hands to open the door. Pushing the button only releases it and you need to pull it open.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Dear customer, thank you for your valuable feedback. We are very sorry for this negative experience with your unit. If you think the microwave might be defective please contact our online chat support as there is a one year manufacturer warranty: https://shop.panasonic.com/contactus Panasonic

  • Rated 5 out of 5 stars

    ideal for family use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perform better than any microwave oven I have ever use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Powerful microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last one lasted for over a decade. Good quality, reliability.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    Nice size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had this item for 2 weeks before the button to open and close the door began to malfunction

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review. We're sorry for the inconvenience and we suggest you to contact your dealer in order to establish the replacement policy. Panasonic

  • Rated 4 out of 5 stars

    Works fine. I like sensor feature.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. I like the sensor feature that excels at reheating food.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    Nice but quailty so so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one was damaged, Best Buy replaced no problem second one door a bit loose. Used one week will see how things go.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Quick to heat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave/with the exception of being a little loud.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review.. Panasonic

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Powerful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is actually almost too powerful. We have to dial back the power when heating things up or burning will occur on the food. Once you figure that out, it's a great microwave. Huge!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 4 out of 5 stars

    operates very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the start button is somewhat loose and needs tightening

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Good microwave.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for grandson. Good looking and it works very well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, especially the one button auto sensing feature.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be 5 stars but I am not a fan of the knob control.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooks well and allows for large cookware. It pops corn perfectly.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine and does the job. Looks nice. Glad I purchased.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 3 out of 5 stars

    Not thrilled with this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung microwave is noisy and "tinney" when closing the door. It has a grilling element and therefore the max wattage is about 950W. I would not recommend this to a friend. I only bought it because it was the only microwave that fit the cabinet space I have.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good quality but knob sticks a little!!!!@

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

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