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Customer Ratings & Reviews

Your price for this item is $515.33
The comparable value price is $939.99

Customer reviews

Rating 4.4 out of 5 stars with 70 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers appreciate the 2.2-Cu. Ft. Built-In/Countertop Cyclonic Wave Microwave Oven with Inverter Technology for its good size, excellent power, and ability to cook food easily and perfectly. Many find it easy to use and consider it a quality product. However, some customers find the control panel not very intuitive, and others wish it had a numeric keypad for direct entry.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 70 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great size

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is a very good size; it easily fits 13x9 lasagna pans for reheating. There’s a little bit of a learning curve for the controls.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Cons mentioned:
    Touchpad

    Rated 5 out of 5 stars

    Excellent Microwave Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a nearly identical, but well used, Panasonic microwave. Only thing missing is a numeric keypad for direct entry.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -C Panasonic

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 1200W it is more effective than old 1600W oven

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Buck

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am well pleased with the microwave and installation.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Milo! Thank you for your feedback! We’re glad to hear you’re pleased with both the microwave and the installation experience. - S Panasonic

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Current event

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to wait several months before Best Buy had it back in stock, but it was worth. This is a quality product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is huge! You definitely have to read the manual in order to know what each picture button means, which is my only complaint. I would rather have words. But it works very well. It looks nice. I love it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Best microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works perfectly as described. The settings are a little different with no numbers but are easy to use pictures. The sensor reheat button works perfectly with a plate of left overs. Perfectly popped popcorn with the popcorn button!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic is simply the best! Easy to operate and looks great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -C Panasonic

  • Pros mentioned:
    Cooking evenness

    Rated 4 out of 5 stars

    A Small Learning Curve But Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave cooks well, but you have to learn what each button means on the front (no keypad, each button is a different cooking feature).

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Much better than our old one.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't think microwave technology would ever change. I discovered I was wrong once I replaced our old one with this one!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. I only returned it because it didn't have the built in air fryer and it took up most of my apartment kitchen countertop.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review! We sincerely appreciate your feedback. - S Panasonic

  • Rated 5 out of 5 stars

    Great New Panel!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace an older model with the same watts. Just a few minutes learning the new panel and it actually makes it easier! If it lasts half as long as the older model, it’s still an excellent value!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Cons mentioned:
    Touchpad

    Rated 5 out of 5 stars

    RPK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built and well designed. Doesn't have numeric touchpad so most will need to learn a new method of setting cooking time.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! Panasonic

  • Cons mentioned:
    Control panel

    Rated 4 out of 5 stars

    Samsung microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controls require a learning curve but unit is well made

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are pleased you are enjoying the product, and we appreciate you sharing your thoughts with us and the rest of the community! -G Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you get used to the symbols this microwave is very easy to use. We really like it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and operates with ease, also an easy install

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Touchpad

    Rated 3 out of 5 stars

    No number pad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave does not have a numeric key pad allowing you to set time. Instead, you have to hold the plus And/or minus keys until you get to the correct time. Very difficult and annoying!

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple Great value it is faster than old one!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Complicated icons, but workable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to learn fast after Geek Squad left this microwave, but failed to hook up a gas range on the same day both were delivered. It's hard to decipher all the icons necessary to perform simple functions, but I'm learning enough to heat frozen meals.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked quite well so far. It heats food quickly and evenly. We quickly became accustomed to the control panel. This replaced a 20 year old Panasonic microwave and fit well in our existing cabinet.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic