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Customer reviews

Rating 4.5 out of 5 stars with 208 reviews

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93%
would recommend
to a friend

Customers are saying

Customers appreciate the large size, power, and ease of use of the 2.2 Cu. Ft. Family-Size Microwave. They also find it to be a great value for the price, durable, quiet, and appreciate the sensor reheat and even cooking features. However, some customers have complained about the door being hard to close and a few have experienced a short lifespan with the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-208 of 208 reviews
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    This microwave stopped working after just one year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered this microwave a little over a year ago. Starting a couple of months ago, it would intermittently fail to start. The door seems a bit flimsy so we are suspecting that it is an issue involving door closure. I am very disappointed. We've always had microwaves last at least 5 or 6 years.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's alright. You get what you pay for, can't complain

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The product isn't as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed in the quality of the microwave. The door isn't secure and wobbles. :(

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Flashy....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's large, but doesn't seem as powerful as you would think since it's 1,250 watts. It burns my popcorn even on the correct size setting, but it takes longer to reheat a plate of food. No flashy features but maybe I need to play with it more...

    No, I would not recommend this to a friend
    • Brand response from PanasonicAnswers
      Posted .

      Thank you for taking the time to provide feedback about our Microwave oven. We are certain that as you use the oven you will become more familiar, and make adjustments accordingly. Panasonic

  • Rated 1 out of 5 stars

    Died in less than 6 months:(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrible microwave. The door hinge is very stiff and the thing quit turning on in less than 6 months. No support from BestBuy or Panasonic. Avoid this product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice in the beginning

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We first bought one of these for one of our homes and it worked great for 1 year or so, but then the problem starts with turning the microwave on after you close the door and punch in the numbers. Start button just won't work. Looks like this model came with a latch problem, so the door does not shut properly and with that the microwave won't start. This way you have to keep opening and closing the door a few times until it clicks and it starts. Just before we had this issue we bought a second unit for our second home and guess what? The same thing started to happen with the other unit a few weeks ago. I would not by this unit again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Glitching all the time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one and after 2 months it started glitching and wouldn't turn on. I bought a second one because we had a counter built for it's dimensions and after 2 months, you're right - same problem. I filled out a warranty repair request with panasonic and service quality is even worse than a microwave itself. I have to deliver the microwave myself to THEM!!!. Since I have limitations I tried to contact Panasonic customer support but the only option for my product was Live Chat. It's been 2 hours and counting and no one answers the chat. STAY AWAY form all PANASONIC products!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working in 18 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really disappointed with this product, it conked off in 18 months, just long enough to not be in warranty (1 year) the cost to repair is more than the cost of the microwave itself. Would never buy any Panasonic products ever again such a rip-off

    No, I would not recommend this to a friend