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Customer Ratings & Reviews

$239.99

Customer reviews

Rating 4.4 out of 5 stars with 241 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the 4K Ultra HD Audio DVD/CD/3D Blu-Ray Player, DP-UB154P-K, particularly praising its excellent picture quality, overall performance, and simple setup. The player's compact size and upscaling capabilities are also appreciated. However, some customers have noted concerns regarding limited connectivity options, a small remote control, slow boot speeds, and occasional difficulties with disc reading.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 241 reviews
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, since 2006, your people are great and the products perform as they should. Thank all of you for what you do, keep up the great work.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for the kind feedback. We’re looking forward to making your experience even better in the future! -C Panasonic

  • Rated 5 out of 5 stars

    Panasonic Blu-Ray

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the features we wanted to replace our older one.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello, and thank you so much for your 5-star review! We're thrilled to hear that the DP-UB154P-K Blu-ray Player has all the features you were looking for in a replacement. With support for 4K Ultra HD playback, HDR10 for vibrant picture quality, and high-resolution audio for a rich, cinematic sound experience, this model is designed to deliver exceptional performance. We're glad it's living up to your expectations and truly appreciate you taking the time to share your feedback! -C Panasonic

  • Rated 4 out of 5 stars

    Solid, but sluggish

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid but sluggish budget player. Looks great but remote is cheap feeling, inputs are slow and control feels sluggish. Displays 4k and blurays well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback, we will consider it for future improvements. We deeply appreciate you took the time to provide us with your thoughts regarding the product. -C Panasonic

  • Rated 2 out of 5 stars

    It didn't meet my needs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a compact size, but there's no port for sound. It wasn't in stock in my area to look at and was shipped to my house, otherwise I would have checked the ports before purchasing. I'll need to return this one and keep shopping. I didn't actually use it, just packed it back into the box. Not all of us can pay hundreds of dollars monthly for wifi and streaming, so I need more versatility.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for posting a review and we’re sorry to hear that your experience was not up to the standards. -C Panasonic

  • Rated 4 out of 5 stars

    Highly recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it’s a very good machine.cant give it a perfect 5 as there are better built machines out there but still highly recommended

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    player seup and use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to set up and use just connect the hdmi cable from player to receiver turn on and press set up. done !

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      This is such a nice feedback and we are always trying our best to make the experience of our customers memorable. Thank you so much for taking the time to send this! -C Panasonic

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to run dvds, blu-rays, and 4k movies through this thing. If only bestbuy still sold those things...

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    This player shall wait for its cable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this Panasonic 4 K Ultra 2 STARS because I can't even set it up without a cable. Although it looks great out of the box whats the point of selling devices if your not going to include the hdmi cable it needs to function. Nothing was mentioned in reviews. I could change star status when I purchase a usb cable for playing. Bummer wished I known I would of added it to my order a week ago.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -C Panasonic

  • Rated 3 out of 5 stars

    Disc tray sticks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one, but the disc tray kept sticking and not opening unless I restarted the machine. When I put the disc in it wouldn't close unless pushed. Traded it for another and same issue. Good video

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for bringing this to our attention! Your feedback helps us do better. We are truly sorry to hear about the situation you experienced. If you are having issues with playing discs, opening the disc tray, please unplug all cables and USB devices from the player, then disconnect it from the power source for about 30 seconds and reconnect it. Please also reset the settings to the factory settings. Turn on the unit and press and hold open close tray button on the main unit and the [0] on the remote control at the same time for more than 5 seconds. The power LED will start flashing and “00 RET” is displayed on the unit’s display. Then press the arrow right button repeatedly on the remote control until “08 FIN” is displayed on the unit’s display. Following that press and hold the OK button on the remote control for more than 5 seconds. Please also make sure that the player is running on the latest firmware available for this model. - S Panasonic

  • Rated 3 out of 5 stars

    No Dolby Atmos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item thinking it was Dolby Atmos capable. Unfortunately, it is not. Returned it and purchase the UB820. BestBuy please update your description. Otherwise, i assume this is a xapable 4K player from Panasonic.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate you taking the time to share your thoughts about your experience. Your feedback is important to us as it helps us improve and enhance the quality of our products and services. -C Panasonic

  • Rated 5 out of 5 stars

    All in one- high quality!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for watching both DVD and Blueray. We used have separate players and now we’ve consolidated! Easy to set up and use!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. -M Panasonic

  • Rated 4 out of 5 stars

    Connect 4 pair speakers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to connect 4 pair speakers and this did it. Plan to connect them all together with this device

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for sharing your experience with our product! Your feedback helps us improve our product for everyone. -C Panasonic

  • Rated 5 out of 5 stars

    3D dvd player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old 3D dvd player just died. This is the only model we could find that uses this technology. So glad Best Buy carried it!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for taking the time to leave us a fantastic 5-star review. We're absolutely thrilled to hear about your positive experience with us. -C Panasonic

  • Rated 3 out of 5 stars

    Budget Level Bluray

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is still a case to be made for owning a bluray player. Not everything is available to stream and Bluray video quality still edges out 4k streaming. However the buttons on the player are not responsive and mushy. The remote does a better job of translating commands, but also is incredibly cheap feeling. The buttons on the player keep me from out right recommending it,.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're glad you took time to leave a review! Your feedback helps us identify areas where we can make positive changes. -C Panasonic

  • Rated 5 out of 5 stars

    Simple to use and good playback

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be the cheapest of blu ray players with the features I needed.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review! We're thrilled to hear you love the product. -C Panasonic

  • Rated 5 out of 5 stars

    Gresat Blu-Ray player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great, but liked Dolby Vision. I would recommended if Dolby Vision was not something you need. Plays several types of media via the USB.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      It is our pleasure to read your valuable feedback. Thank you for this! -C Panasonic

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. It does everything it should and is a good quality item.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -C Panasonic

  • Cons mentioned:
    Disc reading

    Rated 1 out of 5 stars

    Defective - terrible return policy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 2 week. Now that it’s been 16 days Best Buy won’t do anything about it because I didn’t pay $150 a year for their membership. So now I’m stuck with a player that won’t read discs

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for taking the time to share your feedback with us! We are sorry to read that your experience was less than 5-stars. Please note that products purchased new from authorized retailers come with a manufacturer’s warranty. In such situations, we recommend seeking professional assistance from one of our authorized service centers. - S Panasonic

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect combo with my Sonos Arc soundbar especially 4K movies with Dolby Atmos

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -C Panasonic

  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Geek Squad were extremely helpful and knowledgeable.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for choosing us! We appreciate the 5-star review. -C Panasonic