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Customer Ratings & Reviews

$239.99

Customer reviews

Rating 4.4 out of 5 stars with 255 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers love the 4K Ultra HD Audio DVD/CD/3D Blu-Ray Player for its excellent picture quality, easy setup, and compact size. The upscaling capabilities and broad compatibility with different disc formats are also appreciated. However, some customers have expressed concerns about its limited connectivity options, the small size of the remote control, and the unit's slow boot speed. Additionally, the lack of Dolby Vision support has been noted as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 255 reviews
  • Cons mentioned:
    Dolby vision

    Rated 3 out of 5 stars

    Good but basic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice modestly priced unit. Has the basic needs for 4k viewing but missing Dolby Vision and wireless internet connection

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We love hearing from you! Thank you for leaving feedback for us. -C Panasonic

  • Rated 3 out of 5 stars

    Goodness Gracious!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It'll be fine once I hook it up. For what I paid for it, it better live up to my expectations.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thanks for sharing your thoughts! We’re hopeful your Blu-ray player will meet, and maybe even exceed, your expectations once it’s all set up. If you have any questions along the way, we’re here to help make the experience smooth and enjoyable! - F Panasonic

  • Rated 5 out of 5 stars

    Panasonic Blu-Ray

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the features we wanted to replace our older one.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello, and thank you so much for your 5-star review! We're thrilled to hear that the DP-UB154P-K Blu-ray Player has all the features you were looking for in a replacement. With support for 4K Ultra HD playback, HDR10 for vibrant picture quality, and high-resolution audio for a rich, cinematic sound experience, this model is designed to deliver exceptional performance. We're glad it's living up to your expectations and truly appreciate you taking the time to share your feedback! -C Panasonic

  • Rated 5 out of 5 stars

    player seup and use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to set up and use just connect the hdmi cable from player to receiver turn on and press set up. done !

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      This is such a nice feedback and we are always trying our best to make the experience of our customers memorable. Thank you so much for taking the time to send this! -C Panasonic

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to run dvds, blu-rays, and 4k movies through this thing. If only bestbuy still sold those things...

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 4 out of 5 stars

    Connect 4 pair speakers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to connect 4 pair speakers and this did it. Plan to connect them all together with this device

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for sharing your experience with our product! Your feedback helps us improve our product for everyone. -C Panasonic

  • Rated 3 out of 5 stars

    No Dolby Atmos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item thinking it was Dolby Atmos capable. Unfortunately, it is not. Returned it and purchase the UB820. BestBuy please update your description. Otherwise, i assume this is a xapable 4K player from Panasonic.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate you taking the time to share your thoughts about your experience. Your feedback is important to us as it helps us improve and enhance the quality of our products and services. -C Panasonic

  • Rated 3 out of 5 stars

    Budget Level Bluray

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is still a case to be made for owning a bluray player. Not everything is available to stream and Bluray video quality still edges out 4k streaming. However the buttons on the player are not responsive and mushy. The remote does a better job of translating commands, but also is incredibly cheap feeling. The buttons on the player keep me from out right recommending it,.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're glad you took time to leave a review! Your feedback helps us identify areas where we can make positive changes. -C Panasonic

  • Rated 3 out of 5 stars

    Disc tray sticks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one, but the disc tray kept sticking and not opening unless I restarted the machine. When I put the disc in it wouldn't close unless pushed. Traded it for another and same issue. Good video

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for bringing this to our attention! Your feedback helps us do better. We are truly sorry to hear about the situation you experienced. If you are having issues with playing discs, opening the disc tray, please unplug all cables and USB devices from the player, then disconnect it from the power source for about 30 seconds and reconnect it. Please also reset the settings to the factory settings. Turn on the unit and press and hold open close tray button on the main unit and the [0] on the remote control at the same time for more than 5 seconds. The power LED will start flashing and “00 RET” is displayed on the unit’s display. Then press the arrow right button repeatedly on the remote control until “08 FIN” is displayed on the unit’s display. Following that press and hold the OK button on the remote control for more than 5 seconds. Please also make sure that the player is running on the latest firmware available for this model. - S Panasonic

  • Rated 5 out of 5 stars

    All in one- high quality!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for watching both DVD and Blueray. We used have separate players and now we’ve consolidated! Easy to set up and use!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. -M Panasonic

  • Rated 5 out of 5 stars

    3D dvd player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old 3D dvd player just died. This is the only model we could find that uses this technology. So glad Best Buy carried it!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for taking the time to leave us a fantastic 5-star review. We're absolutely thrilled to hear about your positive experience with us. -C Panasonic

  • Rated 5 out of 5 stars

    Simple to use and good playback

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be the cheapest of blu ray players with the features I needed.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review! We're thrilled to hear you love the product. -C Panasonic

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. It does everything it should and is a good quality item.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -C Panasonic

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect combo with my Sonos Arc soundbar especially 4K movies with Dolby Atmos

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -C Panasonic

  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Geek Squad were extremely helpful and knowledgeable.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for choosing us! We appreciate the 5-star review. -C Panasonic

  • Cons mentioned:
    Disc reading

    Rated 1 out of 5 stars

    Defective - terrible return policy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 2 week. Now that it’s been 16 days Best Buy won’t do anything about it because I didn’t pay $150 a year for their membership. So now I’m stuck with a player that won’t read discs

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for taking the time to share your feedback with us! We are sorry to read that your experience was less than 5-stars. Please note that products purchased new from authorized retailers come with a manufacturer’s warranty. In such situations, we recommend seeking professional assistance from one of our authorized service centers. - S Panasonic

  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it as a gift for a dear friend. We haven't hooked it up yet.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 3 out of 5 stars

    4k

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was expecting better quality product, player will freeze. Cannot be put on pause for very long, I will be returning and getting different player . Due to the issues

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your bringing this matter to our attention and extend our sincere apologies for any inconvenience caused. In order to resolve the issue with the Blu-ray player, we kindly recommend the following steps: 1. Examine the Blu-ray disc for any smudges, scratches, or other damage that may be affecting playback. Carefully clean the disc and attempt playback once more. 2. Verify if the Blu-ray player has any available firmware updates. Updates may address bugs or compatibility issues that could be contributing to playback problems. 3. Attempt playback of the disc on a different player, if one is accessible. 4. Confirm that the Blu-ray disc is compatible with the region code of the player, as attempting to play a disc with an incompatible region code can result in playback issues. 5. If the Blu-ray player is unresponsive to any commands, detach all cables and USB devices from the player, as well as disconnect the power. Allow approximately 30 seconds to elapse before reconnecting. We trust these measures will address the concerns effectively. -C Panasonic

  • Rated 3 out of 5 stars

    Weird sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works ok ,only have it for a week now, for some reason when you put a dvd in it, the trailers for other movies sound warbled and in wierd voice but once the main movie plays the sound goes back to normal

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback! We’re always striving to improve. If you’re open to discussing it further, please contact the Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution. -C Panasonic

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and good quality! Definitely worth the purchase.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for being a valued customer. Your feedback helps us improve! -C Panasonic