Customer Ratings & Reviews

Fantastic HD Pictures, Major difference from reg tv pictures.

Doesn’t support apple products so no mirroring to tv, which is something I wish I researched earlier--would not have purchased it had I know earlier. Dark colors/night scenes not very clear.

I dont understand it. The reviews we read on this TV said despite the fact that the sound wasn't that great, it had good picture quality. It doesnt. We just bought it yesterday and after tweaking at it for a few hours trying to get a nice picture out of it, we have the picture settings on Vivid, the color turned up, the contrast turned up, it looks like this TV is going back for return. It has the look of a 20 year old TV and although the price was reasonable, we find the picture quality to be less than acceptable.

Bought the TV at Best Buy store in Tenleytown, Washington, DC. I unpacked the TV and set it up 7 days after purchase. Black spots and vertical lines of different colors appeared immediately after powering the TV. I packed it back in its box and took it straight back to Best Buy, expecting that they would simply exchange the TV. The Best Buy store manager, very rudely, explained that he could not accept the return. First he said I should have returned the TV within 3 days as that is the standard for pixelation problems. He could not show me any proof of this standard. then he said that the TV was damaged due to a fault of theirs (the box has sign of external damage, nor does the TV itself), and that the responsibility lay with either me or Panasonic. The fact that I am an "Elite Member" made no difference. He told that "I failed to understand their policy". I asked to see that policy. He ended up printing two pages off the website which say that "nonreturnable purchases include ... items returned that are damaged or missing major contents". I can't believe it! Why would they not accept to exchange a damaged item? He then said it would be different if the item had been shipped and hadn't carried it myself out of the store. Why would this make any difference? Was I supposed to unpack the TV in the store the day I bought it and demand that it be tested to make sure the display worked correctly?!? Who does that? So I filed a claim with Panasonic. The assigned technician, based on digital photos, ruled that it was "concealed freight damage", probably due to a fall of the box somewhere in transit. Best Buy won't take back this lemon of a TV, and I don't know what Panasonic will respond. Over $500 out of pocket, hours wasted, lack of respect, still no working TV. Awful experience. Will avoid Best Buy in the future.

I bought a Panasonic smart tv and while picture sound ect are great, the aspects that make it a smart tv are awful. I can't use any video function on the browser bc I can't install/update flash and the apps are pretty boring. If your going the smart tv route don't go with Panasonic.

Ordered a new TV but received an open box one (sealed with Best Buy inspection tape). The picture is way over-saturated with the factory default setting. Had a hard time calibrating picture setting.

I guess I was expecting more from the TV, based on reviews. However, I'm mainly writing about the packing service. The boxed TV was placed inside a box clearly marked "THIS SIDE UP" (which is the way it arrived), and the factory carton was also marked "THIS SIDE UP." The problem with this is the TV carton was placed in the shipping carton upside down. Fortunately, it didn't matter as the TV didn't seem to be damaged and it seems to function, as intended, but I think some manager needs to pay better attention to detail.

TV failed just outside of warranty. Google Panasonic Eight Blinks. Repair cost $350. Panasonic thinks this is ok and offered no assistance. It is a well known product defect. Do a little research. Panasonic might be less expensive, but you will be surprised how quickly their TVs fail.