Customer Ratings & Reviews
- Model:
- KX-TGD532W
- |
- SKU:
- 5779807
Customer reviews
Rating 4.6 out of 5 stars with 1512 reviews
(1,512 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the ease of use, sound quality, and call blocking features as significant advantages. Many also appreciate the caller ID, the phone's price point, and its range. While some users find the volume could be improved, and a few have noted minor issues with the speakerphone and menu navigation, the overall feedback is positive. The large display and answering machine capabilities are also frequently praised.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Very unreliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only can give a average rating. The phone does work on and off. Sometimes it disconnects for no reason and calls are lost. It rings and when answered it does not connect with caller.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for reaching out. We would like to provide you support for this product, please contact our Customer Service Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST.
- Cons mentioned:Speakerphone
Rated 2 out of 5 stars
Dr.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this set in November 2020 and in July 2021 the speaker phone and key tones broke on one of the handsets so we have to return it.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for reaching out. We would like to provide you support for this product, please contact our Customer Service Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST.
- Pros mentioned:Ease of use
Rated 1 out of 5 stars
Great telephone for the home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Panasonic phone they last along time they are neat looking and they are easy to use. The reception is also very good
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Rated 3 out of 5 stars
Muffled Sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job. Sound actually ones from the back of the phone so if you put phone down for speaker use it’s toned down! It’s okay, not great.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your experience with Panasonic!
Rated 3 out of 5 stars
Simply OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this phone just for marketing purposes. We allow all calls to come into this line and basically do nothing else. The features are just OK, nothing that would make me change to VOIP. Its just ok!
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
Rated 2 out of 5 stars
Not loud enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed in this phone. Even at the highest sound setting on speaker phone it was hard to understand, fuzzy like my old phone. I had to return it and have a Best Buy associate that knew about phones help me.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for posting a review and we’re sorry to hear that your experience was not up to the standards. We recommend choosing from our amplified models. -A
Rated 3 out of 5 stars
Still Using Home Phones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Panasonic is durable and still going strong. The options on the phones meets my needs and is convenient, I only use to phone to make local calls to business in the area.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate your feedback! -M
Rated 3 out of 5 stars
It's good for my application.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a phone for small office, for messages when I'm mot around. The audio messaging on this unit is just short of terrible, but it was the best option I could find. Oh, well.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. -M
Rated 3 out of 5 stars
Just Ok Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this model at a great price and works ok, but battery life sucks, handset doesn’t last more than 2-3 days when not in charger.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. -M
Rated 3 out of 5 stars
Average
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Periodically breaks up when both hand helds in use in joint calls. Have had people we are talking to say, “you are breaking up”.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Rated 3 out of 5 stars
Disappointed. Handset speaker too soft
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a new phone because it was so difficult to hear on my old one. But this phone is worse. Can hardly hear a sound on it.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for posting a review and we’re sorry to hear that your experience was not up to the standards. We would like the opportunity to talk and investigate your feedback further. Please contact the support team at shop.panasonic.com/support
-A
Rated 2 out of 5 stars
Doesn't have needed features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't change greeting remotely and takes forever to dial out after hearing a message. Also can't dial number back that is on message. I have had other phones that this can be done easily on and have ordered one of them on ebay.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
Rated 3 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works well except the batteries. Even if we dont use phones, by 2nd day we have to charge them.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us!
Rated 3 out of 5 stars
Works fine, but nothing special
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you still have a land line, this phone and extra handset is a reasonable phone. My old one died, and this one was on sale. No complaints.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate your feedback! -M
Rated 3 out of 5 stars
Speaker phone not loud enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker phone is getting drowned out with even minimal ambient noise.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Rated 3 out of 5 stars
panasonic cordless phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Problems with phonebook on phone sometimes it works other times not working Otherwise the phone is ok
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Rated 3 out of 5 stars
good but not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.telephone works good . volume set high on phone ,still hard to hear.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your valuable feedback. We are sorry the volume level of this product doesn't meet your needs. You may benefit from purchasing the Panasonic KX-TGM450S Amplified Cordless Phone with Answering Machine. This will give you much more flexibility to adjust the volume."
Rated 3 out of 5 stars
Home phone
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes the phone slips off the charging ports, and the phone is not fully charged.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services.
- Cons mentioned:Volume
Rated 2 out of 5 stars
Not a grate phone.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't hear very well and the volume is difficult to regulate.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your valuable feedback. We are sorry the volume level of this product doesn't meet your needs. You may benefit from purchasing the Panasonic KX-TGM450S Amplified Cordless Phone with Answering Machine. This will give you much more flexibility to adjust the volume.
Rated 3 out of 5 stars
Functions not explained
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t figure out if the phone is without functions of if they are not documented. No instructions included.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. -M

