Customer Ratings & Reviews
- Model:
- KX-TGD532W
- |
- SKU:
- 5779807
Customer reviews
Rating 4.6 out of 5 stars with 1512 reviews
(1,512 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the ease of use, sound quality, and call blocking features as significant advantages. Many also appreciate the caller ID, the phone's price point, and its range. While some users find the volume could be improved, and a few have noted minor issues with the speakerphone and menu navigation, the overall feedback is positive. The large display and answering machine capabilities are also frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Caller id, Ease of use, Sound quality
Rated 5 out of 5 stars
Great phone and features
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had panasonic since 2015 kx-274 working great until now, I bought this new with two handset, look better and lighter, suond clear, ring loud, especially talking iD calling,so I know the number without looking the screen,and lot of good features, bloking call, address book, and too many features easy to setup...
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
PERFECT!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had a 10 year old ATT cordless phone and 2 weeks ago, one of the batteries would not recharge. We took the price of a new battery towards the cost of this new Panasonic wireless. Let the new Panasonic phones set on their chargers for a while to get them fully charged. Then proceed to set things up ........long story short. The settings are so easy and simple. The axillary phone is in a bedroom and the main unit is in the living room. I recommend this wireless phone!
I would recommend this to a friend Rated 5 out of 5 stars
Great Phones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing!!! Absolutely Amazing!!! No issues at all with this one!
I would recommend this to a friendRated 4 out of 5 stars
I Guess Just ok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have the burgundy model...... had to replace it because the numbers wore off after several years. Then remembered i do have the other hand phone. Went to get that one....seen all the numbers were still in good shape....used it-then forgot the some of the numbers would not work right.....have to push them really hard to get it to work correctly. So replaced it with this model and picked out the SILVER color.....when i ordered this and opened the box when i got home.....I could not believe the whole thing is NOT SILVER only the front. THE back is WHITE.....well while nice....it will get dirty....grr do not like to clean a phone before or after i use it or wash my hands to keep this phone clean. grrr.....thought....well maybe some of the parts like the case inter change.... NOPE not so! Because this phone is THINNER and is VERY lightweight.....looks cheaply made compared to the cordless phone i have now the burgundy one and the one i had in the past of Panasonic Cordless Phones.....just sayin' ! I know they do not make things as good or last in the past.....i know i have been replacing everything that i have had for 20 years.....It is a shame.....Think something should be done about this! I am putting i do recommend this.....because it is what it is....I have found nothing better in this price range that is better made. I am really just upset about the color!
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! -M
Rated 5 out of 5 stars
The good & the... well one minor disappointment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Panasonic makes great landline phones, I've had one for years. But it was time to upgrade & this one is even better than my old one. Has large numbers, a bigger, easier to read screen & it's even lighter weight. One BIG selling point for me was the Block Call feature, I get so many robocalls daily. I was lead to believe it was simple as just pushing the button at the bottom of the phone. But it actually requires an additional pay for service from the phone company (caller ID) in order to work. No where did I read that info in the description here. I found the info on the bottom of the box. There is a learning curve for setting up the other features such as adding numbers to the phone book. But looking over the booklet & checking online think I have it setup now. Except the call block, ugh, believe it will be a monthly charge from ATT to enable that feature.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations.
- Pros mentioned:Caller id
Rated 5 out of 5 stars
Great cordless phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Panasonic cordless phone for my elderly father's birthday. He especially likes the very readable Caller ID screen, and the talking feature announcing callers is also very handy. He hasn't mentioned any negatives. I would definitely recommend!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of phones. The sound is clear in both units and multiple menu features available.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate your feedback! -M
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
No complaints
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty easy to use; like the big numbers and functionality.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
Rated 3 out of 5 stars
Lousy service from Panasonic
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I generally like Panasonic products. This phone would be a good phone for the price. Less the 24 hours after receiving this phone on one of the handset one horizontal line of dots stopped working on the LCD screen. I did an online chat with Panasonic and was informed that I'll have to pay for the shipping to the service center. It's like paying twice for something even if it's a manufacturing defect.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
Rated 1 out of 5 stars
Bad phone, Useless Warranty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is below average as a cordless phone. The speaker is weak and you have to basically still hold the phone to hear even when the speaker is on. The answering machine messages are so low you can not hear them. We have to play them back several times to try to get the info left. That was a negative seen in other reviews but I thought surely it can't be that bad and bought this phone anyway. Bad decision. It has a 1 year warranty but Panasonic doesn't actually back the warranty. If anything goes wrong you have to pay to mail it to them which these days is half the cost of the phone. No one can give you any idea how long it will take to either get it back repaired or replaced, if at all. Once they have the phone it is up to their discretion as to how to follow through. They don't have to do anything about it. Our phone did not make the 1 year. It made 9.5 months and that was it. My previous cordless phone lasted almost ten years. Basically this phone and its warranty sucks.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Your review is very concerning to us and we are really sorry to hear that you are not satisfied by this unit. Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. -M
Rated 1 out of 5 stars
Will not record caller's message.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The anwering machine will give my recorded message but then will not record the caller's message. The instruction booklet describes the problem but the fix is just manufacturer jibberish. Not able too perform the alluded to recommended solution as the manual and the phone menu are for Ph D.'s in computer science. There is no way an 80 year old housewife like myself can understand it, much less perform the sugggested correction.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for letting us know about your experience with this product. Considering the situation you are experiencing, the best course of action would be to contact our Customer Service Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST.
Rated 1 out of 5 stars
Terrible Phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone for the answering system and it will not work. Not receiving any help from customer service so if this does not work I will return this Panasonic phone.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.

