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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.6 out of 5 stars with 782 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers appreciate the ease of use, sound quality, and call blocking features of the KX-TGD563M phone system. Many also highlight the positive battery life, Bluetooth connectivity, and caller ID capabilities. While some found the volume could be improved and the size/weight not ideal for everyone, the overall reception and answering machine functionality received favorable feedback. The attractive design and clear display were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 782 reviews
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, however no insert for headset/headphone

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty. But otherwise unremarkable. Works well though

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fine at first but not long for batteries to go bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed fine at first, but within a few months the batteries didn’t hold a charge well. And a within a year the phone handsets get a distant tunnel sound in them, but it doesn’t happen all of the time, but a lot. It’s enough to cause me to get a different brand of phone and this stays just as a backup. Surprised this panosonic was not as good as my past phones from this brand.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Irritating Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned a Panasonic Cordless phone before which was great but this new one is somewhat of a disappointment because it has an irritating echo.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not too impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re having problems with the user of the phone being able to hear the caller, seems to be an intermittent problem. And, the labeling is rubbing off of some of the buttons after about a month...

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 3 out of 5 stars

    missing feature .. flashing light for message

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone has (msg) on it if you have a message on your answering machines slave phones but it is had to read and often times can be missed. Needs a flashing red light.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Bluetooth connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're just going to use this as a basic cordless phone then it works fine. However I bought this model specifically for the ability to connect a wireless headset via Bluetooth. The problem is that the Bluetooth only connects to the base and not the wireless handsets. This means that if you walk more than about 5-10 feet away from the base you will experience poor connectivity and dropouts. It doesn't make any practical sense to use a Bluetooth headset if you can't walk more than a few feet away from the base unit.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your question. Only the Base has a Bluetooth feature.
      The distance my vary on obstacles. Panasonic

  • Rated 3 out of 5 stars

    Not terrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone didn't sound horrible by itself. With a headset it wasn't good. Didn't have features I was expecting for the price. I returned it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a home phone not mutch to say about it. It works, for the price it's not a bad phone got it for my grandmother the buttons and screen are big enough for her to see sound is ok

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 3 out of 5 stars

    Panasonic cordless phone with digtal answering sys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no way to turn the volume up on answering system, it is so low one has to have their ear against it to hear.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 2 out of 5 stars

    Great price and features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could hear more clearly and with more volume. Also wish that the shape of the phone was more comfortable to hold. I thought I would be able to have a better connection with a new landline without it breaking up for those I call, and this is just not the case.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Panasonic answering system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More complicated to set up than my previous system. Have had this item 3 months, and have lost interest in activating it! Disappointed

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! Your input helps us understand the customer's experience and improve our products. Panasonic

  • Rated 3 out of 5 stars

    A good product if you are frugal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones are just average. If you are looking to be cost efficient, then this is the product, but the quality reflects the price.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Rated 3 out of 5 stars

    Panasonic landline phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard to hear people with these phones. It was too late for me to return them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My new phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones are clear but the batteries usually only last about two days before they neeed recharged

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Kindly be informed that the batteries last approx. 10 hours max in continuous use and 5 days in standby mode. If you are using the phone, 2 days seems to be a reasonable time. Panasonic

  • Rated 3 out of 5 stars

    Not as good as I had expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It often answers my cellphone long before I can get to it. Then it takes a while to hear it initially

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 3 out of 5 stars

    It's a fair deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones have a lot of potential. But the voice quality is lacking.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 3 out of 5 stars

    ok poduct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the company need to make the ear volume more louder

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 1 out of 5 stars

    Poor volume, Muffled unclear sound. Terrible.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are terrible. The headset volume is very limited and not nearly loud enough at full volume. The sound is not clear and very muffled. A lot of trouble understand people and at full the volume is way way too soft. My old Panasonic KX-TG7745S were much louder and crystal clear. Very sorry I bought these KX-TGD563A. I get extremely frustrated not being able to understand callers especially business calls. These are junk and very cheaply made. Seriously, don't bother.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Dear customer, thank you for the feedback. We are really sorry to hear that you are not satisfied by this product's sound quality, the volume adjustments are standard for this Phone System. If you need a phone with improved volume adjustments you can check our Amplified Phones here: https://shop.panasonic.com/cordless-corded-telephones/amplified-telephones . For further assistance you can reach out to our consumer support via chat: shop.panasonic.com/contactus Panasonic

  • Rated 3 out of 5 stars

    Ok cordless phones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well but honestly I prefer my older version. Does the job though.

    I would recommend this to a friend