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Customer Ratings & Reviews

Your price for this item is $52.99

Customer reviews

Rating 4.6 out of 5 stars with 1328 reviews

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    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,328 reviews
  • Rated 3 out of 5 stars

    Panasonic Telephone and Answering System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This telephone and answering service is working perfectly.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 2 out of 5 stars

    Honest Opnion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen was stuck on voice mail. Could not cancel and move on to other features. Returned phone for AT& T phone. I am not happy with the AT&T phone, but I am at least able to answer calls with it

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry to read that your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution. -C Panasonic

  • Rated 2 out of 5 stars

    not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery always runs low & when you hangup put the phone on the base you have to make sure the phone is off. doesnt turn off on its own when you hang up.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! We truly appreciate you took the time to share your thoughts with us! -M Panasonic

  • Rated 5 out of 5 stars

    Cordless Phone System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Panasonic Cordless Phone System. I am happy with my new phone bec it has the digital answering system that will announce who is the caller. I love my new phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -G Panasonic

  • Rated 1 out of 5 stars

    Very disappointed!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this phone worked, it was great. However, it only worked for five and a half months. After researching a fix for it, I discovered the model number on the website and the one on the bottom of the phone cradle are two different numbers. I have had Panasonic products for years and they worked great…this one is going in the trash. I replaced it with a different brand.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. We recommend that you contact our tech support team via chat at shop.panasonic.com/contactus Mon-Fri 9 am-5 pm EST for assistance. -C Panasonic

  • Rated 2 out of 5 stars

    Not worth a less quality system.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money going from old phone system to something far less quality. I am going back to our older model.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Best Buy Employee

    Rated 1 out of 5 stars

    This phone drops calls.

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    Best Buy Employee
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really disappointed with this phone. I will be right in the middle of a coversation and I get dropped. :( Can't say I would recommend it.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your feedback! Please follow these steps to troubleshoot the issue with your telephone: 1. Reset your telephone by unplugging the power cord (AC Adapter) and the landline cord from the backside of the main base unit. Wait for one minute, then reconnect them and check if you have a dial tone. 2. Press the MENU button on a handset, then the # key and enter 122. Use the UP or DOWN arrow keys to choose the option that says "A", press SAVE, and press the OFF button to exit the setting. Check if the issue persists. 3. Press the MENU button on a handset, then the # key and enter 120. Use the UP or DOWN arrow keys to choose the option that says "Tone" and press SAVE. Press the OFF button to exit the setting. Please check again for the issue. 4. Perform an Intercom call by pressing the MENU button on a handset. Then use the UP or DOWN arrow keys to choose the option that says "Intercom" and press SELECT. Choose a different handset number to perform a call and press SELECT. To answer the call from the ringing handset, press the TALK button. Check if the same issues occur during the Intercom call. If there are no similar issues during the Intercom call, it indicates a line issue. You will need to contact your telephone service provider to inspect their service and the physical connections at your place. They may have suffered damage over time. Hope this helps -C Panasonic

  • Rated 1 out of 5 stars

    KX-TGD832W Dec 6.0 Panasonic cordless phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed with these telephones. I have to return them to Best buy or Panasonic They echo when you talk into them . It's verry hard to hear the people you are talking to. They are junk.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review! If you are hearing static or echo on your phone, reception breaks in and out or experiencing humming noise on the background while using your cordless phone, it might be caused by a transmission or electric interference, noise can also come from the phone lines, it would be best to locate the source of the interference first and a simple method of determining this would be to verify if static is heard on your other set of phones aside from the Panasonic. Relocate or plug the Panasonic phone to a different area where there is less interference. If you are subscribing to DSL/ADSL service, it is recommended to use a DSL filter. Most DSL/ADSL service providers would have the filters available for their subscribers, you may also check out your local electronic stores for availability. -M Panasonic

  • Rated 5 out of 5 stars

    great phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    both phones are working great, really like the features that are available with the phones,

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic cordless phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PanSonic is great company , replace my old with new Panasonic which lasted 10 years

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 1 out of 5 stars

    Poor phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone and within a couple weeks the batteries in one of the phones eroded and it doesn’t work anymore. I need to check to see if it’s under manufacturers warranty because I feel like this is pretty poor.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry to read that your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution. -M Panasonic

  • Rated 2 out of 5 stars

    Sound breaks up periodically

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is not that good. It breaks up periodically. I’m not sure if it’s because my phone line is through Spectrum and not a landline.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We would be more than happy to look into it further. Please contact our Customer Service Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. -M Panasonic

  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant hear the person i calledn the volume is all the way up n still have trouble hearing them. So disappointing, looks like ill have to buy another phone.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! To adjust the volume during a call, press the arrow up on the handset repeatedly. We also suggest that you try the Intercom feature by calling another handset and see if the situation persists. This is a way to test if it comes from the telephone line or the actual handset. If you require further guidance in regards to this model, please do not hesitate to contact us directly and we will be more than happy to answer your questions: https://shop.panasonic.com/contactus . -M Panasonic

  • Rated 2 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to call to set up messages with the company

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. -C Panasonic

  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with all the options this phone provides and that I need.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 1 out of 5 stars

    Setting this up is harder than my computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess this phone would be great if I ever got it to work! I had a previous version of this, 3 phones, answering, etc. for several years until they gave up. This new version is so much more complicated, very annoying.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback, we deeply appreciate it! If you require further guidance in regards to this model, please do not hesitate to contact us directly and we will be more than happy to answer your questions: https://shop.panasonic.com/contactus . -M Panasonic

  • Rated 1 out of 5 stars

    Panasonic cordless phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hand sets will not receive the incoming phone call. On line tech chat with Panasonic would was no help. The owners manual did not address this condition. In summary I would not buy this phone.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for providing us with your detailed feedback! Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. -C Panasonic

  • Rated 2 out of 5 stars

    MD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    attached booklet much too complicated for planned use of phone. numerous pages virtually incomprehensible.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! Thank you for your feedback! Kindly take note that you can visit our website for tutorials and FAQ articles, which might help in this case. -M Panasonic

  • Rated 4 out of 5 stars

    landline

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still having trouble learning all the "extras" on this phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback, we deeply appreciate it! If you require further guidance in regards to this model, please do not hesitate to contact us directly and we will be more than happy to answer your questions: https://shop.panasonic.com/contactus . -M Panasonic

  • Rated 4 out of 5 stars

    Nice phone for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. Wish it had a port for a headset. Otherwise I like it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic