Customer Ratings & Reviews
- Model:
- KX-TGD830M
- SKU:
- 11690658
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Setting this up is harder than my computer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess this phone would be great if I ever got it to work! I had a previous version of this, 3 phones, answering, etc. for several years until they gave up. This new version is so much more complicated, very annoying.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your feedback, we deeply appreciate it! If you require further guidance in regards to this model, please do not hesitate to contact us directly and we will be more than happy to answer your questions: https://shop.panasonic.com/contactus . -M
Panasonic cordless phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hand sets will not receive the incoming phone call. On line tech chat with Panasonic would was no help. The owners manual did not address this condition. In summary I would not buy this phone.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for providing us with your detailed feedback! Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. -C
MD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.attached booklet much too complicated for planned use of phone. numerous pages virtually incomprehensible.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hello! Thank you for your feedback! Kindly take note that you can visit our website for tutorials and FAQ articles, which might help in this case. -M
landline
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm still having trouble learning all the "extras" on this phone.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your feedback, we deeply appreciate it! If you require further guidance in regards to this model, please do not hesitate to contact us directly and we will be more than happy to answer your questions: https://shop.panasonic.com/contactus . -M
Nice phone for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job. Wish it had a port for a headset. Otherwise I like it.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an open box sale. They should have thrown them in the trash instead of putting them back on the shelf
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for posting a review and we’re sorry to hear that your experience was not up to the standards. We would like the opportunity to talk and investigate your feedback further. Please contact the support team at https://shop.panasonic.com/contactus . -C
Taea
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned to store, exchanged for A T&T phone system.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry to read that your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution. -C
Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t like it . Don’t like it telling me who called and when I answer it the phone still be ringing. Would love to return it
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We would need more information in order to have a better understanding of your inquiry. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST: https://shop.panasonic.com/contactus . -M
stopped keeping time after two months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bougth this on Nov 9. Now it's Jan 24. The phone has stopped keeping time after two months. Best buy won't take it back.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! The product is most likely not faulty. You will need to change the settings for time adjustment. On a handset, press MENU # 226 > go to MANUAL > press SAVE. Yours is currently set to Caller ID Auto, which means that it will display the time set by your phone company on your Caller ID service. -M
Not good for screening phone calls
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good for screening phone calls from telemarketers because the answering machine doesn’t let you hear the message over the speaker like vtech cordless phone does
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for bringing this to our attention. The phone system is Call screening compatible and while a caller is leaving a message, you can listen to the call through the unit’s speaker. This feature can be set for each handset with MENU #310. -C
Panasonic phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was terrible. A piece of junk. I was forced to return it and keep my old Panasonic phones as long as possible.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for bringing this to our attention. We will use your feedback for future improvements. Do let us know if there is anything else we need to know to improve this area of concern. You can contact us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. -M
Panasonic phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned item because it was not working properly.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for posting a review and we’re sorry to hear that your experience was not up to the standards. -C
Worst phone ever
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst phone ever in the process of looking for a better phone
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. We can be contacted via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST: https://shop.panasonic.com/contactus . -M
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone didn’t work buttons stuck down returned it
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry to hear that your experience did not match your expectations. Your feedback helps us do better! -M
Not worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a month the main box died. Too late to return
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry to read that your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution: https://shop.panasonic.com/contactus . -M
Not worth it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s worthless . Purchased in February and by May it was broken .
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for reaching out. We would like to provide you support for this product, please contact our Customer Service Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. -M
Did what the Do Not Call List couldn’t.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as replacement landline phone for my 91 year old father who isn’t ready to transition to cellular. The primary reason for choosing this phone was the stated call blocking feature. So far, this has reduced 15-20 nuisance sales calls and computer generated calls per day to ZERO. Callers are instructed by the phone to enter a number on the keypad. When completed, the receiver then rings and audibly announces the caller. That has to be done only once then that number is placed in the “allowed” list. The phone has many features, but it is not an intuitive learning experience and the included printed instructions could/should be better. The instructions are adequate for a few basic, necessary functions for basic use and the call blocking. Trying to interpret the instructions differently and pecking buttons got me to additional functions. Trying to get things accomplished through the government’s Do Not Call List was useless. This phone was immediately and dramatically positive. If an undesirable caller does slip through there is a large, red Block button on the receiver which ends the call and blocks it. The audible call announcement (when set for that function) is mechanical, but clear. The receiver units seem reasonably sturdy and the buttons don’t rattle around. 91 year old slightly impaired eyes don’t seem to have problems with the information screen or buttons on the receiver.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
Review house phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Attractive phone and easy to setup or use. Price is Good and keys easy to use for Seniors. If you need to update your house phone, buy this one
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you so much for taking the time to leave us a fantastic 5-star review and the recommendation. We're absolutely thrilled to hear about your positive experience with us. - S
NOT GOOD WASTE MONEY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE PHONE NOT WORKING AS MENTIONED NOT GOOD AT ALL
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for posting a review and we’re sorry to hear that your experience was not up to the standards. We would like the opportunity to talk and investigate into this further, if you would like. Please contact the support team at https://shop.panasonic.com/contactus
-A
Mrs. G.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been thinking of returning. Static or noise is horrible on incoming calls from cell phones
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate your feedback! If you are hearing static on your phone, reception breaks in and out or experiencing humming noise on the background while using your cordless phone, it might be caused by a transmission or electric interference, noise can also come from the phone lines, it would be best to locate the source of the interference first and a simple method of determining this would be to verify if static is heard on your other set of phones aside from the Panasonic. Relocate or plug the Panasonic phone to a different area where there is less interference. If you are subscribing to DSL/ADSL service, it is recommended to use a DSL filter. Most DSL/ADSL service providers would have the filters available for their subscribers, you may also check out your local electronic stores for availability. -M