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Customer reviews

Rating 4.6 out of 5 stars with 1402 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers value the KX-TGD832W DECT 6.0 Expandable Cordless Phone System for its ease of use, sound quality, and call blocking features. Many appreciate the caller ID, overall features, and reasonable price. Some customers feel the volume could be louder, while others find the phone to be lightweight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,402 reviews
  • Rated 4 out of 5 stars

    Simple and It Does the Job Right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say about a phone system? After all, it takes calls, messages, etc. This one was easy to install and works well. The phones are light and comfortable to use. The messages come across cleanly. I would buy it again but it should last for years. Nicely done!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your thoughtful review! We’re glad to hear the phone system is easy to install, comfortable to use, and delivering clear messages. We appreciate your feedback and hope it continues to serve you reliably for many years to come. - F Panasonic

  • Rated 5 out of 5 stars

    Cordless Home Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and connect. Phone call quality is very good. Instead of using the built in answering machine, I chose to use my service provider's voice mail system and I had no problem. I love the announcement of calls as they are received. There are so many other features that I don't really need, such as Automated Call Block, Telemarketing Call Block, One Ring Scam Alert, etc. Overall, I am very pleased with my Panasonic Cordless Phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your wonderful review! We’re thrilled to hear you’re enjoying the crystal-clear call quality and the handy call announcement feature. It’s great to know the phone fits your needs perfectly, with extra features ready if you ever need them. Your 5-star feedback means so much, thank you for choosing Panasonic! - F Panasonic

  • Rated 4 out of 5 stars

    Great caller id that announces who's calling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a good phone to replace the one I had Love that it announces who's calling

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for sharing your experience! We're thrilled to hear you're enjoying the caller ID feature, it’s always nice to know who’s calling without having to check the screen. We’re glad our phone has been a great replacement for you so far. Here’s hoping it continues to meet all your expectations! - F Panasonic

  • Rated 5 out of 5 stars

    Great wireless phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these to replace a VTECH set whose LED screens had gone bad. The Panasonic is a great replacement. Similar buttons and button placement. Unit has an answering machine but also indicates if the phone company messaging service has a message. On the second ring when a call is received, the phone announces the caller ID. When the base station answering is on, the red number of messages waiting indicator is lit. If answering is turned off, the indicator is dark. I got this phone set for my parents and the only issue I've had is having the answering machine on / off button so close to the message play button. Occasionally, the answering machine gets turned off instead of playing messages. Again, since this phone was for my folks, there are a ton of great features that we aren't using.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Manager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. It is easy to use. The volume on the speaker could be a little louder.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your great review! We're glad to hear that you find the phone easy to use and that it’s been a good fit for you. We appreciate your feedback about the speaker volume, as it helps us improve our products further. Your 5-star rating means a lot to us! - F Panasonic

  • Rated 4 out of 5 stars

    My opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find it difficult to hold the phone comfortably on my shoulder. I tried ordering a shoulder support that attached but that was so uncomfortable. Otherwise the phone works great. It only rings three times. I love the call blocker.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Jeanne! Thank you for sharing your experience! We’re glad to hear the phone works well and that you’re enjoying features like the call blocker. We appreciate your feedback about comfort while holding it, it’s valuable as we continue to refine our designs for ease of use. - S Panasonic

  • Rated 4 out of 5 stars

    Good Value Phone and Answering Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my ten year old Panasonic with this new one. The phone is lightweight and easy to use. The numbers on the phone are large and bold. The answering machine works well and the messages are clear and easy to listen to. I like that it announces who is calling and it is easy to block scammers or nuisance calls. I think the price is good for two phones and an answering machine.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Renee! Thank you for your review! We're glad to hear you're enjoying the phone's features, from the clear messages to the call blocking and caller announcements. It's great to know it’s a good value and easy to use, thank you for choosing us again! - S Panasonic

  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, long lasting battery and easy to set up. It also has a longer range than the phones I replaced. The price was also very reasonable.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Replacing phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we moved six years ago, we bought a new phone and have not really been happy with it. When it went bad, we agreed to return to Panasonic with an extra handset as we liked the one we had at our old house. We really need a handset by the bed for emergencies at night. Our previous Panasonic was a reliable and useful phone, and we are hoping that this new one will be just as serviceable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Panasonic - KX-TGD833W DECT 6.0

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Panasonic Expandable Cordless Phone System with Digital Answering System - White getting use to it and really love it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Harold! Thank you for your wonderful feedback. We’re so glad to hear that you’re enjoying your expandable cordless phone system and that it’s growing on you as you get used to it. It’s great to know it’s a welcome addition to your home. - S Panasonic

  • Rated 5 out of 5 stars

    If you want a land line - this is your phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whole family has been buying Panasonic phones for decades. This is great for older people who can't hear so well on cell phones and for those who want an "alternate" to a cell phone. Buttons are large and easy to press. Solid construction. I live in an old building with thick concrete/plaster walls and the DECT 6.0 technology signal goes around corners just great. Detailed instruction manual. It has many call blocking features to help reduce spam. Be prepared to wade into the manual if you want to enable these features. Best Buy actually shipped it faster than A-m-z. If you want a land-line, this is your phone. Highly recommended.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you so much for your wonderful review and loyalty over the years! We’re thrilled to hear our phone fits your family’s needs perfectly, especially with its clear sound, strong signal, and handy call-blocking features. We designed it to be reliable and user-friendly, and it’s great to know it’s doing just that for you. Here’s to many more years of great conversations! - F Panasonic

  • Rated 5 out of 5 stars

    Working good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds very clear and I really love it and I told all my friends and co-workers about it

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Jean! Thank you for the 5-star review. We’re glad to hear the sound quality is clear and that the phone is working well for you. It means a lot that you’ve been recommending it to friends and co‑workers, thank you for sharing your experience. - S Panasonic

  • Rated 5 out of 5 stars

    Panasonic Phones with Voicemail

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family needed a new set of phones, as our previous ones had stopped working. These phones were a great replacement. As the phone rings the caller or phone number is announced to let you know who is calling. In addition to this your able to review voice messages, which is one of the top reasons I selected this phone. The phones are light weight and can the range is great. The phones also come with a menu where you are able to have a phone book, display the caller list, retrieve voicemails, intercom others throughout the house, select the setting menu, receive customer support, speed dial calls, set the time and date, and even features a baby monitor option. Kinda cool! Overall not a bad price for a telephone system.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic Cordless Phone System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone set is excellent. It has an button to block calls and I get so many each day. It is easy to use and the sound is clear.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for the excellent review! We’re glad to hear the call blocking feature is making a real difference for you and that the system is easy to use with clear sound, and we truly appreciate the five-star rating. - F Panasonic

  • Rated 5 out of 5 stars

    High Tech Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this phone. It was easy to assemble and works very well. The instructions for use are very clear. This replaces a very old phone I had for many years.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! We’re delighted to hear your new phone is living up to its high-tech name and making the switch from your old phone a breeze! Clear instructions and easy assembly are what we aim for, so it’s wonderful to know you had a smooth experience. Thanks for choosing us to be part of your next chapter in communication! - F Panasonic

  • Rated 5 out of 5 stars

    Mom's new phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to use. Even my mother, who the phone is for found it easy to use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Patrick! Thank you for your feedback. We’re delighted to hear the phone is easy to use and working well, especially for your mother. - S Panasonic

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. So easyt o use. I like how compact the base is. I would recommens this phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your review. We’re glad to hear you love the phone and find it easy to use. It’s great to know the compact base and overall design are features you appreciate and would recommend. - S Panasonic

  • Rated 5 out of 5 stars

    Wow--no more robo!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how it does it, but we had two junk phone calls on our landline after I bought this phone system, which I blocked, and haven't had a single robo or junk call since. Amazing! Other than the "voice" of the phone being a little robotic and not pronouncing some names well, it's a really good product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your amazing 5-star review! We’re so happy to hear that your new phone system has been such a game-changer in blocking those pesky robo and junk calls, what a relief! It’s great to know the call block feature is working so effectively for you. We appreciate your feedback about the “voice” pronunciation, and we’ll share it with our team as we continue to improve. Thank you for choosing our product, and we hope it keeps making life easier and more peaceful for you! - F Panasonic

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to setup and use. Would recommend this phone to friends and family.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for the great review. We’re happy to hear the phone was easy to set up and use, and that you’d recommend it to friends and family. Your 5-star rating and positive feedback are truly appreciated. - F Panasonic

  • Rated 5 out of 5 stars

    Easy for the elderly who are not too forgetful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My very elderly mother needed a set of two easy to use cordless phones. While this set has extra features beyond basics, it is easy to use right from the beginning and learning how to use the "extras" will become easier as she gains confidence. She had the old-fashioned dial phone for 70+ years, and especially appreciates the Caller ID function which she never had before. The white color is clean looking.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear she is pleased with the product. -M Panasonic