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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1271 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the KX-TGD830M DECT 6.0 Expandable Cordless Phone System with Digital Answering System for its user-friendly interface and affordable price. Many users appreciate the call blocking feature, which helps them manage unwanted calls. The caller ID screen is also praised for its clarity. While some users have mentioned that the speaker volume could be louder, overall, customers are pleased with the features and functionality of this phone system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,271 reviews
  • Pros mentioned:
    Caller id

    Rated 4 out of 5 stars

    Wall mountable phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions are understandable. I like that the phone announces who is calling even though it can't always be understood. Setting up the directory was a challenge. I keep the instructions near the phone until I can get used to it. We're happy to find a phone that mounts on the wall.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! Thank you for sharing your experience. We’re glad the caller ID announcement feature adds convenience, even if it takes a little time to get used to. Setting up new features can sometimes be a bit challenging, so keeping the instructions handy is a smart approach. It’s wonderful to hear that the wall-mount option is working well for you. We appreciate your feedback and support. - S Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Get rid of annoying telemarketing and robo calls.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone to replace one that had stopped working, I receive 20 to 30 telemarketing and robo calls a day, with the phone ringing one call after another. This phone with its telemarketing and robo call block, has reduced this ringing to 0. I am a senior citizen, and it was easy to set up. I highly recommend this phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your 5-star rating brightened our day! Thank you for taking the time to share your feedback. -C Panasonic

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone set. recommend it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this phone set (two units/bases) was a pleasant surprise. I agree that the wiring looks thin (other's comments), but these phones have a lot of features (blocking, mute, save numbers to "phonebook", batteries are wire-free, rechargeable triple AAA and come with units. One negative is if you are hard of hearing, you may need to find a phone that is specific for that. I'm not hard of hearing, but, quality of sound on speaker phone isn't the best. For the price, this phone is great for me.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We love hearing from you! Thank you for leaving feedback for us. -C Panasonic

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Good basic home phone for a reasonable price. Comes with everything you need (cords, batteries, optional wall mount attachment). Volume and speakerphone quality are very good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so happy to read that you appreciated our product. Thank you for the nice feedback! - S Panasonic

  • Rated 5 out of 5 stars

    High Tech Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this phone. It was easy to assemble and works very well. The instructions for use are very clear. This replaces a very old phone I had for many years.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! We’re delighted to hear your new phone is living up to its high-tech name and making the switch from your old phone a breeze! Clear instructions and easy assembly are what we aim for, so it’s wonderful to know you had a smooth experience. Thanks for choosing us to be part of your next chapter in communication! - F Panasonic

  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very satisfied with this system; the previous phone carrier was changed in our senior high rise. The then corded phones did not work in the new connections. We purchase this system because the base phone works with new connection, and the cordless phone worked off the base phone and did not have to be plugged in.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! We’re delighted to hear that your Panasonic phone system has been a perfect fit for your new setup! It’s great that the cordless handsets and base unit made the transition smooth and convenient. Thank you for sharing your experience! - S Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Panasonic Cordless Phone System.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old phone system stopped working, so we bought the Panasonic. We just plugged it in --- let it charge --- and it works fine. The users' manual is far about my pay grade. I"m glad it worked after only plugging it in.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Charles! Thank you for sharing your experience! Sometimes the simplest setup is the best setup, plug in, charge, and you’re good to go! We understand manuals can get a little complicated, so we’re glad it worked smoothly right out of the box. Enjoy your new phone system! - F Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    cordless phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound , has more features than I have yet to utilize. I have had the last phone, Panasonic, many years. The new set is pretty to easy to use for the features we use the most, but the instruction book is not easy to understand for some of the features I have not used before.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Roger! Thank you for taking the time to share your feedback with us. We're glad to hear that you're enjoying the sound quality and ease of use of your new Panasonic phone. We appreciate your honest thoughts on the instruction manual and will certainly take that into consideration for future improvements. Thank you again for your support and for choosing our product! -C Panasonic

  • Rated 5 out of 5 stars

    My home phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just what we needed. Had all the digital systems that all would normally need for a home phone, missed calls, messaging.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your feedback! We’re glad to hear the phone has all the digital features you need and is a great fit for your home. - S Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Love my phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has a call blocker, answering machine and caller ID and very easy set up. The caller ID is so cool, it announces who the caller is, too! Love it!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Pros mentioned:
    Call blocking, Caller id, Ease of use

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woks well with call block also. Easy to use and caller id is great. I love that you can push the call block button and get rid of unwanted telemarketers quick.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    cordless phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are great. They are easy to set up and work well. I also like the answering machine feature. Great buy for the cost.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      This is such a nice feedback and we are always trying our best to make the experience of our customers memorable. Thank you so much for taking the time to send this! -C Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    Good phone system from Panasonic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone system , very easy to set up. Really like the option to block numbers from telemarketers . Can't think of anything bad about this phone. If your're looking for a new phone can't go wrong with this set.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -A Panasonic

  • Rated 5 out of 5 stars

    Nice phone setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Only thing is the volume could’ve louder at max.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Paul! Thanks for the kind words! We're glad you're enjoying your new phone setup. We hear you on the volume, your feedback helps us fine-tune future designs. Appreciate you taking the time to share your experience, and thank you for the 5 stars! - F Panasonic

  • Rated 5 out of 5 stars

    Edith's new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new phone, easy to see buttons, it was bought for my mother who is 98 years old, she loves it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Deborah! Thank you for your wonderful feedback! We’re delighted to hear that the phone’s easy-to-see buttons are making a difference for your mother. Knowing it’s helping someone special means a lot to us. - S Panasonic

  • Rated 5 out of 5 stars

    Digital Answering System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system was easy to set up and works fine. I waited to buy another one and I was glad that I decided to get this one.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! We’re thrilled to hear the digital answering system was easy to set up and is working well for you! Thanks for choosing our product and sharing your positive experience, it means a lot to us! - F Panasonic

  • Pros mentioned:
    Call blocking, Sound quality

    Rated 4 out of 5 stars

    Great phone but needs more than 150 blocks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for a 85 year old hard of hearing father who gets a lot of spam calls. We can hear each other over this new phone very well. Before it was what..huh..what etc.. The call block function works with ease. However he is already at 130 blocked numbers after a week. I wish this phone had the ability to block more than just 150 callers.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. We are happy that the KXTGD833W meets your expectation. Panasonic

  • Rated 4 out of 5 stars

    Perfect land line

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new land line. There aren’t many to choose from anymore. I picked the Panasonic because it has large buttons. It’s very easy to set up. The instructions were simple to understand. The phone is great with one issue. The speaker phone option isn’t very load.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Deborah! Thank you for your review and for choosing Panasonic. We’re glad to hear that the setup was simple and that the large buttons made the phone a good fit for your needs. We appreciate your feedback on the speakerphone volume, it’s helpful input as we continue working to improve our products. - S Panasonic

  • Pros mentioned:
    Caller id, Ease of use

    Rated 5 out of 5 stars

    Perfect for our needs!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly. Size perfect. Called ID nice feature and caller blocking nice to have with all spam calls coming nowdays!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Panasonic cordless phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was worth the investment! I was getting telemarketer calls every half hour . I have this phone on snooze for 23 hou4w so that i don't hear the phone ringing when they call. I don't even have to block them. When someone calls, they have to enter a 3 digit number and the phone will ring and I can answer it . I entered all of my contacts into the phone and they won't have to enter a code. When a telemarketer calls, it is an automated call and they can't enter the code so they can't get through and cause my phone to ring. My life is so peaceful now. I noticed also when I check the caller ID that the calls have been dropping down now to about 3 a day. Thank you Panasonic!!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

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