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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1326 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the KX-TGD830M DECT 6.0 Expandable Cordless Phone System as easy to use with great sound quality. Call blocking and caller ID are also well-received features. Some find the menu a bit complicated, while others appreciate the phone's lightweight design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,326 reviews
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great phone set. recommend it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this phone set (two units/bases) was a pleasant surprise. I agree that the wiring looks thin (other's comments), but these phones have a lot of features (blocking, mute, save numbers to "phonebook", batteries are wire-free, rechargeable triple AAA and come with units. One negative is if you are hard of hearing, you may need to find a phone that is specific for that. I'm not hard of hearing, but, quality of sound on speaker phone isn't the best. For the price, this phone is great for me.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We love hearing from you! Thank you for leaving feedback for us. -C Panasonic

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Beyond basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this would be a basic phone, but it has many nice features, like an audio caller ID message while ringing, a missed call log, and a handset “Locate” button.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! We’re so glad to hear you’re enjoying the extra features, sometimes the little extras make all the difference! Thanks for choosing our phone, and here’s to many convenient calls ahead! - F Panasonic

  • Rated 5 out of 5 stars

    Wow--no more robo!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how it does it, but we had two junk phone calls on our landline after I bought this phone system, which I blocked, and haven't had a single robo or junk call since. Amazing! Other than the "voice" of the phone being a little robotic and not pronouncing some names well, it's a really good product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your amazing 5-star review! We’re so happy to hear that your new phone system has been such a game-changer in blocking those pesky robo and junk calls, what a relief! It’s great to know the call block feature is working so effectively for you. We appreciate your feedback about the “voice” pronunciation, and we’ll share it with our team as we continue to improve. Thank you for choosing our product, and we hope it keeps making life easier and more peaceful for you! - F Panasonic

  • Pros mentioned:
    Call blocking, Caller id, Ease of use

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woks well with call block also. Easy to use and caller id is great. I love that you can push the call block button and get rid of unwanted telemarketers quick.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    Good phone system from Panasonic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone system , very easy to set up. Really like the option to block numbers from telemarketers . Can't think of anything bad about this phone. If your're looking for a new phone can't go wrong with this set.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -A Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Get rid of annoying telemarketing and robo calls.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone to replace one that had stopped working, I receive 20 to 30 telemarketing and robo calls a day, with the phone ringing one call after another. This phone with its telemarketing and robo call block, has reduced this ringing to 0. I am a senior citizen, and it was easy to set up. I highly recommend this phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your 5-star rating brightened our day! Thank you for taking the time to share your feedback. -C Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Miracle Call Blocker!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!!! Great phone. It has an easy call blocker, This has been a game changer!! We used to get around 20 unwanted calls per day. Now we just push the red caller block button , answer yes on the screen and it’s blocked.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi John! Thank you for sharing your experience! We're so pleased to hear the call block feature has made such a positive difference. Reducing unwanted calls with just a few simple steps is exactly what we aimed for, glad it's been a game changer for you! - S Panasonic

  • Pros mentioned:
    Call blocking, Sound quality

    Rated 4 out of 5 stars

    Great phone but needs more than 150 blocks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for a 85 year old hard of hearing father who gets a lot of spam calls. We can hear each other over this new phone very well. Before it was what..huh..what etc.. The call block function works with ease. However he is already at 130 blocked numbers after a week. I wish this phone had the ability to block more than just 150 callers.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. We are happy that the KXTGD833W meets your expectation. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone!!! I bought if for my 91 year old dad and he loves it too!!!Easy to use and set up and I love the message machine as well. He doesn't have to punch numbers and codes to get to his voicemail!!!! I highly recommend this phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Linda! Thank you so much for your wonderful 5 stars review! We're delighted to hear the phone is easy to use and set up, especially for your 91-year-old dad. It’s great that the voicemail system is straightforward and hassle-free. We truly appreciate your recommendation and wish you both many happy conversations ahead! - F Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    simple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and for my mom to use with no problems.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Heather! Thank you for your feedback! We're glad to hear the phone was easy to set up and that your mom is using it without any issues. We’re happy it’s working well for her! - S Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Good basic home phone for a reasonable price. Comes with everything you need (cords, batteries, optional wall mount attachment). Volume and speakerphone quality are very good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so happy to read that you appreciated our product. Thank you for the nice feedback! - S Panasonic

  • Rated 5 out of 5 stars

    SATIFIED CUSTOMER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an AT&T earlier, not reading it's features, which I regretted. I searched for a Panasonic with better features which I discovered Best Buy's wonderful purchase, wonderful delivery in two days. I am completely satisfied with every aspect of purchasing, delivery, and price of the unit. I will check Best Buy in the future when purchasing applicable products.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! We’re thrilled to hear you’re completely satisfied with your Panasonic phone and your overall purchase experience. It’s great to know it met your expectations in features, delivery, and value! - S Panasonic

  • Pros mentioned:
    Caller id, Ease of use

    Rated 5 out of 5 stars

    Perfect for our needs!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly. Size perfect. Called ID nice feature and caller blocking nice to have with all spam calls coming nowdays!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Love this phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what we need! We like having a land-line so that we reduce the number of spam calls on our Cell Phones. It was easy to set up and the voice system even notifies us for potential spam calls.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Jan! Thank you so much for your kind words! We’re delighted to hear the phone is exactly what you needed and that the spam call notification is helping keep your cell phones spam-free. Enjoy your new landline experience! - F Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Panasonic cordless phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was worth the investment! I was getting telemarketer calls every half hour . I have this phone on snooze for 23 hou4w so that i don't hear the phone ringing when they call. I don't even have to block them. When someone calls, they have to enter a 3 digit number and the phone will ring and I can answer it . I entered all of my contacts into the phone and they won't have to enter a code. When a telemarketer calls, it is an automated call and they can't enter the code so they can't get through and cause my phone to ring. My life is so peaceful now. I noticed also when I check the caller ID that the calls have been dropping down now to about 3 a day. Thank you Panasonic!!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Great Phone For Mom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this phone for my Mom to replace a Panasonic phone she's had for years. She receives so many spam calls like the rest of us, but this phone automatically blocks spam calls as well as allowing her to manually block many more.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! We’re so glad to hear this phone has been a great fit for your mom! It’s wonderful knowing it’s helping her stay connected while keeping those annoying spam calls at bay. Thank you for choosing our system to be part of her daily routine, we designed it with exactly these moments in mind! - F Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great cordless phones!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a worn out cordless phone. Much better quality and features. Love the easy to use call blocker feature. We give it lots of use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Edward! Thank you for the wonderful 5-star review! We’re delighted to hear the upgrade is making a difference, especially with the call blocker feature keeping things hassle-free. Knowing you’re enjoying the quality and ease of use means a lot to us. - F Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Won't Be Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent construction, sound quality, range & easy operation. Happy with the purchase.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -A Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Small Business Helper

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small shop so we take multiple calls in a small room & were getting sound interference & signal issues. This puppy solved that.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your review! We’re delighted to hear that our phone has helped your small business stay connected without interference or signal issues. It’s great to know it’s making communication smoother and more reliable for your team! - F Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    cordless phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound , has more features than I have yet to utilize. I have had the last phone, Panasonic, many years. The new set is pretty to easy to use for the features we use the most, but the instruction book is not easy to understand for some of the features I have not used before.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Roger! Thank you for taking the time to share your feedback with us. We're glad to hear that you're enjoying the sound quality and ease of use of your new Panasonic phone. We appreciate your honest thoughts on the instruction manual and will certainly take that into consideration for future improvements. Thank you again for your support and for choosing our product! -C Panasonic

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