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$26.99
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Comp. Value: $44.99

Customer reviews

Rating 4.6 out of 5 stars with 1358 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the KX-TGD832W DECT 6.0 Expandable Cordless Phone System for its ease of use, sound quality, and call blocking features. Many appreciate the caller ID, overall features, and reasonable price. Some customers feel the volume could be louder, while others find the phone to be lightweight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,358 reviews
  • Rated 2 out of 5 stars

    Good when I bought it, but didn't last.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the little more than a month since I bought it, it started to malfunctioning. When I set the time/day it changes the time by itself after a short time and I have to guess when somebody has called me. I also bought a Geek Squad return warranty but I don't know how to use it to replace the unit for a good one.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! What you are currently experiencing with your telephone is not a malfunction or an issue. The time on your phone is set to Caller ID automatic, which means that it will follow the setting on the Caller ID service you have with your phone company. We can change that from the settings of your phone. On a handset, press MENU then the # key and then the number 226. Go to MANUAL and press SAVE. After that, you will need to change the time again on any of the handsets and it will not change back. -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear voice. I would recommend if you looking for an office or house phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -G Panasonic

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    BOBS PHONE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bargain. Replacing exact older phone system but am pleased with new features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -G Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for seniors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 91 year old mother. Burrows easy to see and she seems to be able to use it without difficulty.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -G Panasonic

  • Rated 3 out of 5 stars

    Just OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is a bit quiet, but OK for the price. Fine for the kids

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! To adjust the volume during a call, simply press the up arrow on the handset repeatedly. To adjust the ringtone volume, navigate to MENU #160, then press the up arrow to increase the volume > press SAVE. If you require further guidance in regards to this model, please do not hesitate to contact us directly and we will be more than happy to answer your questions: https://shop.panasonic.com/contactus . -M Panasonic

  • Rated 3 out of 5 stars

    Still have a landline?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price & you can add additional handsets, which is nice for those that still have landlines.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 1 out of 5 stars

    This phone is complete garbage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy product description says it's a Dect 6.0 phone and it actually isn't. There is absolutely nothing in the instructions saying it is a Dect 6.0 and nothing on Panasonic's website saying this model is a Dect 6.0. Dect 6.0 cordless phones are just much better because they operate on a different frequency and get much less interference. Also, the call block is a complete joke. I set the call block to block unknown/anonymous callers who don't have their number displayed on the caller ID. Yet, these calls go through just fine and ring your phone. Say you blocked a person's number, but all they have to do is block their number (*67) and it will ring your phone. I am returning this phone because of these issues and also because it had so much static. I am so disappointed as I mistakenly thought Panasonic actually made good products.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Volume too low

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone volume is very low. It's very difficult hearing without switching to loud speaker

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! You can adjust the volume during a call by pressing the arrow up repeatedly. -M Panasonic

  • Rated 2 out of 5 stars

    Eh!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a similar brand and returned it for humming. This one does the same thing. Maybe you need to be far away frm the computer and other appliances but it's just a pinch better than the other brand I returned. Disappointed.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback! If you are hearing static on your phone, reception breaks in and out or experiencing humming noise on the background while using your cordless phone, it might be caused by a transmission or electric interference, noise can also come from the phone lines, it would be best to locate the source of the interference first and a simple method of determining this would be to verify if static is heard on your other set of phones aside from the Panasonic. Relocate or plug the Panasonic phone to a different area where there is less interference. If you are subscribing to DSL/ADSL service, it is recommended to use a DSL filter. Most DSL/ADSL service providers would have the filters available for their subscribers, you may also check out your local electronic stores for availability. -M Panasonic

  • Rated 3 out of 5 stars

    Unexceptional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic no frills cordless phone with digital answering system. There are better options for similar prices if you're interesting in having additional paired handsets.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! -A Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    cordless phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up ,works great,i'mvery pleased with this purchase

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    phone & answering machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with operation of the phone and answering machine

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Cordless phones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new phones work really good great range went I go outside

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Block 'em

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones work perfectly and I can block unwanted callers.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 3 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay to use in only few distance away from the phone base

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Great buy!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! Great price super clear great range!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not pleased at all. People sometimes cant hear me and volume on speaker is not loud at all. Very disappointed. O ly feature j like is the call blocking.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Jeff! Thank you for sharing your experience. We’re sorry to hear the volume and call clarity didn’t meet your expectations. We recommend during the call to set the volume as high as possible. We also recommend ensuring the handset is within range of the main base unit. It’s good to know you appreciate the call blocking feature, and your feedback will help us improve future designs. Thank you for bringing this to our attention! - F Panasonic

  • Rated 3 out of 5 stars

    None

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is too low. No other description on this. The end

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. -C Panasonic

  • Rated 3 out of 5 stars

    OK but not great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup took longer than I think it should have, but the phone seems to be working well.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic

  • Rated 3 out of 5 stars

    Needs Work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions were poor for a Panasonic product. still have not put our personal message on. The automatic voice is terrible!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback! In order to record your own greeting, press MENU # 302 on one of the handsets. -M Panasonic