Customer Ratings & Reviews
- Model:
- KX-TGD830M
- SKU:
- 6479100
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers value the KX-TGD832W DECT 6.0 Expandable Cordless Phone System for its ease of use, sound quality, and call blocking features. Many appreciate the caller ID, overall features, and reasonable price. Some customers feel the volume could be louder, while others find the phone to be lightweight.
This summary was generated by AI based on customer reviews.
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||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the expandable phones does not fully charge. Too late to return . Past the return date. also all phones do not blink when there is a message. not good.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your review! The handsets of this model do not have a message indicator, only the base unit does. As for the batteries, please try to switch batteries with a working handset. This will help determine if the issue is with the batteries or the handset. If the handset works with different batteries, it's possible that they need replacement. Compatible replacement batteries are the HHR-4DPA model. -M
Nice Panasonic phone
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this phone it rings nice and loud and I don't have to accept spam calls.
I would recommend this to a friendBrand response from Panasonic Team
Posted .It is our pleasure to read your valuable feedback. Thank you for this! -C
Connection issues
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Mom has used this for a year. It keeps getting worse. Half the time it is muted when she answers it and she presses the unmute button multiple times for it to connect
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hello Kari! Thank you for your review. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We're truly sorry to hear that your mom has been experiencing issues with the product. It’s frustrating when technology doesn’t work as expected, especially after a year of use. If you are experiencing issues with the mute button and options, please make sure that the batteries are fully charged in the handset. Please ensure that mute button is clean and there is nothing blocking its operation. Hope this helps! -C
Spend more money, get a better phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so great. Voicemail box is empty but won't let callers leave a voicemail.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! For voicemail, we would kindly recommend you to contact your phone company, as it's a service they manage. -M
Phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These phones are ok. They could work better for the price, but it gets the job done.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. -A
Not sure I was sold the right phone.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't think it's what I needed. I needed a phone that was an extension of an existing system. This one requires both a phone connection and an electrical connection. My prior extra phone only required an electrical connection for charging. This is really inconvenitent.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback! Indeed, this model is not an extension, it's a full system. -M
Not the Ususal Panasonic Quality - Pass it By!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Panasonic phone similar to this one 10 years ago and loved it. That phone was finally giving out so I returned to get another. This one is very similar to the old one so I bought it. What a cheapened up, piece of junk! Try 2 day battery life with one hour of talk time and YES with the ECO logo lit the whole time. I tried another set of batteries in the unit with the same result. Keep shopping, don't stop here!
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. -M
Primary user
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally satisfied with this product just what I needed
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi Crystal! Thank you for sharing your feedback. We’re glad to hear the product meets your needs and that you’re satisfied with it. - F
Don't Bother
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phones programs are complicated and confusing. Simple actions take many steps. Things like deleting old messages. Not worth the time and effort.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
Panasonic Telephone and Answering System
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This telephone and answering service is working perfectly.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for sharing your positive experience! -M
Honest Opnion
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen was stuck on voice mail. Could not cancel and move on to other features. Returned phone for AT& T phone. I am not happy with the AT&T phone, but I am at least able to answer calls with it
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry to read that your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution. -C
not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.battery always runs low & when you hangup put the phone on the base you have to make sure the phone is off. doesnt turn off on its own when you hang up.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hello! We truly appreciate you took the time to share your thoughts with us! -M
Cordless Phone System
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the Panasonic Cordless Phone System. I am happy with my new phone bec it has the digital answering system that will announce who is the caller. I love my new phone.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -G
Very disappointed!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While this phone worked, it was great. However, it only worked for five and a half months. After researching a fix for it, I discovered the model number on the website and the one on the bottom of the phone cradle are two different numbers. I have had Panasonic products for years and they worked great…this one is going in the trash. I replaced it with a different brand.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. We recommend that you contact our tech support team via chat at shop.panasonic.com/contactus Mon-Fri 9 am-5 pm EST for assistance. -C
Not worth a less quality system.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money going from old phone system to something far less quality. I am going back to our older model.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
This phone drops calls.
|Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really disappointed with this phone. I will be right in the middle of a coversation and I get dropped. :( Can't say I would recommend it.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for sharing your feedback! Please follow these steps to troubleshoot the issue with your telephone: 1. Reset your telephone by unplugging the power cord (AC Adapter) and the landline cord from the backside of the main base unit. Wait for one minute, then reconnect them and check if you have a dial tone. 2. Press the MENU button on a handset, then the # key and enter 122. Use the UP or DOWN arrow keys to choose the option that says "A", press SAVE, and press the OFF button to exit the setting. Check if the issue persists. 3. Press the MENU button on a handset, then the # key and enter 120. Use the UP or DOWN arrow keys to choose the option that says "Tone" and press SAVE. Press the OFF button to exit the setting. Please check again for the issue. 4. Perform an Intercom call by pressing the MENU button on a handset. Then use the UP or DOWN arrow keys to choose the option that says "Intercom" and press SELECT. Choose a different handset number to perform a call and press SELECT. To answer the call from the ringing handset, press the TALK button. Check if the same issues occur during the Intercom call. If there are no similar issues during the Intercom call, it indicates a line issue. You will need to contact your telephone service provider to inspect their service and the physical connections at your place. They may have suffered damage over time. Hope this helps -C
great phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.both phones are working great, really like the features that are available with the phones,
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M
KX-TGD832W Dec 6.0 Panasonic cordless phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed with these telephones. I have to return them to Best buy or Panasonic They echo when you talk into them . It's verry hard to hear the people you are talking to. They are junk.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your review! If you are hearing static or echo on your phone, reception breaks in and out or experiencing humming noise on the background while using your cordless phone, it might be caused by a transmission or electric interference, noise can also come from the phone lines, it would be best to locate the source of the interference first and a simple method of determining this would be to verify if static is heard on your other set of phones aside from the Panasonic. Relocate or plug the Panasonic phone to a different area where there is less interference. If you are subscribing to DSL/ADSL service, it is recommended to use a DSL filter. Most DSL/ADSL service providers would have the filters available for their subscribers, you may also check out your local electronic stores for availability. -M
Panasonic cordless phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PanSonic is great company , replace my old with new Panasonic which lasted 10 years
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
Poor phone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this phone and within a couple weeks the batteries in one of the phones eroded and it doesn’t work anymore. I need to check to see if it’s under manufacturers warranty because I feel like this is pretty poor.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry to read that your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution. -M