Customer Ratings & Reviews
- Model:
- KX-TGD830M
- SKU:
- 6479100
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers value the KX-TGD832W DECT 6.0 Expandable Cordless Phone System for its ease of use, sound quality, and call blocking features. Many appreciate the caller ID, overall features, and reasonable price. Some customers feel the volume could be louder, while others find the phone to be lightweight.
This summary was generated by AI based on customer reviews.
Sound breaks up periodically
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is not that good. It breaks up periodically. I’m not sure if it’s because my phone line is through Spectrum and not a landline.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We would be more than happy to look into it further. Please contact our Customer Service Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. -M
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to call to set up messages with the company
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback. -C
Not worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cant hear the person i calledn the volume is all the way up n still have trouble hearing them. So disappointing, looks like ill have to buy another phone.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! To adjust the volume during a call, press the arrow up on the handset repeatedly. We also suggest that you try the Intercom feature by calling another handset and see if the situation persists. This is a way to test if it comes from the telephone line or the actual handset. If you require further guidance in regards to this model, please do not hesitate to contact us directly and we will be more than happy to answer your questions: https://shop.panasonic.com/contactus . -M
Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with all the options this phone provides and that I need.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star review, we deeply appreciate it! -M
Setting this up is harder than my computer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess this phone would be great if I ever got it to work! I had a previous version of this, 3 phones, answering, etc. for several years until they gave up. This new version is so much more complicated, very annoying.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your feedback, we deeply appreciate it! If you require further guidance in regards to this model, please do not hesitate to contact us directly and we will be more than happy to answer your questions: https://shop.panasonic.com/contactus . -M
Panasonic cordless phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hand sets will not receive the incoming phone call. On line tech chat with Panasonic would was no help. The owners manual did not address this condition. In summary I would not buy this phone.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for providing us with your detailed feedback! Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. -C
MD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.attached booklet much too complicated for planned use of phone. numerous pages virtually incomprehensible.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hello! Thank you for your feedback! Kindly take note that you can visit our website for tutorials and FAQ articles, which might help in this case. -M
landline
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm still having trouble learning all the "extras" on this phone.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your feedback, we deeply appreciate it! If you require further guidance in regards to this model, please do not hesitate to contact us directly and we will be more than happy to answer your questions: https://shop.panasonic.com/contactus . -M
Nice phone for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job. Wish it had a port for a headset. Otherwise I like it.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an open box sale. They should have thrown them in the trash instead of putting them back on the shelf
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for posting a review and we’re sorry to hear that your experience was not up to the standards. We would like the opportunity to talk and investigate your feedback further. Please contact the support team at https://shop.panasonic.com/contactus . -C
stopped keeping time after two months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bougth this on Nov 9. Now it's Jan 24. The phone has stopped keeping time after two months. Best buy won't take it back.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! The product is most likely not faulty. You will need to change the settings for time adjustment. On a handset, press MENU # 226 > go to MANUAL > press SAVE. Yours is currently set to Caller ID Auto, which means that it will display the time set by your phone company on your Caller ID service. -M
Taea
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned to store, exchanged for A T&T phone system.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry to read that your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution. -C
Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t like it . Don’t like it telling me who called and when I answer it the phone still be ringing. Would love to return it
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We would need more information in order to have a better understanding of your inquiry. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST: https://shop.panasonic.com/contactus . -M
Not good for screening phone calls
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good for screening phone calls from telemarketers because the answering machine doesn’t let you hear the message over the speaker like vtech cordless phone does
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for bringing this to our attention. The phone system is Call screening compatible and while a caller is leaving a message, you can listen to the call through the unit’s speaker. This feature can be set for each handset with MENU #310. -C
Panasonic phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was terrible. A piece of junk. I was forced to return it and keep my old Panasonic phones as long as possible.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for bringing this to our attention. We will use your feedback for future improvements. Do let us know if there is anything else we need to know to improve this area of concern. You can contact us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. -M
Panasonic phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned item because it was not working properly.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for posting a review and we’re sorry to hear that your experience was not up to the standards. -C
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone didn’t work buttons stuck down returned it
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry to hear that your experience did not match your expectations. Your feedback helps us do better! -M
- Pros mentioned:Ease of use, Sound quality
New Phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Much superior to our previous phone. Easy to use. Good clarity.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi Sandra! Thank you for your review! We're delighted to hear that you're enjoying the phone's ease of use and clarity, and that it’s a great upgrade from your previous one. We appreciate your feedback! - S
Worst phone ever
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst phone ever in the process of looking for a better phone
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. We can be contacted via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST: https://shop.panasonic.com/contactus . -M
Not worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a month the main box died. Too late to return
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry to read that your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution: https://shop.panasonic.com/contactus . -M