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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1391 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers value the KX-TGD832W DECT 6.0 Expandable Cordless Phone System for its ease of use, sound quality, and call blocking features. Many appreciate the caller ID, overall features, and reasonable price. Some customers feel the volume could be louder, while others find the phone to be lightweight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,391 reviews
  • Rated 5 out of 5 stars

    Cordless Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well please with these cordless phones. Very light weight and easy to use

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! We’re thrilled to hear you’re enjoying your cordless phones! It’s great to know they’re lightweight and easy to use, exactly what we aim for. Thank you for the wonderful 5-star review and for choosing our phones to stay connected! - F Panasonic

  • Rated 5 out of 5 stars

    Great home phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. One button to block those unwanted calls.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're so happy that you enjoyed our product! Thank you for the positive feedback, it means a lot to us. - S Panasonic

  • Rated 4 out of 5 stars

    panasonic phone set

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    chose this panasonic model for 88 year old who found it easy to read , it was very feature rich but the user liked it fine without using all the features

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for sharing your experience with our product! Your feedback helps us improve our product for everyone. -C Panasonic

  • Rated 4 out of 5 stars

    house phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fine to use. The voice on the id announcement of whom is calling could be more intelligible. The ring could use louder tones for incoming calls for when you are not in the room.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your review and feedback. We’re glad to hear the phone is working well for you, though we appreciate your thoughts on improving the caller ID announcement clarity and ring volume. Your input helps us refine our products, and we truly value it. Wishing you smooth communication ahead! - F Panasonic

  • Rated 5 out of 5 stars

    Cordless Phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced mom's 10-year-old ATT cordless house phones with a newer Panasonic set. They are working great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! What a great upgrade! We’re so happy to hear the new phones are working well for your mom, that’s exactly the kind of reliability we aim to deliver. Thank you for choosing us for such an important replacement, and for the 5-star review! - F Panasonic

  • Rated 5 out of 5 stars

    Best phone at little cost.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works very well. I love the light being bright on the phone where I have no problem seeing the digits.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for the fantastic 5-stars review! We’re so happy to hear that you're enjoying the phone, especially the bright, easy-to-read display. It’s great to know it’s delivering both performance and practicality at a great value. Wishing you many more clear and convenient calls ahead! - F Panasonic

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely perfect phone for our needs...its incredibly eady to set up and use and the call block button is the perfect addition! It is so great that we immediately purchased another for my father.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. We are happy that the telephone meets your expectation. Panasonic

  • Rated 4 out of 5 stars

    Great home phone option

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for every day use. Battery life is great. Speaker volume could be a little louder but works well enough

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! To adjust the volume during a call, simply press the up arrow on the handset repeatedly. To adjust the ringtone volume, navigate to MENU #160, then press the up arrow to increase the volume > press SAVE. -M Panasonic

  • Rated 4 out of 5 stars

    Great phone system with great features.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these phones!! So many features to cut down and almost elimate unwanted and robocalls. Love that Call Block button ! Smart styling and does not take up a lot of space.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -A Panasonic

  • Rated 5 out of 5 stars

    A worthwhile purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great phone system, easy to set up. Cost is more than it would have been a couple years ago (assuming tarriffs) But it is a great system that is easy to set up and operate.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi James! Thank you for your thoughtful feedback! We’re glad to hear that you find the phone system easy to set up and operate. We understand concerns about pricing and appreciate your understanding regarding the factors that can influence costs. It’s great to know the system is meeting your needs, and we truly appreciate you choosing us. - S Panasonic

  • Rated 4 out of 5 stars

    Panasonic phone system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am surprised that the handsets do not hold the charge as long as my previous phone did and the phone system is about identical to the old phone. I even purchased new batteries and the results are no better.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic

  • Rated 5 out of 5 stars

    Cordless phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy for the elderly to figure out!!! You can hear clearly and see clearly

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your 5-star review! We’re so happy to hear that the phone’s clear sound and easy-to-read display make it simple and comfortable to use. It’s wonderful to know it’s helping you stay connected with ease! - F Panasonic

  • Rated 5 out of 5 stars

    BRIGHTNESS AND CLARITY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are easy to operate and the clarity is fantastic. Would highly recommend them for anyone

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for the 5-star shoutout! We're happy to hear you're enjoying the clarity and ease of use, two things we know make a big difference in everyday communication. It's great to know the phones are delivering both brightness and performance that stand out. Your recommendation means a lot! - F Panasonic

  • Rated 5 out of 5 stars

    Great for landline!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We still have a landline and need an extension. This is perfect. Easy to set up, easy to read.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your review! We’re so glad to hear the telephone is a perfect fit for your landline needs. It’s great to know you found it easy to set up and use, thank you for choosing Panasonic! - S Panasonic

  • Rated 5 out of 5 stars

    My home phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just what we needed. Had all the digital systems that all would normally need for a home phone, missed calls, messaging.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your feedback! We’re glad to hear the phone has all the digital features you need and is a great fit for your home. - S Panasonic

  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good. I’m just going through the house now and working good

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your 5-star review! We’re thrilled to hear that your new phone system is working well throughout your home. It’s wonderful to know it’s helping you stay connected reliably. - F Panasonic

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my 80 year old mother that still uses a landline. she likes it and it has a call block button which is a great feature for anyone these days . battery life has been great. solid phone

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! Panasonic

  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a blind individual who needed a phohne that would announce who is calling. This phone does that and more. Has been fairly easy to use and retrieve messages left on the answering portion of the phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Best Buy Employee

    Rated 4 out of 5 stars

    Phone rating

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This is a simple bundle of phones, easy to use and very basic and convenient.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Nathain! Thank you for sharing your thoughts! We’re glad to hear that the phone set delivers the simplicity and convenience you were looking for. Keeping things easy to use is exactly what we aim for, and it’s great to know it suits your needs. We appreciate the 4-star rating and hope the phones continue to serve you well! - F Panasonic

  • Rated 5 out of 5 stars

    Good phones/answering machine for seniors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My elderly mom still uses a landline and answering machine. When her old ones started having problems, I bought her this set. The phones and answering machine are easy to use and the sound quality and volume is much better than her old ones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Julia! That's exactly what we love to hear! We're so glad you chose this set for your mom, and we hope she loves it. It's great to know she's enjoying the improved sound quality and ease of use. We also hope she takes advantage of features like one-touch call block to help keep scammers away. Thanks for sharing your experience! -C Panasonic