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Customer reviews

Rating 4.5 out of 5 stars with 1096 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,096 reviews
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as the old Panasonic set it replaced. Sound quality is lacking and link to cell doesn’t work as well as my old Panasonics.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    new phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with new phone. No echos or static.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Portable phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones are working as they described that they will do. Good quality sound.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 5 out of 5 stars

    mrs. venable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great but not for someone that uses a hearing aid.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 4 out of 5 stars

    Landline

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More awkward menus than model it replaced. Nothing more to add.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 2 out of 5 stars

    No! I can't hear you now!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It links to cell without a problem, but the quality of the call is awful. Sound is garbled and almost impossible to understand the caller. We had previous units from Panasonic, but this upgrade was anything but! I wish I would have returned them.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! We are sorry to hear that your experience with the KX-TGD863A telephone system did not match your expectations, especially since you've had positive experiences with our phones in the past. In such situations, we encourage you to adjust the line mode from B to A using MENU, then the key "#" and enter code 122 on a handset. Additionally, you can use the Intercom feature to make a call between handsets. If the sound quality is clear during an Intercom call, the distortion may stem from the phone line rather than the device. We also advise you to perform a base reboot by disconnecting the power and phone line for about a minute before reconnecting. Ensure the phone line is securely plugged in, and check for any damage to the cable. If problems persist and the Intercom is properly working, we encourage you to check with your service provider to rule out any line issues. We appreciate your feedback and hope this helps improve your experience! -C Panasonic

  • Rated 4 out of 5 stars

    Good cordless phone system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones work fine, in fact, so well that we wanted to buy two more, but we couldn't find the expansion phones anywhere.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! If you wish to purchase additional handsets, the following models are compatible with the KX-TGD862: KX-TGEA60, KX-TGEA61, KX-TGFA61B, KX-TGFA71, KX-TGFA85B, KX-TGFA88B, KX-TGFA97, and KX-TGTA61 -G Panasonic

  • Rated 4 out of 5 stars

    land line phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just needed an replacement -- Still have not used it but it looks nice

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic

  • Rated 5 out of 5 stars

    My new phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I love how it tells me out loud who is calling

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! -M Panasonic

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Two work great for different areas of the house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Clearly a good call!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Panasonic cordless phone system was purchased as an upgrade from an old system. It's easy to set up and use! Calls are clear! Recommended!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    Gotta have it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Gives you flexibility to put in any room of the house so you don’t miss any important calls. The ringer is pretty loud as well. It’s money we’ll spent on this home phone set.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 5 out of 5 stars

    Power and glitz

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful new glitzy phone system replaces our old Panasonic.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are pleased you are enjoying the product, and we appreciate you sharing your thoughts with us and the rest of the community! -G Panasonic

  • Rated 4 out of 5 stars

    Mrs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like having more up to date phones. So far they are working well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -A Panasonic

  • Rated 5 out of 5 stars

    maamaa60

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these phone work very well and you can block up to 1000 robo no.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 5 out of 5 stars

    Great phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work real well and are handy in the rooms we use them in.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Very Happy with phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with these phones. Good signal and range.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are glad to hear you are happy with the product. -G Panasonic

  • Rated 3 out of 5 stars

    Too complicated for this computer-savvy senior.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too difficult to use. Has too many features I do not understand. Problem with volume changing by itself and not being able to control volume on answering machine. Will look for a more basic landline. All I need is to make calls, receive calls and get messages.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback, we deeply appreciate it! If you require further guidance in regards to this model, please do not hesitate to contact us directly and we will be more than happy to answer your questions: https://shop.panasonic.com/contactus . -M Panasonic

  • Rated 4 out of 5 stars

    Panasonic Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good except for the “flash button “ which doesn’t always work.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Save money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, I love this store. Great place to shop

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for providing us with your detailed feedback! -G Panasonic