Customer Ratings & Reviews
- Model:
- KX-TGD862G
- SKU:
- 11058978
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Don't believe its an expandable system!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these because I needed to replace a 6-handset system, and these claimed to be "expandable". In fact, they even specify the handset part/item number to buy in the manual. So, I scoured the internet for the add-on handsets, and not even Panasonic's own website recognized the add-on part number! When I called them they gave me a "suitable alternative", which I bought on-line, but they were NOT usable with the system. I ended up with a VTech system instead (truly, readily expandable - though it would have been nice to buy the extra handsets from BestBuy, they do not stock them).
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your feedback with us and the community. We are sorry to hear you had a negative experience with our product and we hope it will not happy again. Original handset model KX-TGDA86 is not available, but there are alternatives for the model, such as handsets KX-TGFA85, KX-TGFA88, KX-TGEA60, KX-TGEA61 and KX-TGFA61.-A
Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone sounded like you were talking into a barrel it was complicated to program for old people.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your feedback with us! We are sorry to read that your experience was less than 5-stars. -M
- Cons mentioned:Answering machine
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible set of phones.No notice aof calls on ansewing machine
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! To ensure the answering machine can take messages, it needs to be activated. Press the "ANSWER ON" button on the base unit and verify that the indicator light is on. -M
New Phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is to replace a previous purchase of phones a very long time ago. I was pleased with the other ones and how they held up so I decided to stay with the same name and product line
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -G
Not crazy about this phone.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not care for the phone. It is very difficult to set up the features. I’m sorry I bought it.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We sincerely apologize for the difficulties you are currently facing with setting up the Panasonic KX-TGD864 Telephone system. Our team is dedicated to resolving the issues you are experiencing, but we require further information in order to properly assist you. To provide you with the best possible support, our agents are available for live chat sessions to troubleshoot the unit if desired.
- Cons mentioned:Volume
Too low volume
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume is very low even on the highest setting and on speakerphone. Would not recommend
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your feedback with us! You can adjust the volume during calls by pressing the arrow up or down. -M
Sometimes you just can't win.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced a set of call blocker phones because there was such a lkud hum I couldn't hear convesations. I bought the new ones and they are no better. I'm just calling on my cell now.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your feedback! Considering that the issue manifests on different products, we would kindly recommend to check with your phone company, as the problem might be with your telephone line. -M
Landline unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot change amount of rings setting. The manual shows instruction but instruction do not change
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi Sheila! We are sorry to hear that your experience did not match your expectations. Your feedback helps us do better! If you wish to adjust the ring count please press Menu, then press the # key and enter 211. After that, please select the desired ring count and make sure to press Save as well. We recommend checking that there is no other answering service active that might interfere with the built-in answering machine, such as the voicemail service. We hope this helps! - S
Mr Michael Hoff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We do not like these phones and they have no clips on them. Can I return them?
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry to read that your experience was not up to the standards. If you’re open to discussing it further, please contact the Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution. -C
NOT EXPANDABLE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This telephone set says it is expandable to 6 phones, which is why I bought it. DO NOT BE FOOLED. Best Buy, nor any other retailer including Panasonic sells any phones that are compatible with this set. So if you need more than 4 handsets, you will be disappointed.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry to read that your experience was not up to the standards. If you’re open to discussing it further, please contact the Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution. -C
NOT MY OLD PANASONIC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a FEW OF THE PHONES HAVE ECHOS AND I AM FRUSTRATED. I HAVE ALWAYS BOUGHT PANASONIC AND NOE I AM SORRY I THREW OUT MY O=LD PHONES. VERY DISAPPOINTED
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for posting a review and we’re sorry to hear that your experience was not up to the standards. We would like the opportunity to talk and investigate your feedback further. Please contact the support team at https://shop.panasonic.com/contactus . -C
- Cons mentioned:Volume
all most junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i miss so many calls im sitting near phone and it dont rind when it does they tell me they were calling me all after noon
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
Panasonic phone.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a terrible phone. Not user friendly at all. The voice that answers to tell you who is on the line is awful.. I returnrd it for an AT&T
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We thank you for taking the time to share your experience with us and the community and we are sorry to hear that you had a negative experience with this model. We will take your feedback into consideration and we are here for any questions or concerns. -A
Great Set of Phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Panasonic cordless phones! My old set bit the dust so I replaced them with this new version. The voice clarity is great.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star review, we deeply appreciate it! -M
Waste of time and money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor instructions. No signal in different parts of the house.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for bringing this to our attention. We will use your feedback for future improvements. The range of the handsets is approximately 33 feet from the base unit. The range will also be influenced by the environment in which the phone system is placed, and if there are any electronics around that would weaken the signal (such as microwave ovens, Wi-Fi routers, radios). Do let us know if there is anything else we need to know to improve this area of concern. You can contact us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. -C
Great Panasonic wireless phones. Calls are clear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Panasonic, the best for wireless phones. Works great. We still use land line for longer calls at home. Lasts a long time
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M
Ms.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.phones need the option to clip the phone onto your clothing. appearance poor quality.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate your feedback! -M
My new telephones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work for now. The numbers on the top are senior friendly, the colors (black and white) easily blend everywhere.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
Poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product, probably going to return it. Not good earring
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry to read that your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution. -C
Good phone/answering machine for the $$
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good performance and quality. You’re ability to link your cell phone to the machine is an added benefit.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M