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Customer reviews

Rating 4.5 out of 5 stars with 1095 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,095 reviews
  • Pros mentioned:
    Call blocking, Features

    Rated 5 out of 5 stars

    Panasonic makes great cordless phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these phones. They allow you to block spam callers! Once they are blocked, the phone won’t ring if they try to call back. They have great features and work flawlessly.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 5 out of 5 stars

    Phone review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup and transition from our old phone system. I know that most people don't use home phone systems any more, but it is essential to us to have a reliable system.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M Panasonic

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    New phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup all the features available. Phones work beautifully. Replaced old phones that couldn't hold charge through long conversation. New features help stop spam calls.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 5 out of 5 stars

    Excellent, used only for Cellular calls

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only owned this phone set one week. However it has performed flawlessly with very good battery life, call volume, & clarity. It is feature rich as specified and additionally has Eco mode to further preserve battery. This was once an option on Panasonics that you turned on or off but apparently it is on by default when possible. My only complaint is the appearance of this phone system. It is not horrible but I would much prefer solid white or ideally solid black and could only find those in 3-phone sets. Also what appears and is called "rose gold" in reality is simply gold. There is no rose or pinkish hue to it at all.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 5 out of 5 stars

    Great Value for quality phones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great Value for FOUR phones and the nice thing for us is that we have experience these Panasonic landlines and while we have cell phones, we still LOVE to have these phones"announcing who is calling from our friends and family" and thus, new phone numbers aren't necessarily ones we pick up all the time until we hear their message they leave.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Good upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works as you would expect. Speaker could be a little louder.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Land-Line Phone System.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this new phone system to replace older Panosonic land line phones. They were easy to set up and do the job. I would highly recommend this Land-Line Phone System.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Tom! Thank you for the wonderful review. We're thrilled to hear that the KX-TGD864S phone system was a great upgrade from your older Panasonic phones and that it was easy to set up. We truly appreciate your recommendation and are so happy it’s meeting your needs perfectly. Best, C Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    It's Heaven!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! I can now block any unwanted calls with just a touch of a few buttons! It's heaven, not having to have the phone ringing all hours of the day and night!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 5 out of 5 stars

    Great Home Option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a senior so used to having a landline. My old Panasonic was cutting out on the receiving end. I looked and this Panasonic set had the desired 4 extensions. Having had such great luck with the previous Panasonic, I was happy to make this purchase. Easy set up. Very similar to previous model in function. It fixed the problem I was having.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your support and the 5-star review. It's wonderful to hear that our product has met your expectations. -M Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cordless Phones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight, yet sturdy. Replaced a prior Panasonic set up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. -M Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best house phone I’ve ever owned!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for the enthusiastic endorsement! We're thrilled to hear our phone has earned the title of the best you’ve ever owned. Providing reliable and quality communication is what we strive for, and your feedback truly motivates us. - S Panasonic

  • Rated 3 out of 5 stars

    Can't keep correct time, Other features work fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this phone set 3 stars as it can't keep correct time. It's such a small issue, I didn't bother to return the set--I really don't use my home phone for checking the time, anyway. However, just because my opinion is that it is a "small" issue, that doesn't negate the fact that there is a problem with their phones or the software that runs them. The user sets the time (meaning me), not the whatever phone service your use (AT&T, Comcast, etc.). If If you really need your phone to keep an accurate time, buy something else. This one loses at least 5 minutes a day, and someone would have to constantly reset the time on the phone if it is critical to their use of the phone system. At first, I thought maybe it was a power outage issue, but, that is not the issue. It's been over a month now, and the phone is still losing time. All of the other features (at least those that I use) seem to work just fine, like my older Panasonic phone system did. Maybe it's just a one-off and only my phone system has issues. But, I think it is important to warn others of any potential problems before they buy. Plus, a person may not really pay that much attention and they may discover that their phone has faulty "timing" after the return window closes, and that would not be good at all.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! To correct the time issue, press MENU # 226 on the handset > go to MANUAL > press SELECT/SAVE. After that, set the time and date again. -M Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    Good landline phone system with useful features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Panasonic DECT 6.0 technology phone system with additional handsets serves a practical purpose. You get three expandable phones to be used in other rooms in the house, The phones are lightweight and are easy to handle. There is also a built-in answering machine on the base unit. There are also some cool features on the phones, such as Call Block, Caller ID with audio announcement, room monitor and Bluetooth connection (to link to your cell phone). I’ve noticed there was some interference with the unit. If the base unit is either too far away from the other handsets or surrounded by other appliances, there was an issue, The connection was poor with static and the call was actually dropped a couple of times. However, this could be due to moisture in the line or the modem connection, not the phone itself. There is a speakerphone built-in the phones, making it easier to speak hands free when needed. Overall, this Panasonic phone system is good quality and is recommended.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -G Panasonic

  • Rated 4 out of 5 stars

    Great value for features offered on phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones get great reception. Although there are 4 phones, the locator feature is handy. Being Bluetooth enabled is a plus.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Murphy! Thank you for the wonderful feedback! We're glad to hear the great reception and handy locator feature are making your Panasonic phones a perfect fit. The Bluetooth capability adds that extra convenience we’re happy you’re enjoying! - S Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Buy/Panasonic to the rescue!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My elderly father who lives alone had phones that were old and unreliable. I finally got him to realize he needed an upgrade. This set of Panasonic phones was the easy answer, and my father wonders why he didn't agree to this upgrade much sooner. Thank you Best Buy and Panasonic.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    Great feature packed phone system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System is very easy set up. Lots of options including call block, intercom, baby monitor and cell phone linking to name a few.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to leave your feedback! -C Panasonic

  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift. They work very well- my 90+ year old dad likes them! The call screening stops those robocalls cold. They’ve been in use for over a year with no issues. I’m going to buy a set for my home to replace my 20-year old set of Panasonic phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for recommending us, we are delighted to read your positive thoughts! -C Panasonic

  • Rated 4 out of 5 stars

    Who called when?

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Panasonic phones are ok. The only problem we have with them is the time and date function. Once you set it, it goes away shortly after. So you never know what time or day someone called you. We have followed the instructions in the book, but still can’t get the feature to wirk properly.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback! If you are subscribed to the Caller ID from your phone company, the unit's date and time setting will be automatically adjusted when caller information is received. If you do not wish for this feature to work, we have a setting for this, and I would kindly advise you to perform it. Using a handset, please press MENU # 2 2 6, then press the arrow down to select "Manual", then press SAVE. -C Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr. Brown

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed using this set of phones for years. They have stood the test of time. I would obviously recommend them to anyone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you so much for the wonderful 5-star review! We're truly honored to hear that your phone set has stood the test of time and continues to serve you well. Your recommendation means a great deal to us, and we're so grateful for your long-time support! - F Panasonic

  • Rated 4 out of 5 stars

    Panasonic cordless phone system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of installation; clear customer friendly instructions and easy box to operable use .

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your great 5-star review! We’re happy to hear the installation was easy and the instructions clear. It’s great to know the system is user-friendly and working well for you! - F Panasonic