Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers are satisfied with the KX-TGD863A phone system, particularly its ease of use and sound quality. Many appreciate the call-blocking feature, reasonable price, and long battery life. Some customers have expressed concerns about the volume and the absence of a belt clip, while a few reported issues with the answering machine, timekeeping, and connection to the base.
This summary was generated by AI based on customer reviews.
Panasonic is the way to go
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a different brand set of phones. Got them home and they were not user friendly. Repacked and returned them for this great, consumer friendly cordless phone system. Glad to have them even if land lines are not really an in thing. Good value and ease of use
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star review, we deeply appreciate it! -M
Good features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only reason I didn’t give 5 stars is because I haven’t had it long enough. Has great features. Easy to use.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -A
Great weight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and i love the weight of the phone. It was so easy to order on line and pick up
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your input! We are happy to hear you're enjoying the product! -M
Good pair of phones at a great price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good two phone set, with all the features one would expect. Excellent sound quality, including speakerphone feature. Easy to read screen display. Although I am not using it, the set includes answering machine function. One minor "con." Why, on a set of white phones, are there two black wall plug transformers, with black line cords?
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M
New phone
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are super nice to have 4 phones. They work awesome and im still finding new features.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello Pepper! Thank you for the wonderful 5-star review! We're so happy to hear that you’re enjoying the four phones and discovering new features along the way. It’s always great to know our products are making a difference and offering even more than expected, we recommend looking into the Automated Call block feature to improve your experience with spam calls! Enjoy exploring all the possibilities! - F
Mr.L
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up through out house. Works great, Announces who is calling.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for your review. We're glad to hear the setup was simple and that the phone system is working well throughout your home. It’s great to know the caller announcement feature is adding convenience, we appreciate you choosing Panasonic. - S
Great phone.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described. No issues. This was purchased for an elderly individual that still requested a land line in their home.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. - S
Pleased with Expandable Phone System
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced our very old Panasonic with this model. So far we are pleased with it and the numerous functions it contains. More modules can be added as it is an expandable system. It's just what we needed and then some. Blessings!
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are thrilled that the product suits your needs! We appreciate this feedback.- C
Great phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phones. The only complaint i hve about it when on speaker phone the volume won't go high enough for me.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you so much for sharing your experience with our product! Your feedback helps us improve our product for everyone. -C
Features are wonderful, no static or problems
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this phone system. Many useful features and love having a phone in 4 different rooms with ability to change locations according to need
I would recommend this to a friendBrand response from Panasonic Team
Posted .We're truly grateful for your 5-star review! Thank you for choosing us and for taking the time to share your positive thoughts. - S
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace an AT&T set that became problematic. Like the usability and quality of this Panasonic for our land line. So much nicer for talking than a cell phone.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for sharing your experience! We're so glad to hear that you’re enjoying the usability and quality of your Panasonic phone. It’s wonderful to know it’s providing a better experience for your landline conversations! - S
Best option for cordless phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such clear calls - all the features we wanted, including announcing caller id, and the looks of the navy and white is very classy looking.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We’re overjoyed by your 5-star review! Thanks for letting us know how much you’re enjoying the product. - S
Panasonic phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great easy to set and charge. Good Quality for the price.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello there! Thank you for the wonderful review! We're so glad to hear you found the telephone system easy to set up and charge, and that you're happy with its quality and value. Thanks for choosing our product, enjoy staying connected! - F
New Wireless Phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace our existing wireless phone system. Shopped around and found this set to be cost effective, well manufactured, excellent technical company, and expandable. The system was very easy to set up and distribute through the house. The service from them has been outstanding!!
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello Jack! Thank you for the thoughtful 5-star review! We're happy to hear that the new phone system checked all the boxes, cost-effective, well-built, and easy to expand throughout your home. It’s especially great to know the setup was smooth and seamless. We appreciate you choosing our system and are glad it’s working so well for you! - F
Why I bought. Panasonic phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is exactly what we needed in a package that replaces our long time ATT phones.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi Braun! Thank you for your 5 star review! We’re so happy to hear our product is the perfect replacement for your previous long-time phones. It’s great to know it’s exactly what you needed! - F
Great phone system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great phone system many useable features one button call block right from main screen no need to scroll thru multiple menus
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M
Sharon
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For my 91 year old mother. Works great and good volume. Like the way it verbally announces incoming calls. Easy for her to use.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We’re overjoyed by your 5-star review! Thanks for letting us know how much your mother is enjoying the product. - S
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install, easy to use. High value for money spent.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are excited to hear that the product meets your expectations! -M
Phone advantage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the block call feature!!! Light weight and easy to use.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for sharing your positive experience! -M
Great phones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phones! Easy setup. Love the robe call blocking.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -A