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Customer reviews

Rating 4.5 out of 5 stars with 1089 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are satisfied with the KX-TGD863A phone system, particularly its ease of use and sound quality. Many appreciate the call-blocking feature, reasonable price, and long battery life. Some customers have expressed concerns about the volume and the absence of a belt clip, while a few reported issues with the answering machine, timekeeping, and connection to the base.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,089 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love This Phone Solution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great solution for those who don't want to walk around the house with cell phone in tow. Pair your cell (very easy), then you can use these all over your home. This is my second set and they are even better than the originals. No landline required.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    New Panasonic phones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I bought these phones at Bestbuy after returning the AT&T phones which were junk.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's a winner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old Panasonic phone died and we replaced it with this new version. Very happy with it. So easy to set up, which I was so excited about. It was almost like just plugging it in. I would buy this again.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Rated 5 out of 5 stars

    Love these phones.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these phones. Love that I can add my cellphone to the unit. When I get a text or call, the unit lets me know. This is great since I do not carry my cell phone around the house with me. Sound quality is satisfactory, and I would recommend these phones. I still have not figured out all the features the phone offers, but I basically needed the phones to make and receive calls on my landline.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone to use with cell phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone to use with a cell phone that used to be a landline number. I bought this phone to replace a landline phone and it works great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    HAPPY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful I got this phone. Had trouble with the one I had. This phone does what I need done and have no problems hearing or talking

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic linc2 cell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this linc 2 cell phone. I was missing calls on my cell phone if the phone was in another area of the house. Now it rings on the handsets which are in various sections of the house

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just what I was looking for. Smaller base with all the functions I wanted. Easy to use larger buttons and looks so nice.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 4 out of 5 stars

    GOOD PHONES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PHONES WORK WELL. I REPLACED VTEC WITH THESE BECAUSE I WANTED CALL BLOCK FEATURE. VETEC HAS BETTER SOUND QUALITY OTHERWISE THEY ARE ABOUT THE SAME.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Atl333

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice telephone system that alerts me of messages and missed calls. Helps me not miss information left when I can’t be close enough to answer. Very easy to handle and function.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    replacing old 4 phone system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic phone system was no problem to set up and works great. Instructions were well explained, step by step, and easy to follow to follow.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Marvin! Thank you for sharing your experience! We’re happy to hear the setup was smooth and the instructions clear. It’s great to know your Panasonic phone system is working perfectly for you! - F Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Grrat value for thr $$$

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my parents. They are happy with the easy setup and ease of use. No issues, and the handsets themselves feel sturdy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your positive feedback motivates us, thank you! -C Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    O great one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic products are all great quality. Had Panasonic phones for years and years. Panasonic products great quality.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    worth purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good quality and worth every penny. I bought for my grandparents and they are very happy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your kind words! We’re happy to hear that the quality of the phone has brought joy to your grandparents. Knowing it’s a worthwhile purchase means a lot to us. - S Panasonic

  • Rated 4 out of 5 stars

    Good phone with easier-to-see buttons

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone for someone accustomed to a Panasonic phone, and wants easy-to-see buttons. It has white buttons which light up from behind, which is better than some other new Panadonic phones which have black buttons on a black background which only light up the outline of the button (barely). The only negatives are the lack of a speakerphone and dial pad on the base, and that there are NO belt clips to put on the phone,which would make the phone less likely to slip out of your hand.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Kindly take note that this model has a speakerphone. You will have to press SP-phone (last row of buttons, the one on the left) during a conversation. -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my grandmother and she loves them. Easy to use clear instructions.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your 5-star rating! Thank you for sharing your positive experience with us. -C Panasonic

  • Rated 5 out of 5 stars

    Fast, accurate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As described, fast delivery. This phone is a real upgrade… The best thing it does is read out who is calling so you don’t have to stand up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 4 out of 5 stars

    Mrs. Suzann Culpepper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the four phones, that gives us one for the shop and we like the voice giving the call id.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for the 4-star review! We're glad to hear the four phones are a perfect fit for your home and shop, and that you enjoy the voice call ID feature. We appreciate your feedback and hope they continue to make your daily calls easier! - F Panasonic

  • Rated 5 out of 5 stars

    Home phone system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear and work well pretty far from the base station.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Steven! Thank you for your feedback! We’re glad to hear the phone provides clear sound and performs well even at a distance from the base. We appreciate you choosing Panasonic! - S Panasonic

  • Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely done Pansonic! Phones work flawlessly and the Bluetooth link to the mobile phone is great. Really like this system!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your support and the 5-star review. It's wonderful to hear that our product has met your expectations. -M Panasonic