Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers are satisfied with the KX-TGD863A phone system, particularly its ease of use and sound quality. Many appreciate the call-blocking feature, reasonable price, and long battery life. Some customers have expressed concerns about the volume and the absence of a belt clip, while a few reported issues with the answering machine, timekeeping, and connection to the base.
This summary was generated by AI based on customer reviews.
New phones for primary home.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far its a great item . Was easy to install. At this point would recommend it.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for your great review! We're thrilled to hear that the phones have been easy to install and are working well for your home. Your recommendation means a lot to us, enjoy staying connected! - F
Great phones set.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up. Voices are clear and good volume. Easy to answer and hang up. Great phones far as I'm concerned.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We appreciate your support and the 5-star review. It's wonderful to hear that our product has met your expectations. - S
Panasonic phone set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, use and to block unwanted callers.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for your feedback. We’re pleased to hear the phone is easy to set up and use, and that the call-blocking feature is helping manage unwanted callers effectively. We appreciate you choosing Panasonic. - S
panasonic 4 set of phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice looking, easy to use and set up. like the call block button. just a nice phone.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for sharing your 4-star review with us! We're so glad to hear that you're enjoying the phone's design, ease of use, and the handy call block button. - S
Great replacement for our old Panasonic phones.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great but need help figuring out how to slow down the speed of the person announcing incoming call number.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for your thoughtful review! We're so glad to hear that our telephone has been a great replacement for your old Panasonic phones. We understand how important it is to customize features like the call announcement speed, and while this is not an option for this model, we will take into account this feedback for future models. Your feedback means a lot to us, and we’re here to ensure you have the best experience with your new phone! - F
Good Phone for people who need bigger buttons
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these to replace my parents cordless phones, easy install, up and working in less than 10 min, Charged the handsets and mom isnt complaining anymore
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -A
Landline phone system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This system did what we expected. It was what we wanted.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello Charles! Thank you for your feedback. We're glad to hear the system met your expectations and fit your needs. We appreciate you choosing Panasonic. - S
Nice, but low speaker phone volume
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to replace my older Panasonic phone system after it was damaged hurricane Milton. It worked perfectly until a couple of the handsets were exposed to water (go figure). A little different configuration than my previous phone set, the only issue is the volume of the speaker phone setting is not very loud.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello! Thank you for your feedback, and we’re sorry to hear about the damage caused by Hurricane Milton. We're glad to know your previous Panasonic phone system worked well for you, and we appreciate you choosing us again for your replacement. We also appreciate your input about the speakerphone volume, it’s valuable feedback that helps us continue to improve our products. - S
Love this Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this phone! Easy to setup and easy to block all the unwanted scam calls!
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hey Barb! Thank you for the amazing 5-star review! We're so glad to hear you love the phone and found it easy to set up, especially when it comes to blocking those pesky scam calls. We hope it continues to improve your phone experience, and we encourage you to explore even more of the KX-TGD864S's helpful features, like Talking Caller ID, call blocking, and noise reduction. Thanks again for your kind words! -C
Panasonic cordless phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THis phone system replaces an older phone set. I like it because I can connect with my cell phone and it has a call block button, when the phone shows it could be a spam call, I push the call block button and the call is stopped and blocked, great feature.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and the rest of the community. -C
House Phone Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, the phone is high quality and does all the things you want it to do. We bought this specific model for the bluetooth linking to our cell phones and while it does work, the call quality for those mobile phone calls isn't the greatest. Aside from that, the phone is great.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi, Adam! Thank you for the feedback! This feature works via Bluetooth. Please make sure that you are within the range to ensure better quality on your calls. -M
Good phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed new Panasonic phones because my old ones needed to be replaced. I like Panasonic because I can rely on them to last. These new sets are lighter and seem to be ok so far.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M
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||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and a good looking product. Works good as well. Very happy with the purchase.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. - S
Great phone system!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new phone system. The call block feature works great in stopping the endless robo calls!
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for your fantastic 5-star review! We’re so happy to hear that you’re loving your new phone system. The call block feature is definitely a game-changer, and we’re thrilled it’s helping you put an end to those pesky robo calls! Thank you for choosing our product, and we hope it continues to make life easier for you. - F
Great Panasonic Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this phone after learning how to use each feature now I can block 1000 calls and the answering play back is great. Would diffently recommend this phone wiith the sale price.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
Panasonic Phones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am sorry but I returned them because I allready had a set that I used for about 7 years and they quit working but it was just the internet was not working fixed that and fixed my phones so Idid not need them any more P. S. my old ones is also Panasonic
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
Fits my needs.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and to use. I thought I didn't need a 4th handset, but I decided to use it in the garage. I still have a land line and was happy to find that I was able to purchase a phone.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We're so happy that you enjoyed our product! Thank you for the positive feedback, it means a lot to us. -C
Nevermore any Panasonic prducts for my considerati
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life totally sucks, Panasonic customer support worse than the batteries. Constantly recharging phones after very brief use. This is the second purchase of Panasonic phones in a two month period. Returned first set thinking batteries might have been defective. Second set no difference in battery life. When I contacted Panasonic support they wouldn't give new batteries. Just to reiterate how much they believe in their products the batteries supplied with original phones are not Panasonic brand. If you need replacement batteries they strongly recommend you purchase Panasonic batteries only. Nevermore will I have Panasonic as an option for phones.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for sharing your feedback. We apologize for the issues you've experienced with the battery life and customer support. We understand your frustration, and your comments are valuable for us to improve our products and services. -C
New replacement for older cordless phone system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaces an older Panasonic multi-handset phone system. The functionality is mostly identical to the older phone system. Two things I'm not happy about: 1. No headset jacks on the handsets. Yes, I know Bluetooth is where everything is moving to, but I'm finding not all Bluetooth headsets work with this phone system, including my JBL Soundgear headset. 2. The speaker phone volume on the base station isn't very loud.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your feedback, we will consider it for future improvements. We deeply appreciate you took the time to provide us with your thoughts regarding the product. - S
Happy Home owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live in a multi-level home and having the additional handsets makes it easier for my wife and I. All of the docking stations keep the phones charged. I will pay for convenience like this.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M