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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1101 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers are satisfied with the KX-TGD863A phone system, particularly its ease of use and sound quality. Many appreciate the call-blocking feature, reasonable price, and long battery life. Some customers have expressed concerns about the volume and the absence of a belt clip, while a few reported issues with the answering machine, timekeeping, and connection to the base.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,101 reviews
  • Rated 5 out of 5 stars

    Great phone set.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this set and great price. Works really well. Love!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello, Hawkey! Thank you for the 5-star review. We are more than glad to know that you are enjoying and loving our KX-TGD864S phone system, and that it works great for you. We hope that our landline is going to serve you well in your future calls and the stories you are going to tell over the phone. We are glad it's a perfect fit for your needs! -C Panasonic

  • Rated 4 out of 5 stars

    Easy setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Good quality phone and has a lot of options

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Rated 5 out of 5 stars

    Updated phone system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect match for our needs! Instructions for complete setup are well explained and complete. Thus, easy to set up and add all our virtually unlimited important numbers for friends and/or businesses. Buttons are large enough for everyone to use even those with limited finger agility. All in all, a great phone system at a terrific price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hey! We are delighted to hear that the setup process was clear and easy, and that the phone system is a perfect fit for your preferences and needs. We hope this phone system continues to serve well for years to come. Your feedback definitely reassures us that we're on the right track in providing both quality and value! -C Panasonic

  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Especially the navy and white. Very nice looking and not too big. My favorite feature is the call block since I usually get about 10 robo calls every day and that seems to have slowed down. It doesn't everything I need it to do.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and the rest of the community. -C Panasonic

  • Rated 3 out of 5 stars

    No as good as the older version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cons: no belt clip, speakerphone button is at the bottom of the phone. The volume is very low. The manual is like a book. it has a lot of options. It’ll take a long time to figure them all out.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback, we will consider it for future improvements. We deeply appreciate you took the time to provide us with your thoughts regarding the product. -C Panasonic

  • Rated 4 out of 5 stars

    Very Nice Phones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones were easy to set up and work extremely well, but the battery does not keep its charge as long as previous phones I've used.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Block the spam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The spam block is awesome. Voice volume is clear. This has been a great buy so far.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your fantastic review! We’re thrilled to hear you’re enjoying the spam block feature and clear voice volume, it’s great to know this has been a worthwhile purchase for you. Your 5-star rating means so much, wishing you continued satisfaction with your phone! - F Panasonic

  • Rated 5 out of 5 stars

    Panasonic phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an "open-box" item we purchased. It has performed perfectly, and we wouldn't hesitate to purchase any other open-box item from Best Buy. It was a good buy for the price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Rated 5 out of 5 stars

    CONVENIENCE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of cordless phones. One in main room, one by my bed and one by my chair. Love the convenience of having multiple handsets.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your excellent feedback, it is much appreciated! -C Panasonic

  • Rated 4 out of 5 stars

    Cordless phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signal is strong and stays charged for a long time. Very light too

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Panasonic KX-TGD864S not a bit mediocre

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was replacing our aging Panasonic phone system and thought this one would fit the bill. It turns out to be somewhat disappointing. Speakerphone volume is very low even when it's turned-up all the way. However, it does have some nice features like the larger numeric buttons, a call block button that will save the number and block iot from future calls, intercom, etc.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate you taking the time to share your thoughts about your experience. Your feedback is important to us as it helps us improve and enhance the quality of our products and services. - S Panasonic

  • Rated 5 out of 5 stars

    Best phones to purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Panasonic phones for many years and they never disappoint. They are perfect for my needs.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your 5-star review and are delighted to hear you're enjoying your purchase. Thank you! -M Panasonic

  • Rated 5 out of 5 stars

    Pleased with choice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use. Great phones for a reasonable price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 4 out of 5 stars

    Not so good for seniors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phones, but the volume could be louder. I am a senior citizen and my hearing isn't as good as it use to be. I have a hard time hearing even at the highest level.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! We deeply appreciate you took the time to provide us with your feedback! -M Panasonic

  • Rated 5 out of 5 stars

    Reliable, Long Lasting Panasonic Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered these as a replacement for failing AT&T set. Didn't need Answering System, which is easily shut off and it stays off. Good range, excellent sound quality.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, Easy to use, excellent coverage and instalation

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Wilsond! Thank you for your nice feedback! We're thrilled to hear that the product is easy to use, provides excellent coverage, and that the installation process was seamless. - S Panasonic

  • Rated 4 out of 5 stars

    Best item ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best house phone ever simple to use Long range phones

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -A Panasonic

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design and very nice color. Love the auto block on handset.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Lola! It is great to know you had a positive experience, thank you! We're so glad you love the sleek design and color, and that the auto block feature on the handset is working well for you. - S Panasonic

  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in lightning territory and lost our old phones during a storm. These phones were delivered quickly and still work well after several years.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic Portable phones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Good value for price. Having four portables at home is a must. Not having to quickly move from room to room to answer phone is a big advantage.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic