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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1101 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers are satisfied with the KX-TGD863A phone system, particularly its ease of use and sound quality. Many appreciate the call-blocking feature, reasonable price, and long battery life. Some customers have expressed concerns about the volume and the absence of a belt clip, while a few reported issues with the answering machine, timekeeping, and connection to the base.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,101 reviews
  • Rated 4 out of 5 stars

    Good features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still like my landline and cordless phone. Works as expected.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback! We're glad to hear you're enjoying your phone. We hope you are exploring all of its great features like Link2Cell Bluetooth connectivity, call blocking, noise reduction for clearer calls, a digital answering system, and the ability to expand up to six handsets. We appreciate your support and hope you continue to enjoy your phone! -C Panasonic

  • Rated 5 out of 5 stars

    Replacement landline

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone with easy to follow instruction booklet. I especially enjoy the call blocking option.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Rated 5 out of 5 stars

    Nice looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Panasonic cordless phone in other homes. I bought this for a new apartment. Works great and very easy to use if you have had one before. I like the look of this blue and white base.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these phones, battery lasts, clear audio and range

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're truly grateful for your 5-star review! Thank you for choosing us and for taking the time to share your positive thoughts. - S Panasonic

  • Rated 5 out of 5 stars

    Handset to cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my mom because she was always accidentally deleting the phone icon. This phone does exactly what I want to do- connect via Bluetooth so she can make and receive phone calls. I would recommend this link2cell for anyone looking for an easy phone to use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic KX-TGD863A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cordless phones are great!! You can block junk calls before they can leave a message. I try to hit the block call button by the 3rd ring-that way you don't have to erase the stupid messages either!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, easy to set up and sounds great. I would buy again.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your wonderful 5-star review! We’re thrilled to hear that you found the phone to be of great quality, easy to set up, and with excellent sound. It’s fantastic to know you’d choose it again, that means so much to us! Thank you for your support, and we hope you continue enjoying your new telephone. - F Panasonic

  • Rated 5 out of 5 stars

    Bud's Take

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best home pone system I have ever had. Intercom, call block and much more makes this the best system.I will continue to go with the best and stick with Panasonic for life !

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're truly grateful for your 5-star review! Thank you for choosing us and for taking the time to share your positive thoughts. -C Panasonic

  • Rated 5 out of 5 stars

    Great phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones work well regardless of where they are placed in the house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We’re overjoyed by your 5-star review! Thanks for letting us know how much you’re enjoying the product. - S Panasonic

  • Rated 5 out of 5 stars

    It's a winner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old Panasonic phone died and we replaced it with this new version. Very happy with it. So easy to set up, which I was so excited about. It was almost like just plugging it in. I would buy this again.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Rated 5 out of 5 stars

    Love This Phone Solution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great solution for those who don't want to walk around the house with cell phone in tow. Pair your cell (very easy), then you can use these all over your home. This is my second set and they are even better than the originals. No landline required.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Love these phones.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these phones. Love that I can add my cellphone to the unit. When I get a text or call, the unit lets me know. This is great since I do not carry my cell phone around the house with me. Sound quality is satisfactory, and I would recommend these phones. I still have not figured out all the features the phone offers, but I basically needed the phones to make and receive calls on my landline.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The base size I wanted is just right for the space I want to put it. I have used this brand house phone for over 20 years and will not change. Thank you for the great service. I do not have them set up yet but maybe in a week or so someone will come to do it. At 80 I am not able to do as much as I used to do. Love the phones and shopping at Best Buy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. - S Panasonic

  • Rated 5 out of 5 stars

    Better Choice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are for a shop, I have four phones so I can never miss a call. My AT&T phones never seem to last as well as the Panasonic phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your support and the 5-star review. It's wonderful to hear that our product has met your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Valued Panasonic KX-TGD864s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is easily setup and its use is relatively convenient, especially each of all the phones shares the common calling information.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your support and the 5-star review. It's wonderful to hear that our product has met your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Great phone to use with cell phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone to use with a cell phone that used to be a landline number. I bought this phone to replace a landline phone and it works great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 4 out of 5 stars

    overall good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall the sound is good on this phone. hooks up to cell easily. Only trouble it is hard to see the talk button to use. Bought for mom that has a hard time seeing

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Nice portable phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly simple to set up....that is once one unit has batteries installed, the basic settings transfer to all other phones. You do need to adjust the ring volume on each phone individually.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic linc2 cell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this linc 2 cell phone. I was missing calls on my cell phone if the phone was in another area of the house. Now it rings on the handsets which are in various sections of the house

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Rated 4 out of 5 stars

    My new telephones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the telephone set but I miss the desktop telephone. I did not need to pick it up to use when I am multi tasking.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your thoughtful 4-star review! We’re glad to hear you like your new telephone set and appreciate your feedback about the desktop feature, it’s helpful as we continue to improve our designs. - F Panasonic