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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1101 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers are satisfied with the KX-TGD863A phone system, particularly its ease of use and sound quality. Many appreciate the call-blocking feature, reasonable price, and long battery life. Some customers have expressed concerns about the volume and the absence of a belt clip, while a few reported issues with the answering machine, timekeeping, and connection to the base.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,101 reviews
  • Rated 5 out of 5 stars

    Panasonic Phone sustem

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone system is great for home use. The ability to block unwanted callers with the push of a button is great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Rated 5 out of 5 stars

    best phones for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought these to replace my 12 year old panasonic cordless set.old ones still worked well,just looked used.I will buy them again when this set looks old.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic link2cell

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device my mother enjoys the phone and she also loves the color

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review! We're thrilled to hear you love the product. -C Panasonic

  • Rated 5 out of 5 stars

    Panasonic phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents. Easy to use and lots of features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled that the product suits your parents need! We appreciate this feedback.- S Panasonic

  • Rated 5 out of 5 stars

    Happy customer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. I no longer lose calls, or can't hear my caller , plus I have 4 phones!! Happy Happy Happy Happy!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Rosie! Thank you for your wonderful feedback! We’re thrilled to hear your new phone is making communication easier and clearer, and that having four handsets is working perfectly for you. Your happiness means a lot to us! - S Panasonic

  • Rated 5 out of 5 stars

    New Panasonic phones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I bought these phones at Bestbuy after returning the AT&T phones which were junk.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. -M Panasonic

  • Rated 5 out of 5 stars

    Atl333

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice telephone system that alerts me of messages and missed calls. Helps me not miss information left when I can’t be close enough to answer. Very easy to handle and function.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    HAPPY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful I got this phone. Had trouble with the one I had. This phone does what I need done and have no problems hearing or talking

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Outstanding Model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this is what you need for a landline, you will not go wrong purchasing this model. This is an excellent and user friendly model. I would definitely purchase again.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. -M Panasonic

  • Rated 5 out of 5 stars

    cordless phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price fairly easy to use. Panasonic is the only i have purchased for the pass 10 years and this one is the best so far

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Rated 5 out of 5 stars

    Work Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones work perfectly and look great. I needed eight phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Rated 5 out of 5 stars

    Very convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this phone system in my apartment because it is so convenient. I don’t have to run to answer the phone - there’s one in every room!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Jenny! Thank you for the wonderful 5-star review! We love hearing how the phone system’s convenience is making life easier in your apartment. Having a phone in every room sounds like the perfect way to stay connected without missing a ring. Here’s to hassle-free calls wherever you are! - F Panasonic

  • Rated 5 out of 5 stars

    Happy with Panasonic.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this telephone. It was easy to set up and easy to use. I had first purchased an AT&T phone but found the instructions and usage confusing - returned it for this phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just what I was looking for. Smaller base with all the functions I wanted. Easy to use larger buttons and looks so nice.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 5 out of 5 stars

    CAMPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have read reviews on Panasonic products, in the past and now needed to upgrade our home phones!!! Best Buy is where we make these kinds of purchases!!! Hazzel free

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 4 out of 5 stars

    GOOD PHONES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PHONES WORK WELL. I REPLACED VTEC WITH THESE BECAUSE I WANTED CALL BLOCK FEATURE. VETEC HAS BETTER SOUND QUALITY OTHERWISE THEY ARE ABOUT THE SAME.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Phone system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to set up. Excellent features and easy to read display. I would highly recommend this product to anyone looking for such a system.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your excellent feedback, it is much appreciated! -C Panasonic

  • Rated 5 out of 5 stars

    Easy of use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these phones are very resistant, they work very well because they do not lose the signal, the battery lasts a long time, and their functions are very easy to use

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Pan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously owned Panasonic Cordless system and was very pleased and purchased again

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for choosing us! We appreciate the 5-star review. -C Panasonic

  • Rated 5 out of 5 stars

    good phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are much clearer than my prior ATT phones where

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Edward! Thank you for your feedback! We’re glad to hear you’re enjoying the clarity of your new phones. We appreciate your support! - S Panasonic